HP Printer Won’t Print [Proven Solutions]

If your HP printer won’t print, we recommend that you carefully read this article to learn how to solve this problem.

HP OfficeJet Pro 7740 Wide Format All-in-One Printer with Wireless Printing, Works with Alexa (G5J38A)

HP Printer Won’t Print From Chromebook [Fixed]

If your HP printer won’t print from Chromebook, then it could be that you didn’t set it up correctly. Therefore, you need to perform the setup correctly again.

In this article: HP Printer Setup on Chromebook [Detailed Guide], we provide a detailed guide on how to set up your HP printer on Chromebook. We recommend that you read that article to learn how to resolve the problem of your HP printer not printing on Chromebook. 

HP Printer Won’t Print With Non-HP Cartridge [Solved]

HP recommends that users only install genuine HP cartridges in their printers and use only these cartridges for printing. HP doesn’t guarantee that non-HP cartridges will function even though you can use them. Furthermore, using such cartridges might void your printer’s warranty.

If you choose to use a non-HP cartridge and your HP printer won’t print with it, then it means that such a cartridge might not be compatible with your printer. Therefore, you need to use another cartridge from a different manufacturer and then confirm if your printer works with the replacement.

If your HP printer won’t print with a non-HP cartridge after a firmware update, you have to downgrade to the previous firmware to use the cartridge.

Original HP 64 Tri-color Ink Cartridge | Works with HP ENVY Inspire 7950e; ENVY Photo 6200, 7100, 7800; Tango Series | Eligible for Instant Ink | N9J89AN

How to Downgrade your HP Printer Firmware   

To downgrade your HP printer firmware, do the following steps:

Step 1: Ensure that your HP printer is working properly.

Step 2: Go to the “HP Update Settings” window and then disable or turn off the option for “Automatically Update Check.”

Step 3: Click on “Manage Updates.”

Step 4: Choose “Allow Downgrade.”

Step 5: Click on “Yes.”

Step 6: Confirm if your HP printer and computer are connected via a USB cable.

Step 7: Check the internet or the HP Software and Drivers Download page for a download link of your previous firmware version.

Step 8: Download the firmware software.

Step 9: Once the download is complete, open the firmware file.

Step 10: Allow the firmware software to find your HP printer.

Step 11: Once your printer is found, the name of your HP printer will be displayed on the title bar of the software window.

Step 12: Select your HP printer from the list.

Step 13: Click on the button labeled “Update.”

The downgrade process will begin.

Step 14: Ensure that you don’t turn off your printer or computer during this period.

Step 15: Once the process is complete, a message will be displayed notifying you that your printer has been successfully updated. Click on “OK”; this action will close the message notification.

Step 16: The firmware version will be displayed next to your HP printer. You can now click on the “Exit” button; this will close the window for the firmware version.

You should be able to print with the non-HP cartridge after doing the steps above.

HP Printer Won’t Print With Depleted Cartridge [Solved]

Your HP printer won’t print with a depleted cartridge because it is empty and there is no ink to carry out the print job. In such a case, all you need to do is to replace the depleted cartridge with a compatible genuine HP cartridge.

Always ensure that you buy your cartridges from the HP store or authorized stores and dealers to avoid purchasing fake cartridges.

HP Printer Won’t Print In Single Cartridge Mode [Fixed]

If your HP printer won’t print in single-cartridge mode, try the following solutions:

1. Confirm that the Cartridge is not Low or Empty

If the cartridge you are trying to use in single-cartridge mode is empty or low, your HP printer won’t print. Therefore, you need to check if the cartridge is low or empty.

If it is, then you need to replace the cartridge.

However, if the cartridge is not empty or low, try the next solution.

2. Reinstall your Cartridge

One reason why your HP printer won’t print in single-cartridge mode could be that the cartridge isn’t installed correctly. In this case, you will have to remove the cartridge from your printer and then reinstall it. When you do this, ensure that the cartridge is firmly seated in its place.

If you don’t know how to remove and reinstall your cartridge, we advise that you consult your printer manual for instructions on how to do so.

If your HP printer won’t print in single-cartridge mode after reinstalling the cartridge, do the next solution.

3. Clean the Printhead of your HP Printer

You can clean the printhead using the automated tools on your HP printer, your computer, or by hand.

