In this article, we will discuss the meaning of HP printer warning lights on HP Smart Tank printers and how to clear the warning lights.
Note: The guide below is for HP Smart Tank 7600, 7300, 7000, 6000, 790, 750, 720, and 670 printers.
We will discuss different control panel light conditions, status light patterns, and displayed error codes.
Table of Contents
Power Button Light – HP Printer Warning Lights on HP Smart Tank Printers
Below are the different states of the power button light on HP Smart Tank printers:
1. Turned on Power Button Light – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that your printer is turned on. This is a normal condition that doesn’t require any action.
2. Turned off Power Button Light – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that your printer is turned off. This is a normal condition that doesn’t require any action. You can turn on your printer by pressing the power button.
3. Dimmed Power Button Light – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that your printer has entered into sleep mode after being inactive for 5 minutes. If your printer is left inactive for 2 hours without being connected to another device via USB, Wi-Fi, Wi-Fi Direct, or Bluetooth, it will automatically turn off.
You can wake your printer from sleep mode by pressing any button on the control panel or sending a print job to your printer.
We recommend that you read this article: HP Printer Sleep Mode [How To, Issues & Solutions] to learn more about HP printer sleep mode.
4. Blinking Power Button Light – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that your printer is busy processing a print job. This is a normal condition that doesn’t require any action.
5. Quick Blinking Power Button Light – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that your printer’s ink access door is open. You can fix this by closing the access door.
In the event that the ink access door is closed but your printer’s power button light continues to blink quickly, it is an indication that your printer has entered an error state. To fix this error, follow the instructions on the screen.
Wi-Fi Light and Icons – HP Printer Warning Lights on HP Smart Tank Printers
Below are the different states of the Wi-Fi light and icons on HP Smart Tank printers:
1. Turned off Wi-Fi Light and Wireless Status Icon – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that your printer doesn’t have a wireless network connection. This is not an issue except you are trying to connect your printer to a wireless network.
2. Turned on Wi-Fi Light and Wireless Status Icon – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that your printer has a wireless network connection.
3. Blinking Wi-Fi Light and Cycling Wireless Status Signal – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that your printer is trying to establish a wireless network connection. It could also mean that your printer was unable to establish a connection to the wireless network.
Blinking Attention Light and Document Icon – HP Printer Warning Lights on HP Smart Tank Printers
This occurs as a result of any of these:
i. Paper is jammed in the printer’s document feeder.
ii. Improper loading of the original document into your printer’s document feeder.
To fix this issue, do the following tasks:
1. Cancel the Current Print Job – HP Printer Warning Lights on HP Smart Tank Printers
To cancel the current print job, check if the “Cancel” light is turned on, if it is, press your printer’s “Cancel” button.
Do the next task.
2. Clear Paper Jam from the Document Feeder of HP Smart Tank Printers – HP Printer Warning Lights on HP Smart Tank Printers
Note: If a paper jam is not the cause of the issue, skip this task.
To clear the paper jam from your printer’s document feeder, do the following steps:
Step 1: Lift your printer’s document feeder cover.
Step 2: Gently pull out the jammed paper from your printer.
Step 3: Close your printer’s document feeder cover.
Step 4: Press “Ok” on your printer’s control panel.
This action will cause your printer to resume printing.
3. Properly Reload the Original Document – HP Printer Warning Lights on HP Smart Tank Printers
Note: You don’t have to do this if a paper jam was the cause of the problem.
To properly reload the original document into your printer’s document feeder, do the following steps:
Step 1: Remove the original document from your printer’s document feeder.
Step 2: Examine and confirm that the original document is not damaged in any way. Ensure that it is not torn, wrinkled, or severely bent. If the document is damaged, then the issue is bound to reoccur.
Step 3: Reinsert the document into your printer’s document feeder.
Try to print again.
If the issue persists, then you need to contact HP Customer Support for further assistance.
A or “Racecourse Animation” is Displayed – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that your printer is busy aligning the installed printheads. To resolve this issue, do the following steps:
Step 1: Wait for your printer to complete printing the alignment page.
Step 2: Put the alignment page on your printer’s scanner glass with the print side facing the glass.
Step 3: Scan the alignment page by pressing your printer’s “Copy” button.
Step 4: Allow your printer to complete scanning the alignment page.
The alignment of the printhead is now complete.
You can read this article: HP Printer Alignment Failed [Reasons & Solutions] if the printhead alignment failed to learn how to solve such a problem.
