Brother Printer No Paper Issue [Solved]

“Brother printer no paper issue” is one printer problem that can be easily fixed. And as usual, we are here to guide you on how to fix “Brother printer no paper error”. At the end of this article, we believe you will successfully clear the “Brother printer no paper message” appearing on your printer.

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Why Does My Brother Printer Say No Paper? [Solved]

The following are the major reasons your Brother printer says no paper and how to easily solve this problem…

1. There is No Paper in the Paper Tray

The basic reason your Brother printer will display the “No Paper” error is if the paper tray does not have paper in it. To resolve this, you simply have to load the paper tray. And then reset it by unplugging the machine and then plugging it back in after a few seconds. 

2. The Paper is not Loaded Properly in the Paper Tray

If your Brother printer does not detect paper then this is most likely the reason. You can solve this issue by loading the paper correctly.

How to Load Brother Printer Paper Tray

Do the following to load paper on your Brother printer paper tray correctly…

Step 1: Open the first paper support flap and close the second paper support.

Step 2: Remove the paper tray from the printer.

Step 3: Raise the locking tab to open the paper tray output cover.

Step 4: There are two paper glides; one is for the width and the other for length. Press and slide each glide to fit the size of the paper you want to load.

Step 5: Get the papers you want to load and fan through them. Also, look through the papers to ensure none is curled, folded, or wrinkled. If any is, it could result in a Brother printer “Paper Jam” error.

Step 6: Avoid overfilling the paper tray. The “Brother printer says no paper but tray full” error occurs when you overfill the paper tray.

According to Brother, your paper tray#1 and #2 can hold about 250 20Ib paper. So try not to exceed this.

Step 7: Slide the papers from the top edge into the paper tray. Ensure the print side faces down. Avoid pushing the paper too far up the tray as this may result in paper feed issues.

Step 8: Move the paper glides and ensure they touch the paper edges.

Step 9:  Put the output cover of the paper tray down.

Step 10: Gently but firmly put the paper tray into the printer completely.

Step 11: Pull the first paper support flap out, stop pulling once you feel it click. And then open the second paper support. Print a document to see if your Brother printer “No Paper” issue is resolved.

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3. The Tray Setting is Incorrect

This could be the reason for the “Brother printer no paper in MP Tray” error or “Brother Printer no paper in tray1 error”.  This happens when you have paper in say Tray#1 but have MP tray selected in the “Tray Setting”.

The solution to this is to load the tray selected in the tray setting with paper. Or you may simply decide to select the tray that is loaded with paper.

How to Change Brother Printer “Tray Setting”

Do the following to change your Brother printer’s “Tray Setting”…

Step 1: Press either the Up or Down key on the printer so the “General Setup” will be displayed. Now, press OK.

Step 2: Press either the Up or Down key again until the screen displays “Tray Setting”. And press OK.

Step 3: Press either the Up or Down key again until the screen displays the desired tray. Press OK.

Step 4: Test run the printer. If it prints out a document then the problem has been fixed.

4. “Auto Detect” is not Selected in Printer Driver

This could be the answer to your question: “Why is my printer not detecting paper?”. Your Brother printer may not detect paper in the paper tray if “Auto Detect” is not selected in your printer’s driver.

To select “Auto Detect” in your printer driver, do the following…

Step 1: Open “Control Panel” and then select “Devices and Printer”.

Step 2: Right-click your Brother printer driver and then select “Printing Preferences”.

Step 3: Open the “Device Settings” tab.

Step 4: Select “Auto Detect” and then click “Apply” and “OK” to save your settings.

5. The Paper Source is not Selected Correctly in the Printer Driver

Follow these steps to select the paper source correctly…

Windows

Step 1: Open “Control Panel” and then select “Devices and Printer”.

Step 2: Right-click on your Brother printer driver and then select “Printing Preferences”.

Step 3: Under the “Basic” tab, you will see “Paper Source”. For the “First Page” box, select “Auto Select”. And for the “Other Pages” box, select “Same as First Page”.

Step 4: Click “OK” and then print a document to see if the error has been solved.

Mac

Step 1: Select File and Print from the application.

Step 2: Choose your Brother printer from the list of printers.

Step 3: Click on “Print Settings”.