To clean the printhead using the methods we just mentioned, click this link: The Printhead is Dirty – HP Printer Printing Blank Pages, and then follow the instructions under each method.

If your HP printer won’t print in single-cartridge mode after cleaning the printhead, do the next solution.

HP 88 | Ink-Printhead | Magenta & Cyan | C9382A

4. Reset your HP Printer

To reset your HP printer, do the following steps:

Step 1: Turn on your HP printer.

Step 2: Remove the power cable from your printer.

Step 3: Wait for about 60 seconds.

Step 4: Plug the power cable back into your HP printer.

Step 5: Your printer should turn on automatically. However, if it doesn’t, press the power button to turn it on.

You can read this article: How to Reset HP Printer [Detailed Guide] to learn other types of resets you can perform on your HP printer.  

If your HP printer won’t print in single-cartridge mode after resetting it, do the next solution.

5. Check Your Connections

If your printer and computer are connected via a USB cable, confirm that the USB cable is properly plugged into both devices. Also, confirm that the cable is not damaged in any way.

If you are using a wired (Ethernet) network connection, ensure that the Ethernet is properly plugged into your router and printer. Also, confirm that the cable is not damaged in any way.

For wireless connections, confirm that the network signal is strong and that your computer and printer are connected to the same network. You can move your router closer to your printer and computer to increase the signal strength. 

6. Uninstall your HP Printer from the Root Level and then reinstall it

To uninstall your HP printer from the root level and then reinstall it, click this link: How to Uninstall HP Printer from its Root Level and then Reinstall it – HP Printer Assistant Error Opening External Application and then follow the steps we shared.

7. Contact HP

If the above solutions do not work, then you need to contact HP Customer Support for further assistance.

HP Printer Won’t Print When Ink is Low [Solutions]

If your HP printer won’t print when the ink is low, do these solutions:

1. Close the Ink Alert Message

In most cases, when your HP printer won’t print when the ink is low, an ink alert message will be displayed. Therefore, if you get an ink alert message, then you need to close it by pressing “OK” on your printer’s control panel. Alternatively, you can click on “OK” on the screen of your computer to close this message.

When you do this, you should be able to resume printing even with the low ink. However, we recommend that you get a replacement available to enable you to make the switch when the print quality becomes so bad or the ink becomes empty.

If your HP printer won’t print after closing the ink alert message or you didn’t get the ink alert message, move on to the next solution.

2. Print with the Black Ink Cartridge Only

If the low ink cartridge is any other color cartridge, then you can still print with your black ink cartridge only. To use your HP printer in this mode, you must have installed the full feature software of your HP printer on your PC. This will allow you to change your computer’s print settings to allow you to use the black ink cartridge only.

How to Change Print Settings to print with the Black Cartridge Only on Windows

To change the print settings to print with the black cartridge only on Windows, do the followings steps:

Step 1: Open the file you want to print on your Windows computer.

Step 2: Click on “Print.”

Step 3: Choose your HP printer from the available printers list.

Step 4: Click on “Printer Properties,” “Preferences,” “Printer Setup,” “Options,” or “Printer” depending on the software you are printing from.

Step 5: Click on the tab labeled “Features.”

Step 6: Click on the drop-down menu for “Grayscale.”

Step 7: Click on “Black Ink Only.”

Step 8: Click on “OK.”

Step 9: Click on “Print” to print the document or photo.

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How to Change Print Settings to print with the Black Cartridge Only on Mac

To change the print settings to print with the black cartridge only on Mac, do the followings steps:

Step 1: Open the file you want to print on your Mac computer.

Step 2: Click on “Print.”

Step 3: Click on the menu for “Paper Type/Quality.”

Step 4: Click on the triangle beside “Color Options.”

Step 5: Go to the “Color” menu and then choose “Grayscale.”

Step 6: Choose “Black Print Cartridge Only.”

Step 7: Click on “Print” to print the document or photo.

3. Replace the Cartridge (Optional)

You can choose to replace your ink cartridge if the ink level is low. Although this solution is optional since you can still print when the ink level is low. However, if you don’t want to encounter the problem again, you can simply do this solution.

You can also use the solutions we shared earlier in this article under the “HP Printer Won’t Print in Single Cartridge Mode” section if the solutions provided so far failed to resolve the problem.

