HP Printer Won’t Print From Phone [How to Fix]

If your HP printer won’t print from phone, follow the instructions in this article to resolve the problem.

HP DeskJet 1255 Color Printer with Easy Setup (7WN04A)

HP Printer Won’t Print From My Phone [Fixed] – HP Printer Won’t Print From Phone

If your HP printer won’t print from phone, do the tasks below to resolve the problem:

1. Install HP Print Service Plugin & Choose your Printer – HP Printer Won’t Print From Phone

To install the HP Print Service Plugin and then choose your HP printer, follow the steps below:

Step 1: Install the HP Print Service Plugin on your phone.

Step 2: Accept the terms by tapping the checkbox.

Step 3: Tap “Start.”

Step 4: Close the HP Print Service Plugin app.

Step 5: Locate and then open the document or photo you intend to print.

Step 6: Tap the icon for “More” (3 vertical dots) options.

Step 7: Tap “Print.”

If this error is displayed, ignore it: “This printer isn’t available right now.”

Step 8: Check the top-right corner for the arrow that faces downward and then tap it.

Step 9: Choose your HP printer listed below that is selectable.

Step 10: You can make changes as you desire.

Step 11: Tap the icon for “Print.”

Step 12: Choose HP Print Service Plugin.

Step 13: Tap “OK.”

Your photo or document should print now.

If your HP printer won’t print from phone even after doing the above steps, do the next task.

2. Restart your Devices – HP Printer Won’t Print From Phone

To restart your devices, follow the steps below:

Step 1: Turn your HP printer off.

Step 2: Turn your HP printer on.

Step 3: Remove the power cord from your router.

Step 4: Wait for about 10 seconds.

Step 5: Plug the power cord back into your router.

Step 6: Allow your internet connection to be established.  

Step 7: Switch off your mobile phone.

Step 8: Switch on your phone.

Try to print your document or photo.

If your HP printer prints, then the issue has been resolved.

If your HP printer won’t print from phone even after restarting your devices, do the next task.

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3. Troubleshoot – HP Printer Won’t Print From Phone

1. Bad Network Connection – HP Printer Won’t Print From Phone

i. Move your HP printer and phone closer to your router. After that, check if your network’s signal quality has improved.

ii. Open a website on your phone to confirm if your internet connection is functioning properly.

iii. If your Wi-Fi is intermittent or slow, remove the power cable from your router and then wait for about 15 seconds before plugging the cable back in. This should restart the router and fix the slow intermittent or slow Wi-Fi connection.

2. Printer in Sleep mode or off – HP Printer Won’t Print From Phone

i. Wake your printer and restore it to ready mode by touching its control panel menu. Alternatively, you can press the printer’s power button. 

Note: Some printers might display an “Offline” status even when in ready mode.

We recommend that you read this article: HP Printer Offline [Issues & Solutions] to learn how to resolve offline issues on your HP printer. 

3. Check the Status of your Printer Connection – HP Printer Won’t Print From Phone

i. Ensure that your printer’s wireless signal is turned on. If the wireless button or icon LED indicator is blinking or off, then your printer is not connected to your wireless network. Therefore, re-establish the connection.

ii. Ensure that your printer and phone are using the same wireless network.

4. Reconnect your HP Printer to your Wireless Network – HP Printer Won’t Print From Phone

Move your printer closer to your router to ensure that it is within the router’s signal range. After that connect both devices using the instructions that best suit your HP printer:

Touchscreen Control Panel Printers

i. Open the “Wireless Settings,” “Network,” or “Setup” menu.

ii. Choose “Wireless Setup Wizard.”

iii. Follow the on-screen instructions to choose your network name before entering the network password.

Non-touchscreen Control Panel Printers

i. Press down the printer’s “Wireless” button for about 5 seconds. You can also let go of the button when you see the wireless LED indicator begin to flash.

ii. Within 2 minutes of doing the above instruction, press down your router’s WPS button until the wireless connection process starts.

Once the connection is complete, your printer’s wireless LED indicator will stop flashing.

HP Tango, Envy 6400 and 600, and DeskJet 6400 and 6000 Printers

i. Press down the printer’s “Wireless” button for about 5 seconds. You can also let go of the button when you see the blue bar begin to flash.

ii. Within 2 minutes of doing the above instruction, press down your router’s WPS button until the wireless connection process starts.

Once the connection is complete, your printer’s blue bar will stop flashing.

5. Restart your Devices – HP Printer Won’t Print From Phone

Follow the instructions we shared above in the “Restart your Devices” section to restart your devices. Doing this might help to get rid of certain errors.

6. Print a Wireless Test Report – HP Printer Won’t Print From Phone

Go to the official HP Customer Support website and then search for your HP printer model. After that, search for a “Self test page”. This page will then guide you on how to print as well as evaluate a wireless test report from your printer.

7. Enable your Phone’s Bluetooth – HP Printer Won’t Print From Phone

Go to your phone’s Bluetooth settings and then enable the feature. This will enable the HP Smart app to find your HP printer when you are setting up the printer.

After doing the above troubleshooting and your HP printer won’t print from your phone, do the next task.

This article: HP Printer Won’t Print [Proven Solutions] will provide solutions to other issues preventing your HP printer that we didn’t cover in this article.

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4. Clear Print Spooler on your Phone – HP Printer Won’t Print From Phone

To clear the print spooler on your android phone, do the following steps:

Step 1: Go to your phone’s settings menu.

Step 2: Tap “Applications” or “Apps.”

Step 3: Tap the icon for “More” (3 vertical dots) options.

Step 4: Tap the “Show System Apps” option.

Step 5: Tap the “Print Spooler” option.

If you don’t find the option for “Print Spooler,” tap “Storage.” After that, tap the “Print Spooler” option.

Step 6: Tap “Force Stop” or “Clear Data.”

Step 7: Restart your phone.

If this task doesn’t work, do the next one.

5. Print via another Method – HP Printer Won’t Print From Phone

Your phone might not be compatible with the above printing method (HP Printer Service Plugin). In such a case, you can print via Wi-Fi Direct or HP Smart app.

If your HP printer won’t print from your phone even with those methods, then you need to contact HP Customer Support for further assistance.