Why is My Brother Printing Blank Pages [Reasons & Solutions]

Do you have this question: “Why is my Brother printing blank pages?” Then, read this article where we give answers to this question. We also discuss the solutions to each of the possible reasons for this problem.

My Brother Printer Is Printing Blank Pages [Why & Solutions]

The following are the most common answers to the big question: “Why is Brother printer printing blank pages?” and how to solve them…

1. Ink or Toner Cartridge Level is Low

This is the most common reason for the “Why does my Brother printer print blank pages” problem. And since it is the most common, it is often overlooked.

Therefore, the first thing to do if your Brother printer is printing blank pages is to check the ink or toner level.

How to Check Brother Printer Ink Level

Step 1: Press the “Menu” button on the printer.

Step 2: Scroll through the options with the “Up” and “Down” buttons. When the printer displays “Ink Management” press “OK”.

Step 3: Scroll through the options and press “OK” when “Ink Volume” is displayed on the screen. The ink’s status will be displayed. If it is low, then the ink should be replaced or refilled to solve the problem.  

2. The Printer Does Not Detect the Ink or Toner Cartridge

“My Brother printer prints blank pages” problem will occur if your printer does not detect your ink or toner cartridge. This is often because the ink or toner cartridge was not properly installed.

To solve this problem, you simply have to uninstall and reinstall the cartridge.

The following instructions will guide you on how to properly install your Brother printer ink and toner cartridge…

How to Uninstall and Reinstall Brother Printer Ink

The following are steps to uninstall and reinstall a Brother printer ink…

Step 1: Open the door that covers the printer’s ink cartridge

Step 2: Push down the colored levers and remove each ink cartridge.

Step 3: Ensure the printer is switched on. This is to ensure that the printer will be able to detect the ink after installation.

Step 4: Put each ink cartridge in place according to its colors. Ensure you insert the cartridge from the arrow label on it.

Step 5: As you install each ink cartridge, your printer will send a confirmatory message. For instance, “Did you change black?”. Ensure to choose “Yes” with each ink cartridge installed.

Step 6: Close the ink cover door once you are done installing each cartridge ink.

How to Uninstall and Reinstall Brother Printer Toner Cartridge

Follow these steps to uninstall and reinstall your Brother printer toner cartridge…

Step 1: Ensure your printer is on, and then open its front cover.

Step 2: Remove the drum unit assembly from the printer and then place it on a piece of disposable cloth or paper.

Step 3: Next, remove the toner cartridge by pushing down the green locking tab.

Step 4: There is a corona wire inside the drum unit, shift the green tab forth and back a few times to clean this corona wire.

Step 5: Put the toner into the drum unit assembly and then put the assembly inside the printer and close it.

Print any document to see if the problem has been resolved.

Read this article for further information on why your Brother printer is not detecting ink.

3. You Are Using a Third Party Ink or Toner

While not all third-party ink is bad, some may not be compatible with your printer. This is why Brother recommends that you only make use of Genuine Brother toner or ink cartridges.

The Brother Genuine Cartridge below is compatible with the following Brother printer models: DCP L2550DW, HL L2350DW, HL L2370DW, HL L2370DWXL, HL L2390DW, HL L2395DW, MFC L2710DW, MFC L2750DW, MFC L2750DWXL.

4. Clogged Print Head or Nozzles

If your Brother printer problem isn’t resolved and you are still wondering “why does my Brother printer keep printing blank pages”, then this may be the problem.

The printer occasionally cleans the print head. However, if the problem persists, you can try cleaning the print head.

How to Clean Brother Printer Print Head

Do the following to clean your Brother printer print head…

Step 1: Press the “Menu” button on the printer.

Step 2: Scroll through the options with the “Up” and “Down” buttons. When the printer displays “Cleaning” press “OK”.

Step 3: The options will be all the ink colors in the printer. You can choose the color you need to clean. Or you can simply select “All”, to clean the ink cartridges.

Once you have cleaned the print head, test print any document. If the printer still prints out blank papers then do the cleaning procedure again and test run the printer. If the second cleaning does not solve the problem, try it a 3rd time.

The third cleaning should be the last attempt. If cleaning the print head does not solve the problem then go to the next solution.