HP Printer Won’t Print Magenta [Solved]

If your HP printer won’t print magenta, do the troubleshooting solutions below:

1. Clean the Copper Contacts

There are copper contacts on your ink cartridge inside your printer. Cleaning these contacts might resolve the problem if your HP printer won’t print magenta.

How to Clean the Copper Contacts

To clean the copper contacts, do these steps:

Step 1: Get a cotton ball or lint-free fabric.

Step 2: Damp the cotton ball or fabric with regular water.

Step 3: Take out your magenta cartridge from your printer.

Step 4: Use the dampened cotton ball or fabric to clean the cartridge’s copper contacts. Ensure that you clean it thoroughly.

Step 5: Check inside your HP printer for similar contacts.

Step 6: If you can reach the contacts, clean them with a cotton ball or fabric.

Step 7: Reinstall the cartridge into your printer.

Step 8: While your printer is turned on, remove the power cable from your printer.

Step 9: Press down the printer’s power button for 30 seconds.

Step 10: Plug the printer’s power cable back into your HP printer.

Step 11: If your HP printer doesn’t turn on automatically, press the power button to turn it on.

If your HP printer won’t print magenta after cleaning the copper contacts, do the next troubleshooting.

2. Power Drain your HP Printer

To power drain your HP printer, do the following steps:

Step 1: Unplug the power cable from your printer.

Step 2: Press down your printer’s power button for 60 seconds.

Step 3: Let go of the printer’s power button.

Step 4: Plug the power cable back into your HP printer.

Step 5: If your HP printer doesn’t turn on automatically, turn it on manually by pressing the power button.

Check if your printer will print magenta now.

If your HP printer won’t print magenta after the power drain, do the next troubleshooting.

HP LaserJet Enterprise MFP M430f Monochrome All-in-One Printer with built-in Ethernet & 2-sided printing (3PZ55A)

3. Reset your HP Printer to Factory Defaults

To reset your HP printer to factory defaults, follow the steps below:

Step 1: Turn on your HP printer.

Step 2: Unplug the power cable from your HP printer.

Step 3: Press down the 6 and # buttons on your HP printer.

Step 4: While pressing the above buttons, plug the power cable into your HP printer.

Step 5: Still press down both buttons for 30 seconds.

Step 6: Turn on your HP printer.

If this doesn’t work, do the next troubleshooting.

4. Service your HP Printer

The problem might be due to hardware issues that can only be resolved via servicing that will be done by a qualified technician. If your HP printer is still under warranty, you can contact HP Customer Support to schedule a repair date.

The repair will be done free of charge for printers still under warranty. If the printer needs to be replaced, you will also get a replacement without paying for it.

This HP service is not available in all regions, so you need to confirm if it is available in your region or not.

HP Printer Won’t Print Cyan [Solved]

If your HP printer won’t print Cyan, try the following solutions:

1. Ensure that you are using Genuine HP Cyan Cartridge

 Some third-party cartridges do not work on certain HP printers. Therefore, it is recommended that you always use HP cartridges.

If your HP printer won’t print cyan, then you need to confirm if the cartridge is a genuine HP cartridge. If it is not, then you need to replace it with a genuine HP cartridge.

2. Clean the Cartridge and Printer’s Copper Contacts

To clean the copper contacts of your cartridge and HP printer, follow the steps we shared earlier in this article under the “How to Clean the Copper Contacts” section.

3. Clean the Printhead of your HP Printer

To clean your printer’s printhead, follow the instructions we shared earlier in this article under the “Clean the Printhead of your HP Printer” section.

4. Replace the Cartridge

If none of the solutions above fixes the problem, then you need to replace the cyan cartridge. We advise that you buy your printer supplies from authorized stores and dealers.

Also, ensure that the cartridge you buy is compatible with your HP printer as this might be another reason why your HP printer won’t print cyan.

5. Change the Printhead

If changing the cartridge doesn’t solve the problem, then it is likely that you have a defective printhead. However, you can only use this solution if other colors and the black cartridges are not printing.

6. Service your Printer

If your HP printer won’t print cyan even after changing the printhead, then you need to service your HP printer.

If your printer is no longer under warranty, you can call a reliable technician to come and fix it.