Turned-on Cancel and Resume Lights, and Blinking Attention Light and Document Icon – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that your printer is out of paper and needs to be reloaded.
To fix this issue, reload the paper into your printer’s input tray. After doing that, press your printer’s “Resume” button. This action will cause your printer to resume printing.
If reloading paper into your printer doesn’t resolve the issue, then you need to service your HP printer.
You can either contact HP Customer Support to fix a repair date for the printer if your device is still under warranty: The repair is free for such printers. Furthermore, you will get a free replacement if the printer cannot be repaired.
You can still contact HP if your printer is no longer under warranty, but you will pay for the repair. However, contacting a local and reliable technician will be ideal.
Blinking Resume and Attention, and One or Several Ink Icons are Blinking – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that the ink in the indicated ink tank is low. To resolve this issue, you need to refill the low ink tank.
Follow the steps below to refill the low ink tank:
Step 1: Check the blinking ink icon and determine what tank it is for.
Step 2: Refill the indicated ink tank.
Ensure that you don’t overfill the tank.
Check if the issue is resolved.
If the issue is not resolved, you need to service your printer.
Blinking Attention Light, E7 is Displayed, and One or Several Ink Icons are Blinking – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that the ink in the indicated ink tank is low. To resolve this issue, you need to refill the low ink tank.
Follow the steps below to refill the low ink tank:
Step 1: Check the blinking ink icon and determine what tank it is for.
Step 2: Refill the indicated ink tank.
Ensure that you don’t overfill the tank.
Check if the issue is resolved.
If the issue is not resolved, you need to service your printer.
Turned-on Resume Light and One or Several Ink Icons are Turned-on – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that the ink in the indicated ink tank is low. To resolve this issue, you need to refill the low ink tank.
Follow the steps below to refill the low ink tank:
Step 1: Check the blinking ink icon and determine what tank it is for.
Step 2: Refill the indicated ink tank.
Ensure that you don’t overfill the tank.
Check if the issue is resolved.
If the issue is not resolved, you need to service your printer.
Solid White Status Light – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that your printer is idle, and it doesn’t have any wireless network connection.
You don’t have to do anything except you want to connect your printer to your wireless network. In that case, you need to follow the instructions on your printer’s user manual that guides you on how to establish this wireless network connection.
Pulsing White Starts from the Center and then Moves to the Edges of the Status Light – HP Printer Warning Lights on HP Smart Tank Printers
This means that your printer is busy printing or copying a document or photo. This is a normal condition; therefore, you don’t have to do anything except wait for your printer complete the job.
White at the Middle of the Status Light – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that your printer is busy processing either a fax or scan job. This is a normal condition; therefore, you don’t have to do anything except wait for your printer complete the job.
Solid Amber Status Light – HP Printer Warning Lights on HP Smart Tank Printers
This shows that your printer has encountered a warning or error state that has prevented the printer from functioning normally. When this status light pattern is displayed, your printer won’t be able to print or carry out other types of jobs.
To fix this problem, check your printer’s display to find out the troubleshooting information. You can also find this troubleshooting information via the HP Smart app.
Quick Blinking Amber Status Light – HP Printer Warning Lights on HP Smart Tank Printers
This shows that a serious error has occurred on your printer.
To fix this problem, check your printer’s display to find out the troubleshooting information. You can also find this troubleshooting information via the HP Smart app.
Solid Blue Status Light – HP Printer Warning Lights on HP Smart Tank Printers
When you see this, it means that your printer is idle, and it doesn’t have any wireless network connection.
You don’t have to do anything except you want to connect your printer to your wireless network. In that case, you need to follow the instructions on your printer’s user manual that guides you on how to establish this wireless network connection.
Blue at the Middle of the Status Light – HP Printer Warning Lights on HP Smart Tank Printers
When you see this, it means that your printer has entered sleep mode and has an active wireless network connection.
You don’t have to do anything except you want to use the printer. in this case, you can wake your printer by pressing the power button or by sending a print job to your computer.
Pulsing Blue Status Light – HP Printer Warning Lights on HP Smart Tank Printers
When you see this, it means that your printer is trying to establish a wireless network connection.
This is a normal printer operation that doesn’t require you to do anything.
Status Light Pulses Blue Before Becoming Solid Amber – HP Printer Warning Lights on HP Smart Tank Printers
When you see this, it means that your printer cannot establish a wireless network connection.