Watch this video for how to clean your Brother printer print head nozzle manually…

To read more awesome articles, click any of the links below…

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My Brother Printer is Printing Black Pages [How to Fix]

5. The Selected Paper Size is Wrong – Why is My Brother Printing Blank Pages?

You may have the question: “Why does my Brother printer print out blank pages?” if you have selected the wrong paper size. The paper size you have in the paper tray has to be the same as the printer’s paper alignment.  

How to Select Printer’s Paper Size

Choose your Printer’s paper size in the following steps…

Step 1: Press the “Ink” button on your printer’s control panel. If your model does not have the “Ink” button then do the following:

i. Press your “Menu” button.

ii. Navigate the menu with the Up and Down buttons.

iii. When “Ink” is displayed on the screen, press “OK”.

Step 2: Now scroll through the options until “Improve Print Quality” is displayed. Then press “OK”.

Step 3: Scroll with the up and down keys and select “Alignment”.

Step 4: Choose the paper size that you intend to use or that is already loaded in the paper tray.

Test print any document and see if your Brother printer printing blank pages issue has been solved.

6. The Printer Driver Setting is Incorrect

To solve the issue, you have to check your printer driver and make sure the setting is correct. Below we have shown you how to do this based on the PC that is connected to the printer’s Operating System.

How to Adjust Brother Printer Driver Settings

Follow these steps to adjust your Brother printer driver setting…


Step 1: Click the start button and then select “Control Panel” and select “Devices and Printer”.

Step 2: Select your Brother printer to bring out the printer’s properties and then click on “Printing Preferences”.

Step 3: Select the “Advanced” option.

Step 4: Click on “PRINT PROCESSOR” and then select “WINPRINT”.

Step 5: Check “Default Data Type” and select “RAW”. Then click “OK”.

Step 6: Look for the “Keep Printed Documents” box and uncheck it.

Step 7: Finally, click on “Apply” to save your settings.

Print out the “Print Test Page” to see if the problem has been resolved.


Step 1: Open the “Apple Menu” and then choose “System Preferences”.

Step 2: Check for “Printers and Scanners” under “Hardware” and then select it.

Step 3: Highlight any Brother printer driver and then click on the (-) sign at the left bottom of the screen.

Step 4: Click on “Delete Printer”.

Step 5: Click on the (+) sign and then click on the “Default Icon” on the top of the screen. 

Step 6: Choose your printer from the list of available printers.

Step 7: Select “CUPS Driver” from the “Print Using” or “Use” list.

Print a document to see if the printer is now printing correctly.

7. The Printer Driver is Corrupt

Your Brother printer may be printing blank pages if the printer driver is corrupt. In this case, you have to uninstall and reinstall the printer driver to solve the problem.

How to Uninstall and Reinstall Brother Printer Driver

The steps below will guide you to uninstall and reinstall your Brother Printer driver:


Step 1: Press Windows and R simultaneously. A dialogue box will appear, type in “devmgmt.msc” and enter. Or navigate to your device manager with the first step in the above solution.

Step 2: Find “Imaging devices”, then double click it to expand it.

Step 3: Locate your printer among the listed options and click it. Then select “uninstall device”.

Step 4: Select the “Delete driver” option when prompted. Disconnect your printer from the power source; also restart your computer and router.

Step 5: Reconnect the printer from all over and see if the problem has been resolved.


Step 1: Open your “System and preference” and then select “Printer and scanner”. Click your printer then the (-) to uninstall the printer.

Step 2: Go to the official Brother website and download the printer driver.

Step 3: Restart the printer. Next, open the newly installed driver. Click on your printer and then install “paper port”. Ensure you carefully read the instructions in the driver’s manual.

Step 4: Wait for the driver to be successfully installed and then go to “System preference” from the Apple menu. Next, select “Printers and scanners”.

Step 5: Select the (+) sign to add choose your Brother printer to add it to the system.

Test print any document and see if your Brother printer printing blank pages issue has been fixed.

8. The Printer’s Hardware has a Problem

At this point, if your Brother printer keeps printing blank pages, then it may be a hardware problem.

In this case, we advise that you contact Brother Support for further assistance. Or if you have had the printer for a while, you may consider getting a new printer.