However, if your HP printer is still under warranty, we advise that you contact HP Customer Support and fix a repair date for your printer. When you do this, you won’t have to pay for the repairs, and if the printer cannot be fixed and needs replacing, HP will replace it without charging you for it.

Note: This HP service is not available in all regions/countries; therefore, you need to confirm if your region or country benefits from this customer service before contacting HP.

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HP Printer Won’t Print Without Yellow Ink [Fixed]

If your HP printer won’t print without yellow ink, it might be that the cartridge type doesn’t allow you to print when one cartridge is removed or the cartridge is empty.

If you use any of these cartridges, you can print even without a color cartridge e.g. the yellow cartridge: 935, 934, 902 -920, 862, 655, 564, 364, and 178 cartridges.

If you use any of these cartridges, you cannot print without a color cartridge e.g. yellow cartridge: 962 – 969, 951 -959, 950, 933, and 932 cartridges. For these cartridges, the only way to resolve this problem is to replace the empty or damaged cartridge.

HP Printer Won’t Print Green [Solved]

If your HP printer won’t print green, do the following troubleshooting to fix the problem:

1. Check the Ink Levels of your Cyan and Yellow Cartridges

To produce green, your HP printer combines the cyan and yellow ink cartridges. If these cartridges are low or empty, your printer might not print green.

Therefore, you need to check the ink levels and confirm that they aren’t too low or empty. If one of them or both of them are low or empty, then you need to replace the cartridge or cartridges.

To check the ink levels of your cyan and yellow cartridges, click this: Check the Ink Level of your Cartridge – HP Printer Won’t Print Yellow and then follow the instructions we shared.

2. Confirm that the Cartridges aren’t damaged

If your cyan or yellow ink cartridge is damaged, then your HP printer won’t print green. Therefore, to be sure that this isn’t the cause of the problem, you need to examine these cartridges for damages.

To do this, you need to take out both cartridges from your HP printer, and then examine them carefully. Check for scratches, wears, broken parts, etc. If you find any sort of damage on any or both of the cartridges, then you need to replace the affected cartridge.

If you don’t find any damage, reinstall the cartridges and then do the next solution.

3. Clean your Printer’s Printhead

To clean your printer printhead, we recommend that you follow the instructions we shared earlier in this article under the “Clean the Printhead of your HP Printer” section. 

Note: You should clean the printhead at least thrice before concluding that this solution doesn’t work.

If cleaning the printhead doesn’t resolve the problem, then you need to contact HP Customer support for further assistance and repair.

My HP Printer Won’t Print Blue Ink [Solved]

If your HP printer won’t print blue ink, do the following solutions:

1. Check the Ink Levels of your Cyan and Magenta Cartridges

To produce blue, your HP printer combines the cyan and magenta ink cartridges. If these cartridges are low or empty, your printer might not print green.

Therefore, you need to check the ink levels and confirm that they aren’t too low or empty. If one of them or both of them are low or empty, then you need to replace the cartridge or cartridges.

We have discussed several methods on how to check printer ink cartridge levels here: Check the Ink Level of your Cartridge – HP Printer Won’t Print Yellow. Therefore, we recommend that you follow those instructions to learn how to check the ink levels of your HP printer cartridges.

2. Confirm that your Ink Cartridges are not damaged

If your cyan or magenta ink cartridge is damaged, then your HP printer won’t print blue. Therefore, to be sure that this isn’t the cause of the problem, you need to examine these cartridges for damages.

To do this, you need to take out both cartridges from your HP printer, and then examine them carefully. Check for scratches, wears, broken parts, etc. If you find any sort of damage on any or both of the cartridges, then you need to replace the affected cartridge.

If you don’t find any damage, reinstall the cartridges and then do the next solution.

3. Clean your Printer’s Printhead

To clean your printer printhead, we recommend that you follow the instructions we shared earlier in this article under the “Clean the Printhead of your HP Printer” section. 

Note: You should clean the printhead at least thrice before concluding that this solution doesn’t work.

4. Uninstall and then Reinstall your HP Printer Software

To uninstall and then reinstall your HP printer software, click this link: How to uninstall and then Reinstall your HP Printer Software – HP Won’t Scan to Computer and follow the instructions under the “How to Uninstall and then Reinstall HP Printer Software” section

If your HP printer won’t print blue ink after reinstalling your HP printer software, then you need to contact HP Customer support for further assistance and repair.

