Read this article to learn how to solve the problem if your HP printer won’t print yellow.
HP Printer Won’t Print Yellow [Solutions]
If your HP printer won’t print yellow, do the following solutions:
1. Check the Ink Level of your Cartridge – HP Printer Won’t Print Yellow
To check the ink level of your cartridge, follow the instructions below.
You can click this link: How to Check HP Printer Estimated Ink Levels – HP Printer Black Ink to learn how to check the estimated ink levels of your HP printer.
You can also check your HP printer’s ink levels on a Windows computer via the HP Smart app, HP Print and Scan Doctor, and on your Mac. We will provide the steps on how to use these methods to check your printer’s ink levels.
How to Check the Ink Levels of your HP Printer on Windows – HP Printer Won’t Print Yellow
To check the ink levels of your HP printer on Windows, use any of the methods below:
How to Check HP Printer Ink Levels on Windows using HP Smart App
To check your HP printer ink level on Windows using the HP Smart app, follow the steps below:
Step 1: Go to the Microsoft Store to download the HP Smart app if you don’t have it installed on your Windows computer.
Step 2: Install the HP Smart app on your Windows computer.
Step 3: Perform your HP printer setup.
In this article: HP Printer Setup [How To, Issues & Solutions] you can learn how to set up your HP printer.
Step 4: Open the HP Smart app.
Step 5: Check the HP Smart home screen and you will see the ink level of your printer.
How to check your HP Printer Ink Level on Windows using HP Print and Scan Doctor
To check your HP printer ink level on Windows using the HP Print and Scan Doctor, follow the steps below:
Step 1: Go to this link to download the HP Print and Scan Doctor if you don’t have it installed on your Windows computer.
Step 2: Once the download is complete, open the file to run the program.
Step 3: Select your HP printer.
Step 4: Look for and click on “Printer” at the top menu bar.
Step 5: Click on “Supply Levels”.
Your HP printer ink level will be displayed.
How to check your HP Printer Ink Level on Windows using the Printer Software
To check your HP printer ink level on Windows using the printer software, follow the steps below:
Step 1: Run a search on your Windows computer for your HP printer.
Ensure you input your printer’s model name as well as the number in the search field.
Step 2: Click on your HP printer name.
This action will open the HP Printer Assistant.
Step 3: Click on “Estimated Ink Levels”.
Your estimated HP printer ink level will be displayed.
If the search results don’t display your HP printer, go to the HP Official Software and Driver Downloads page to download and install your printer software.
How to Check HP Printer Ink Level on Mac – HP Printer Won’t Print Yellow
To check the HP printer ink level on Mac, do the following steps:
Step 1: Click on the “Apple” menu or icon.
Step 2: Click on “System Preferences”.
Step 3: Click on “Print & Fax”, “Print & Scan”, or “Printers and Scanners”.
Step 4: Choose your HP printer from the printer list.
Step 5: Click on “Options & Supplies”.
Step 6: Click on the tab labeled “Supplies”.
The ink level will be displayed.
How to check HP Printer Level on Android and iOS – HP Printer Won’t Print Yellow
You can check your HP printer’s ink level on your smartphone (android or iOS) with the aid of the HP Smart app if your HP printer is connected to your smartphone.
Follow the steps below to learn how to check your HP printer level on Android or iOS:
Step 1: Download the app from your device’s Store (Play Store for Android and Apple Store for iOS) if you don’t have the app installed on your device.
Step 2: Install the HP Smart app.
Step 3: Perform your HP printer setup.
Step 4: Open the HP Smart App on your smartphone.
Step 5: Check the HP Smart home screen and you will see the ink level of your printer.
If yellow ink is low or empty, then you need to replace the cartridge. Replacing the cartridge should resolve the problem.
However, if your HP printer won’t print yellow ink even if the cartridge is not empty or low, move on to the next solution.
2. Clean the Printer’s Printhead – HP Printer Won’t Print Yellow
To clean your printer’s printhead, click this link: HP Printer Won’t Print and then follow the instructions we shared under the Clean the Printhead of your HP Printer section.
If your HP printer won’t print yellow ink after cleaning the printhead, move on to the next solution.
3. Resolve the Print Quality Issues – HP Printer Won’t Print Yellow
To resolve the print quality issues, do the following:
i. Ensure that the yellow cartridge is a genuine HP cartridge.
ii. Wait for your printer to complete automatic servicing if you just replaced the cartridge.
iii. Confirm that the paper type and size fits your HP printer and the print job.
Apart from the above, you need to check your print settings and ensure that the settings are correct.
How to confirm that your Print Settings are Correct – HP Printer Won’t Print Yellow
To verify that your print settings are correct, do the following:
Step 1: Open the program or application you want to print from.
Step 2: Click “File.”
Step 3: Click on “Print.”
Step 4: In the window for “Print.”, click on “Properties.”
Step 5: Click “Preferences.”
Step 6: Change the “Paper Type” setting to fit your printer, print job, and the paper you are printing with.
Step 7: For the “Print Quality” setting, choose “Draft” or “Normal.”
Step 8: Change the “Paper Size” setting to fit the size of the paper that you are printing with.
Step 9: Click on “OK.”
Step 10: Save your changes.
If your HP printer won’t print yellow ink after doing the above, move on to the next solution.
4. Allocate a Color Management Profile – HP Printer Won’t Print Yellow
To allocate a color management profile, do the following solutions:
Step 1: Click on the “Start/Window” icon on the taskbar.
Step 2: Click the “Settings” icon.
Step 3: Click “Devices.”
Step 4: Click on “Printers and Scanners.”
Step 5: Click on “Printer.”
Step 6: Click on “Manage.”
Step 7: Click “Printer Properties.”
Step 8: Click on the tab labeled “Color Management.”
Step 9: Click “Add.”
This action will display the available color profiles.
Step 10: Choose “Diamon Compatible 9300k G2.2.icm” on the box for “Add Profile Association.”
Step 11: Click on the button labeled “Add.”
Step 12: Click “OK.”
This action will save your changes.
Try to print again.
If your HP printer won’t print yellow ink even after the above steps, move to the next solution.
5. Clean the Cartridge – HP Printer Won’t Print Yellow
To clean the cartridge, do the following solutions:
Step 1: On your computer, open “HP Director Software.”
Step 2: Click on “Help.”
Step 3: Open the tab labeled “Contents.”
Step 4: Click on your HP printer’s listing.
Step 5: Click “Maintain your HP Officejet or PSC.”
Step 6: Click “Work with Print Cartridges.”
Step 7: Click “Clean the Print Contracts.”
After cleaning the cartridge, check if your HP printer can print yellow ink now.
If your HP printer won’t print yellow, move on to the next solution.
Read this article: HP Printer Won’t Print [Proven Solutions] if you are interested in fixing other issues that might prevent your HP printer from printing.
6. Check the Printers’ Microsoft Generic Drivers – HP Printer Won’t Print Yellow
To check the printers’ Microsoft generic drivers, do the following steps:
Step 1: Open the “Run” command by pressing the “Windows” and “R” keys on your keyboard.
Step 2: When the run command opens, type this: devmgmt.msc
Step 3: Press the “Enter” key on your keyboard or click on “OK.”
This action will open the “Device Manager.”
Step 4: Expand the “Printers Queues.”
Step 5: Right-click your HP printer.
Step 6: Choose “Update Driver.”
Step 7: Choose “Let Window search and download drivers automatically.”
Step 8: Allows Windows to download the new driver if one is available.
Step 9: Reboot your computer.
Check if the problem is resolved.
If the problem persists, contact HP Customer Support for further assistance.