Step 4: Choose “Auto Select” in the “Print Source” box. Print the document, if it prints with no errors then the issue is resolved.

Why Does my Brother Printer Say out of Paper When It’s Not? [Reasons & Solutions]

The following are common reasons your Brother printer says no paper when it has paper and how to solve them…

1. Something is Jammed in the Pick-Up Rollers

Your Brother printer says no paper but has paper is usually because of this common problem. And so, it should be the first problem to consider.

Simply cleaning the pick-up rollers and separator pad should fix this problem. Follow these steps to clean the pick-up rollers and separator pad:

Step 1: Turn off the printer.

Step 2: Dip a clean lint-free piece of cloth in warm water. Wring out the cloth as much as possible then use it to clean the separator pad.

Step 3: Use the cloth to also clean the pick-up rollers as best as you can.

Step 4: Turn the printer back on.

Print out the “Printer Settings Report” and if this prints out then the problem has been rectified.

If the problem persists, then try the next solution.

2. Damaged Paper Tray

Bother printer out of paper but it’s not occurs when a gear in the paper tray is damaged.

Do these steps to troubleshoot this problem…

Step 1: Remove the paper tray from the printer.

Step 2: Remove the papers from the paper tray.

Step 3: Outside the paper tray, by the front left is a white gear. Check if the gear is missing or has any sort of damage.

Step 4: You can turn the gears using your fingers. As you do this, watch and see if the plate inside the paper tray goes up.

Step 5: If the gear appears damaged or broken. Or if the plate inside the tray does not go up when you turn the gears then the paper tray has to be replaced.

Step 6: Contact Brother Customer Service to get a new paper tray especially if your printer is still under warranty.

The Brother printer paper tray below is suitable for: MFC-L2720DW, MFCL2720DW, MFC-L2740DW, MFCL2740DW

OEM Brother 250 Page Paper Cassette Tray for MFC-L2720DW, MFCL2720DW, MFC-L2740DW, MFCL2740DW

We believe we have successfully answered the question “Why does my printer say no paper when there is paper?”. And that you now know “how to fix printer when it says no paper”.

However, if the problem persists then you would have to reach out to Brother Customer Service.

While you wait for further assistance, you can still print documents through your printer’s manual feed slot.

How to Print With Manual Feed Slot

Do these steps to print a document using the manual feed slot…

Step 1: Raise the support flap so that the papers will not slide off the output tray.

Step 2: Open the cover of the manual feed slot.

Step 3: With your hands, slide the paper guide of the manual feed slot so that it fits with the paper size in use.

Step 4: Put a full paper sheet into the manual feed slot. Ensure the paper’s front edge touches the rollers. Let go of the paper when the printer begins to pull it.

Step 5: Print out a document.

Watch this instructional video of how to print from your Brother printer’s manual feed slot

Note: All these solutions apply to the following Brother printer models: Brother dcp 7065dn, Brother hl 2280dw, Brother mfc 7360n, Brother hl-2280dw, Brother 2280dw, Brother mfc-8480dn, and Brother mfc 7860dw.

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Brother Printer No Paper Fed [Solutions]

The following are the various solutions to your Brother printer displaying “No Paper Fed”:

1. Load/Reload the Paper Tray

Check if the paper tray is empty, if it is reload the tray. If the paper tray is not empty then there is a possibility that it was not loaded properly. Refer to the “How to Load Brother Printer Paper Tray” section of this article and follow the steps to resolve this problem.

2. Clean the Pick-Up Rollers

The reason for this solution is that your printer’s pick-up rollers accumulate paper dust over time. And when this happens, you may begin to experience “No Paper Fed” problems.

Clean your Brother printer’s pick-up rollers using the following steps…

Step 1: Disconnect the printer from the power supply.

Step 2: Remove the paper tray from the printer.

Step 3: At the back of the printer is a Jam Clear Cover, open it.

Step 4: Dip a clean lint-free piece of cloth, wring it out, and then clean rollers with it. Turn the pick-up rollers gently and slowly as you clean. This is to ensure you clean the entire surface.

Step 5: Use a dry and clean lint-free piece of cloth to wipe the rollers dry.

Step 6: Completely close the Jam Clear Cover. Gently push the paper tray back into the printer. Finally, plug the printer back to the power supply.