HP - Laserjet Pro m426fdw Wireless All-in-One Printer - Gray

HP Printer Won’t Print Amazon Return Label [Solved]

If your HP printer won’t print the Amazon return label, then it means that your HP printer cannot detect the label’s content. In such a case, you need to print the amazon return label as an image.

How to Print an Amazon Return Label as an Image

To print an Amazon return label as an image, do the following steps:

Step 1: Download the Amazon return label.

Step 2: Open the downloaded file using Adobe Reader.

Step 3: Locate and select “Print as Image.”

If your HP printer won’t print Avery labels, try this solution as well.

We recommend that you read this article: HP Printer Not Printing Labels Correctly [Solved] to learn more about how to fix issues with printing labels.

HP Printer Won’t Print Claim Code [Fixed]

If your HP printer won’t print a claim code, it might be that you didn’t enable Web services. Therefore, to fix this problem, you need to enable Web Services.

How to Enable HP Printer Web Services

To enable Web Services on your HP printer, use any of the methods below:

How to Enable HP Printer Web Services via HP ePrint Button or Icon

To enable your HP printer Web Services via the HP ePrint button or icon, do the following:

Step 1: Check your HP printer’s control panel and locate the HP ePrint button or icon.

If you find it, continue with step 2.

If you don’t find it, use the second method to enable Web services.

Step 2: Press your printer’s HP ePrint button or icon.

Step 3: Follow the instructions on the screen to set up or enable Web Services.

How to Enable HP Printer Web Services via Control Panel Menu

To enable HP printer Web Services via your printer’s control panel menu, do the following:

Step 1: Go to your printer’s control panel.

Step 2: Open the printer’s menu.

Step 3: Navigate to “Web Services,” “Network Setup,” “Wireless Settings,” or “Setup.”

Step 4: Find the Web Services option and enable it.

How to Enable HP Printer Web Services via Instruction Page

To enable HP printer Web Services via instruction page for HP printers without a control panel display, do the following:

Step 1: Press the printer’s ePrint button.

This action will print an instruction page.

Step 2: Check the printed instruction page and then do the instructions found on the page on how to enable your printer’s Web Services.

How to Enable HP Printer Web Services on DeskJet 2600 Printers

To enable HP printer Web Services on HP DeskJet 2600 printers, follow the instructions below:

Step 1: Press the printer’s “Information” button.

This action will print a Printer Information Page. With the page, you can confirm if your printer has an active wireless connection by checking the wireless network status. Do the instructions below that apply to the status of your printer’s wireless network.

The Printer has an Active Wireless Network Connection

i. Press the printer’s “Information” and “Cancel” buttons at once.

This action will print an instruction page.

ii. Check the printed instruction page and do the instructions found on the page on how to enable the Web Services.

The Printer doesn’t have an Active Wireless Network Connection

i. Press down the printer’s “Wireless” button for about 3 seconds.

This action will print out the Wireless Quick Start Guide.

ii. Check the printed guide and do the instructions to connect your HP printer to the wireless network of your choice.

iii. Press the printer’s “Information” and “Cancel” buttons at once.

This action will print an instruction page.

ii. Check the printed instruction page and do the instructions found on the page on how to enable your printer’s Web Services.

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How to Enable HP Printer Web Services on DeskJet 3630 Printers

To enable HP printer Web Services on HP DeskJet 3630 printers, follow the instructions below:

Step 1: Press the printer’s HP ePrint button.

This action will print out an information page.

Step 2: Find and then do the instructions found on the page to enable your printer’s Web Services.

How to Enable HP Printer Web Services on DeskJet 3700 Printers

To enable HP printer Web Services on HP DeskJet 3700 printers, follow the instructions below:

Step 1: Press the printer’s “Information” button.

This action will print a Printer Information Page. With the page, you can confirm if your printer has an active wireless connection by checking the wireless network status. Do the instructions below that apply to the status of your printer’s wireless network.

The Printer has an Active Wireless Network Connection

i. Press the printer’s “Information” and “Web Services” buttons at once.