To resolve this issue, you need to try to establish the connection again. Ensure that all the devices to be connected are functioning as they should.
Green at the Middle of the Status Light – HP Printer Warning Lights on HP Smart Tank Printers
This status light pattern is an indication that a firmware update is in progress.
This is a normal printer operation that doesn’t require you to do anything. Wait for the printer to complete the firmware update.
Caution: Don’t turn off your printer or disconnect your printer from the power source. Doing this might damage your printer.
Green at the Middle of the Status Light that Fades out – HP Printer Warning Lights on HP Smart Tank Printers
This status light pattern is an indication that your printer is doing any of the following:
i. In initializing.
ii. Awaiting confirmation.
iii. Carrying out an automatic cleaning routine.
iv. Downloading and/or installing an update.
v. Cooling down.
You don’t have to do anything in any of the cases above. Wait for the printer to complete the current process.
Note: Sometimes when your printer cools down, your printer might pause the print job. You don’t need to worry as the printing will resume some minutes later when the cooling down process is complete.
Pulsing Purple Status Light – HP Printer Warning Lights on HP Smart Tank Printers
This happens when your printer has entered Wi-Fi Setup mode.
This is a normal connection mode; therefore, you don’t need to do anything. Your printer can be in this mode for 2 hours especially if you turned it on for the first time.
Solid Blue turns to Solid Amber Status Light – HP Printer Warning Lights on HP Smart Tank Printers
This happens when a WPS (Wi-Fi Protected Setup) error has occurred. You need to clear the error by resetting your printer.
If the error persists after resetting your printer, then you need to contact HP Customer Support for further assistance.
E 1 or E2 is Displayed – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that the paper loaded into your printer’s input tray is not the same as that selected in the print settings.
To resolve this issue, do the following tasks:
1. Cancel the Print Job – HP Printer Warning Lights on HP Smart Tank Printers
To cancel the print job on your printer, press the “Cancel” button on the control panel of your printer.
After canceling the print job, do the next task.
2. Change the Paper Settings – HP Printer Warning Lights on HP Smart Tank Printers
To change the paper setting to match the loaded paper, follow the instructions below that apply to your computer’s operating system.
How to Change Paper Settings on Windows
To change the paper settings to match the loaded paper’s size on Windows, we recommend that you read this article: HP Printer Error Paper Mismatch [How to Fix] and follow the instructions we shared.
How to Change Paper Settings on Mac
To change the paper size setting on Mac to make it match the size of the loaded paper, follow the steps below:
Note: Some HP printers are designed with an option that allows you to overlook the error and resume printing. If you select that option, your printout margins are likely to be unproportioned to the paper’s edges.
Step 1: Click on “File” after opening the program you are printing from.
Step 2: Click on “Print.”
Step 3: If you see this button displayed: “Show Details,” click on it to display all the available options.
When you click the button, it becomes “Hide Details.”
Step 4: Choose your HP printer from the drop-down list for “Printer.”
Step 5: Click on “Paper Size.”
Step 6: Choose the paper size that matches the loaded paper size. You should also choose the paper type.
If you can’t find the exact size, select one that is almost the same size as the loaded paper.
Step 7: Click on “OK.”
Note: Some programs might not show the “Paper Size” setting when the options under “Print” are displayed. In such a case, click on “File,” before clicking on “Page Setup.”
After changing the paper stings, do the next task.
3. Try to Print Again – HP Printer Warning Lights on HP Smart Tank Printers
Execute the print command again and check if the error is resolved.
If the error is resolved, then you can stop troubleshooting.
However, if the error persists, you need to service your printer.
E3 is Displayed – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that your printer’s printhead carriage is stuck. To fix this problem, do the following steps:
Step 1: Lift your printer’s ink access door.
Step 2: Ensure that the cover of the printhead is firmly closed.
Caution: Don’t open the cover of the printhead.
Step 3: Ensure that no paper or a foreign object is obstructing the carriage from moving. If you find foreign objects or jammed paper, remove them.
Step 4: Close your printer’s ink access door.
Step 5: Press your printer’s “Resume” button.
This action will cause your printer to resume printing the job.
We recommend that you read this article: HP Printer Warning [Detailed Guide] to learn about other HP printer warnings that you might encounter when using your HP printer.
E4 is Displayed – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication of a paper jam. To fix this problem, do the following solutions in the given order.