3. Ensure the Jam Clear Cover is Properly Closed

Turn the back of the printer to assess the Jam Clear Cover. Ensure it is closed properly at the two ends.

4. Ensure the Paper Tray is Completely Inserted

 Your Brother printer may display the “No Paper Fed” error if the paper tray is not installed properly. To fix this, simply:

i. Take the paper tray out of the printer.

ii. Put the paper tray back into the printer. Ensures it clicks in place.

iii. Press “OK”.

5. Put the Photo Bypass Tray In the Right Position

If you have recently used the photo bypass tray, then chances are you did not return it to its normal position. When you now attempt to use a cut sheet paper, your printer will now display the “No Paper Fed” message.

To fix this problem, check and ensure you place the photo bypass tray in the correct position.

6. Remove any Jammed Paper in the Printer

If jammed paper is the cause of the “No Paper Fed” error, then all you need to do is to remove the jammed paper.

This article is a step-by-step guide on how to fix “Paper Jam” in Brother printers.

Note: These solutions also apply to the “Brother printer no paper fed MP tray” issue.

Also, if your Brother printer keeps saying no paper fed after you have done all these solutions, then contact Brother Customer Service. They are sure to give you further assistance.

If you have had your printer for a while, you may also decide to simply replace it. Check out this wonderful Brother printer below…

What is MP Tray on a Brother Printer? [Solved]

MP tray on a Brother printer is a multi-purpose tray. It is often used for special media prints like envelopes and photo paper.

Check out this Brother MP manual paper tray for the following Brother models: MFCL8900, MFC-L8900, MFCL9570, MFC-L9570

OEM Brother MP Manual Paper Feed Tray Shipped with MFCL8900, MFC-L8900, MFCL9570, MFC-L9570

Brother Printer Says No Paper in MP Tray [Solution]

If your Brother printer says no paper in MP tray, then the MP tray is either empty, the tray was not properly loaded. Or, the MP tray has not been selected in the “Tray Setting”.

How to Clear Brother Printer “No Paper MP” Error

Do the following to clear the “No Paper MP” error in your Brother printer…

Step 1: Select the MP tray in the “Tray Setting”. Refer to the “How to Change Brother Printer Tray Setting” section of this article.

Step 2: If your printer is connected to a Mac computer, then you need to set the paper tray up in your Brother printer driver. Do the following to do this:

a. From the application, select “File” and “Print”.

b. Select Brother printer from the list of available printers.

c. Open the “Device Setting” tab and then select “Auto Detect”.

d. Click “Apply” once all the paper trays are detected.

e. If an installed tray is not detected, you have to manually add it. There is an “Available Options” box, select any tray you wish to add. Click “Add” and “Apply”.

Step 3: Load the MP tray by doing the following:

a. Gently pull out the MP paper tray until it clicks in place.

b. Adjust the paper guides to fit your paper size.

C. Get the papers you want to load and fan through them. Ensure none of the papers is curled, folded, or wrinkled.

d. Load the papers into the tray. If you are using legal, A3, Ledger, or Folio then do not exceed 5 sheets of paper.

e. Let the printing side of the paper face up if the paper being used is Letter, A4, or Executive.

f. Now, adjust the paper guides to stay properly on the paper.

g. Pull the first paper support flap out, stop pulling once you feel it click. And then open the second paper support.

If the problem persists after you have done all of the above, then we recommend you contact Brother Customer Service.

Brother Printer Says Paper Tray not Detected [What to Do]

Do the following if your Brother printer says paper tray not detected…

1. Check if the Paper Tray is Completely Inserted

Your Brother printer will not detect the paper tray if it is not completely inserted. Remove the tray and then gently reinsert it until it clicks in place.

2. Paper is Jammed in the Printer

If there is paper jammed in the printer, the printer will not detect the paper tray. To fix this, the jammed paper has to be removed.

Read this article for instructions on how to fix your printer’s paper jam.

Why Won’t My Printer Grab the Paper? [Solution] – Brother Printer No Paper Issue

Your printer won’t grab paper if the pick-up rollers are dirty. So, if your Brother printer does not grab paper then you need to clean the pick-up rollers.

Refer to the “Clean the Pick-Up Rollers” section of this article.

Or you may watch the instructional video of how to clean your printer pick-up rollers below