This action will print an instruction page.

ii. Check the printed instruction page and then do the instructions found on the page on how to enable your printer’s Web Services.

The Printer doesn’t have an Active Wireless Network Connection

i. Press down the printer’s “Wireless” button for about 3 seconds.

This action will print out the Wireless Quick Start Guide.

ii. Check the printed guide and do the instructions to connect your HP printer to the wireless network of your choice.

iii. Press the printer’s “Information” and “Web Services” buttons at once.

This action will print an instruction page.

ii. Check the printed instruction page and then do the instructions found on the page on how to enable your printer’s Web Services.

HP Printer Won’t Print Certain Fonts [Fixed]

If your HP printer won’t print certain fonts, try these solutions:

1. Update your HP Printer Firmware

To update your HP printer firmware, click on this link: Update your HP Printer Firmware – HP Printer is Slow, and then choose any of the methods we shared.

2. Print the document as a PDF [A Workaround]

To print the document as a PDF, follow the steps below:

Step 1: Click “File.”

Step 2: Click on “Print.”

Step 3: In the Print window, click on the “Printer” drop-down menu.

Step 4: Choose the “Microsoft Print to PDF” option.

Step 5: Click on “Print.”

This action will then save your document as a PDF.

Step 6: Open a PDF reader; we recommend Adobe Reader.

Step 7: Click on “File.”

Step 8: Click on “Print.”

The document will now print as a PDF.

Note: This won’t resolve the problem, but it will allow you to print your document. Therefore, this is more of a workaround than a solution. 

HP OfficeJet Pro 8035e Wireless Color All-in-One Printer (Basalt) with up to 12 months Instant Ink with HP+ (1L0H6A)

HP Printer Won’t Print Door Open Error [How to Fix]

If your HP printer won’t print because it is displaying a “Door Open” error message, do the following to fix the problem.

1. Close the Door Completely

You might think that the door is closed whereas it is not totally closed. Therefore, the first thing that you need to do is to confirm that the door is closed completely.

Follow the instructions below to do this simple task:

Step 1: Open the cartridge door.

Step 2: Close your printer’s cartridge door.

Ensure that your printer’s door is resting firmly against your printer’s body.

If you don’t know how to open your HP printer cartridge access door, we recommend that you consult your printer user manual.

After doing the steps above, check if the error is cleared.

If the error still appears, do item 2 below.

2. Check for Obstructions

To check for obstructions, do the following steps:

Step 1: Examine the region around the cartridge access door for obstructions that might not allow the door to close completely. Some of these obstructions items include paper bits, packing tapes, and materials.

Step 2: If you find any obstruction, remove it.

Check if the troubleshooting fixes the error.

If the error is resolved, stop the troubleshooting.

However, if your HP printer won’t print because of the door open error, then you should do the next item.

3. Reset your HP Printer

To reset your HP printer, do these steps:

Step 1: Turn on your HP printer.

Step 2: If there is any USB cord connected to your printer, remove it.

Step 3: Remove the printer’s power cable from the wall outlet.

Step 4: Remove the printer’s power cable from your HP printer.

Step 5: Wait for about 30 seconds.

Step 7: Plug the printer’s power cable into the wall outlet.

Step 8: Plug the printer’s power cable into your printer.

Step 10: Turn on your HP printer.

Step 11: Plug the USB cord into your HP printer.

Check if the troubleshooting fixes the error.

If the error is resolved, stop the troubleshooting.

However, if your HP printer won’t print because of the door open error, then you should do the next item.

4. Service your HP Printer

If the above troubleshooting fails to resolve the problem, then you need to service your HP printer. The senor or activator of your printer’s door might be damaged or broken which will require expert technicians to fix the damage.

HP Printer Won’t Print Unless Enrolled [Solved]

How to Fix HP Printer Won’t Print Unless Enrolled Error Even When Enrolled

If you have enrolled already, and you are still getting the error message, then it could be that the printer enrollment or cartridge has an issue. In such a case, you need to do the following:

i. Go to this site: https://instantink.hpconnected.com/us/en/l/

ii. Click on the menu icon (three horizontal lines at the upper area of the screen).

iii. Click on “Sign in.”

iv. Enter your email address and password.