1. Clear Paper Jam from HP Smart Tank Printers – HP Printer Warning Lights on HP Smart Tank Printers
Paper can get jammed in different areas of your printer. Therefore, we will guide you on how to clear the paper jam from these different areas. If an area does not have a paper jam or the issue is not resolved after clearing the jam in an area, you can check the next area.
How to Clear Paper Jam from the Input Tray Area of HP Smart Tank Printers
To clear the paper jam from your printer’s input tray area, do the following steps:
Step 1: Take out paper from your printer’s input tray.
Step 2: Remove your printer’s input tray.
Step 3: Remove your printer’s output tray.
Step 4: Pull out the duplexer plate from the open gap the trays were taken from.
Step 5: Pull out the jammed paper from your printer.
Step 6: Reinsert your printer’s duplexer plate into your printer.
Step 7: Reinsert your printer’s output tray.
Step 8: Reinsert your printer’s input tray.
Step 9: Press your printer’s “Resume” button to resume printing.
Check if the error is resolved.
If the error is resolved, stop troubleshooting.
If the error persists, check the next area for paper jams.
How to Clear Paper Jam from the Inside Area of HP Smart Tank Printers
To clear the paper jam from your printer’s inside area, do the following steps:
Step 1: Lift your printer’s ink access door.
Step 2: Pull out the jammed paper from your printer.
Step 3: Close your printer’s ink access door.
Step 4: Press your printer’s “Resume” button to resume printing.
Check if the error is resolved.
If the error is resolved, stop troubleshooting.
If the error persists, check the next area for paper jams.
How to Clear Paper Jam from the Rear Area of HP Smart Tank Printers
To clear the paper jam from your printer’s rear area, do the following steps:
Step 1: Open your printer’s rear door.
Step 2: Pull out the jammed paper from your printer.
Step 3: Close your printer’s rear door.
Step 4: Press your printer’s “Resume” button to resume printing.
Check if the error is resolved.
If the error is resolved, stop troubleshooting.
If the error persists, check the next area for paper jams.
How to Clear Paper Jam from the Automatic Document Feeder of HP Smart Tank Printers
Note: Not all HP Smart Tank printers have a document feeder.
To clear paper jam from your printer’s automatic document feeder, follow the steps we shared under the “Clear Paper Jam from Document Feeder of HP Smart Tank Printers” subsection of this article.
Check if the error is resolved.
If the error is resolved, stop troubleshooting.
If the error persists, do the next solution.
2. Clean Paper Feed Rollers of HP Smart Tank Printers via an Automated Tool – HP Printer Warning Lights on HP Smart Tank Printers
To clean your printer’s paper feed rollers via an automated tool, do the following steps:
Step 1: Press the power button to turn off your printer.
Step 2: Take out the loaded paper in your printer’s input tray.
Step 3: Press down your printer’s power button.
Step 4: Press your printer’s “Color Copy” button three times.
Step 5: Press your printer’s “Black Copy” button seven times.
Step 6: Release your printer’s power button.
This action will cause your printer to turn on, and then clean the paper feed rollers.
Step 7: Wait for your printer to become idle and silent before you proceed.
Check if the error is resolved.
If the error is resolved, stop troubleshooting.
If the error persists, do the next solution.
3. Manually Clean Paper Rollers Inside the Input Tray Area of HP Smart Tank Printers – HP Printer Warning Lights on HP Smart Tank Printers
To manually clean the paper rollers inside your printer’s input tray area, do the following steps:
Step 1: Get these items:
i. A cotton swab or fluff-free fabric.
ii. Distilled, bottled, or filtered water. (Don’t use tap water as it might contain impurities that can damage your printer.
Step 2: Press the power button to turn off your printer.
Step 3: Remove the power cable from the wall outlet or connected power source.
Step 4: If the USB cable is connected to your printer, remove it.
Step 5: Pull out your printer’s input tray.
Step 6: Pull out your printer’s output tray.
Step 7: Check the open gap where the trays were taken from and locate the paper pick rollers.
Step 8: Get a long cotton swab and dampen it using distilled water.
Step 9: Squeeze excess water from the swab.
Step 10: Press the cotton swab to rest on the rollers.
Step 11: Use your fingers to rotate the rollers in an upward motion. Apply some pressure to ensure the removal of dirt buildup and dust.
Step 12: Reinsert your printer’s output tray shield into your printer.
Step 13: Reinsert your printer’s input tray shield into your printer.
