“My Brother printer is printing black pages” is a common complaint we have heard from so many folks. Therefore, this article has the solution to this problem and will answer the question: “Why does my Brother printer print black pages?”
Table of Contents
My Brother Printer is Printing All Black Pages [Solutions]
The following are solutions to the “Brother printer prints black pages” problem…
1. Clean the Drum Unit
The first thing to do if your Brother printer is printing all black pages is to clean the drum unit. Luckily, you can do this yourself, simply do the steps below:
How to Clean Brother Printer Drum Unit
Clean your Brother printer drum unit in the following steps…
Step 1: Press and hold the printer’s power button for a few minutes to shut it off.
Step 2: Press the release button to open the printer’s front cover.
Step 3: Next, remove the toner cartridge and drum unit assembly out of the printer.
Step 4: Place the assembly on a disposable piece of cloth or paper to prevent spillage.
Step 5: Place the assembly such that it is facing you. That is, the Brother printer logo on the assembly faces up.
Step 6: Shift the green tab at the surface of your drum unit assembly back and forth severally. There is a corona wire located in the drum unit, this action cleans it.
Step 7: There are three metals by the toner cartridge and drum unit assembly’s side. These metals are in the shape of staples so you can easily identify them. Use a soft lint-free cloth to clean these metals as best as you can.
Step 8: Gently shake the toner cartridge and drum unit assembly back and forth about 5-6 times. This will make the toner get evenly distributed in the cartridge.
Step 9: Take the toner and drum unit assembly back to the machine and reinstall it. Close the printer’s front cover.
Watch this video for additional information on how to clean your Brother printer drum unit.
Print any document. If it prints correctly then the question: “Why is my Brother laser printing black pages?” has been resolved.
If the problem persists, then go to the next solution.
2. Clean the Printer’s Interior
Toner or paper dust may have accumulated inside the printer over time and that is why your Brother printer is printing black pages. The solution to this is to clean the interior of the printer as best as you can.
How to Clean the Interior of your Brother Printer
Do the following to clean the interior of your Brother printer…
Step 1: Press the release button to open the printer’s front cover.
Step 2: Next, remove the toner cartridge and drum unit assembly out of the printer.
Step 3: Place the assembly on a disposable piece of cloth or paper to prevent spillage.
Step 4: Look inside the printer, you may use a flashlight so you can see clearly. There are four metals by the right side of the printer. These are the drum assembly grounding contact.
Step 5: Use a soft lint-free piece of cloth to clean the metals as best as you can.
Step 6: Reinstall the toner cartridge and drum assembly back in the printer then close its front cover.
Check if your Brother printer printing black pages problem has been rectified by printing the printer’s Print Settings. Press “GO” on the printer’s control panel three times to print the printer’s Print Settings.
If the document comes out fine, then your printer problem has been solved.
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3. Check and Replace the Toner
The toner cartridge may be damaged and may cause your Brother printer to print black pages. Check and see if toner is spilling from the toner cartridge. If it is then the toner should be replaced to solve the problem.
The toner cartridge below is compatible with Brother printers: DCP L2550DW, HL L2350DW, HL L2370DW, HL L2370DWXL, HL L2390DW, HL L2395DW, MFC L2710DW, MFC L2750DW, MFC L2750DWXL.
Why is My Brother Printer Printing Black Pages with White Text? [Why & Solution]
The printer driver installed on your PC might be responsible for the problem: “My Brother printer is printing black pages with white text”. This is particularly true for Windows 10.
The solution to this is to delete the printer driver then install a new one. You can do this in the steps below…
Step 1: Click on the Windows icon (All apps). Then select “Windows System” and then “Control Panel”.
Step 2: Select “Hardware and Sound” and then click on “View Devices and Printers”.
Step 3: Right-click your Brother printer’s icon and then select “Remove Device” from the list of options. Then click “Yes”.
Step 4: Now, open View Devices and Printers” and then select “Add a Printer”. Your computer will search for all available printers.
Step 5: Your printer may appear on the list but do not select it. Instead, click on “The printer that I want isn’t listed”.
Step 6: Now, select the “My printer is a little older. Help me find it.” option. And then click on “Next”.
Step 7: Windows will locate all available printers.
Step 8: You may get a message that says that the printer driver has already been installed. In this case, click on “Replace the current driver” and click “Next”.
Step 9: Do not change the printer’s default name, click “Next” again.
Step 10: Choose the printer sharing you want and click “Next”.
Step 11: You will be given the option of setting your printer to be the PC’s default printer. You may choose to do this or not. However, we advise that you do as this helps to ensure that your Brother printer stays online.
Step 12: Finally, click on “Finish”.
Print any document or your printer’s print settings to see if your printing problem has been fixed.
Conclusion – My Brother Printer is Printing Black Pages
We believe you have been able to fix your Brother printer printing black pages problem. However, if the problem persists and you are still wondering “why is my printer printing black pages with white text” then contact a professional. If your printer is still under warranty then contact Brother Authorized Service Center.
You may leave a comment or further questions in the comment section below.