If you don’t remember your password, click on “Forgot your username or password?” An email will be sent to you to guide you on how to reset the password.

v. If you logged in successfully, check for your HP printer name and then click on “Printer Details.”

vi. Check the enrolled printer’s serial number and confirm that it is the same as your HP printer.

vi. After confirming, check if the error is resolved.

If it is not resolved, try the detailed fix below.

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How to Fix HP Printer Won’t Print Unless Enrolled Error Even When Enrolled [Detailed Guide]

To fix the HP printer won’t print unless enrolled error even when enrolled, do the following steps:

Step: Go to the Official HP Instant Ink Website.

Step 2: Click on the menu icon (three horizontal lines at the top of the screen).

Step 3: Click on “Sign in.”

Step 4: Enter your email address as well as your password.

If you forgot your password, click on “Forgot your username or password?” An email will be sent to you to guide you on how to reset the password.

Step 5: If you logged in successfully, check for your HP printer name and then click on “Manage Subscription.”

Step 6: The service will then try to contact your HP printer. Therefore, your HP printer has to be turned on. Also, it has to be connected to an active Wi-Fi network.

Step 7: Once the connection is established, you should be able to print from your HP printer.

However, if your HP printer won’t print even after doing the above steps, then you need to check if your subscription has expired or if the card you used for the subscription expired, then you can make the necessary changes by clicking on the “Manage Subscription” button.

How to Fix HP Printer Won’t Print Unless Enrolled by Changing the Cartridge

If your HP printer won’t print unless enrolled in HP Instant Ink, it is because you are using an HP Instant Ink cartridge. Therefore, you need to replace the HP Instant Ink cartridges installed in your HP printer with non-HP Instant Ink cartridges to resolve the problem without enrolling in the HP Instant Ink service.

To find out which cartridges are Instant Ink cartridges, check the label on the cartridge. If you find “Instant Ink Ready” or “Instant Ink” written on the label, then such cartridges are Instant Ink cartridges that need to be enrolled in the service for optimal usage.

HP Printer Won’t Print Web Pages [Quick Fix]

If your HP printer won’t print web pages, do the following to fix the problem:

i. Reset your internet browser.

ii. Use another browser.

iii. Uninstall your HP printer software from the root level and then reinstall the full feature software.

iv. Contact HP Customer Support.

HP Printer Won’t Print 4×6 [Quick Fix]

If your HP printer won’t print 4×6, do the steps below to resolve the problem:

Step 1: Right-click on the photo you intend to print.

Step 2: Click on “Print.”

Step 3: Click on the drop-down menu arrow.

Step 4: Choose your HP printer.

Step 5: Choose the paper size as well as print quality.

Step 6: Choose HP Photo Papers as the paper type.

Step 7: Click on “Options.”

Step 8: Click on “Printer Properties.”

Ensure that you choose the right paper tray.

Step 9: Click on the tab labeled “Paper/Quality”.

Step 10: From the drop-down menu for “Paper Source,” choose “Regular tray” or “Photo tray” depending on the tray you are printing from.

Step 11: Click on “Advanced.”

Step 12: Choose the “4x6in.” option from the drop-down menu for paper size.

Step 13: Click on “OK.”

Your file should print now.

If your HP printer won’t print 5×7, then you can follow the steps above to resolve the problem. The only difference is that you will select the “5x7in.” paper size option instead of “4x6in.”

HP Printer Won’t Print [Other Issues & Solutions]

This article does not deal with all the HP printer won’t print issues that users encounter. Therefore, below are links to other articles on this site that provide solutions to other issues that will prevent your HP printer from printing:

HP Printer Won’t Print On Mac [Solved]

HP Printer Won’t Print Yellow [Solved]

HP Printer Won’t Print Borderless [Fixed]

HP Printer Won’t Print Certain Documents [Fixed]

HP Printer Won’t Print From Phone [How to Fix]

HP Printer Won’t Print from iPhone [Solved]

The article above covers issues for the following HP printers:

HP 4100, HP 4650, HP 4622, HP 4500, HP 4620, HP 5510, HP 5520, HP 5512, HP 5200, HP 5600, HP 564, HP 5525, HP 5500, HP 8610, HP 9010, HP 2700, HP 2600, HP DeskJet 3755, HP LaserJet p1102w, HP LaserJet 1320, and HP LaserJet 4200.