Step 14: Wait for about 10 to 15 minutes for the pickup rollers to get dry.
Step 15: Plug the printer’s power cable into your HP printer.
Step 16: If necessary, plug the USB cord into your HP printer.
Step 17: Turn on your HP printer.
Check if the error is resolved.
If the error is resolved, stop troubleshooting.
If the error persists, do the next solution.
4. Reset HP Smart Tank Printers – HP Printer Warning Lights on HP Smart Tank Printers
To reset your printer, do the following steps:
Step 1: Turn on your printer if it is not turned on.
Step 2: Remove the power cable from your printer.
Step 3: Disconnect the power cable from the connected power source.
Step 4: Wait for 60 seconds.
Step 5: Connect the power cable to an electrical wall outlet.
Note: HP recommends that you plug your printer directly into an outlet.
Step 6: Connect the power cable to your printer.
Step 7: Turn on your printer.
This action will complete the printer reset.
You can read this article: How to Reset HP Printer [Detailed Guide] to learn about other resets that you can perform on your HP printer.
Check if the error is resolved.
If the error is resolved, stop troubleshooting.
If the error persists, then you need to service your HP printer.
E5 is Displayed – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that there is an issue with your printer’s scanner that has prevented it from functioning normally.
To fix this problem, restart your printer and then try scanning the document again.
If the issue is resolved, stop troubleshooting.
If the issue is unresolved, then you need to carry out further detailed connection troubleshooting. To do this, follow the instructions below that apply to your computer’s operating system.
Scanner Connection Issues Troubleshooting on Widows – HP Printer Warning Lights on HP Smart Tank Printers
Do the following to troubleshoot the scanner connection issue that your printer might have encountered when connected to a Windows computer.
1. Troubleshoot the Scanner Connection Issue via HP Print and Scan Doctor on Windows
To troubleshoot and fix the scanner connection issue via HP Print and Scan Doctor on Windows, do the following steps:
Step 1: Ensure that there is paper in your printer’s main input tray.
Step 2: Turn on your printer.
Step 3: Download the HP Print and Scan Doctor from the Microsoft Store.
Step 4: Follow the on-screen prompts to install the HP Print and Scan Doctor.
Step 5: Once the installation is complete, open the HP Print and Scan Doctor.
Step 6: Click “Start” on the tool’s welcome screen to choose your HP printer and also run a diagnostic.
Step 7: If you can’t find your printer, click on “My Product is not listed.” After that, follow the on-screen instructions to troubleshoot your printer’s scanner connection.
Check if the issue is resolved.
If the issue is resolved, stop troubleshooting.
If the issue persists, do the next solution.
2. Uninstall the HP Print Driver and then Use the HP Smart on Windows
To uninstall the HP print driver, and then use the HP Smart on Windows, do the following steps:
Step 1: If any USB cable is connected to your printer, remove them.
Step 2: Run a search on Windows for “Add or Remove Programs.”
Step 3: Open “Add or Remove Programs” from the search result.
Step 4: Check the programs list for the name of your HP printer.
- If your printer is listed, click on the name before clicking on “Uninstall.”
- If your printer isn’t listed, run a search on Windows and then open “Printers & Scanners.” After that, click on your printer’s name, and then click on “Remove device.”
Step 5: If this message is displayed: “User Account Control” click on Yes.
Step 6: Follow the on-screen instructions to remove the software completely.
Step 7: Restart your computer.
Step 8: Once the restart is complete and your printer is fully booted, download and then install the HP Smart.
Check if the issue is resolved.
If the issue is resolved, stop troubleshooting.
If the issue persists, do the next solution.
3. Check the Windows Image Acquisition Settings
To check the Windows Image Acquisition settings, click on this link: Confirm that the Windows Image Acquisition (WIA) is enabled – HP Printer Won’t Scan to Computer and follow the instructions we shared.
After confirming that the Windows Image Acquisition settings are okay, check if the issue is resolved.
If the issue is resolved, stop troubleshooting.
If the issue persists, do the next solution.
4. Troubleshoot your Printer’s Connection
Check the following to troubleshoot your printer’s wireless connection:
1. If the network connection is poor, move your HP printer and the device used to send the print job closer to your wireless router. After doing that, check the signal quality if it has improved. You can confirm if the signal quality has improved by visiting a website on your mobile device or computer that is connected to the wireless network. Check the speed of the connection and if it is functioning properly. If the speed is intermittent or slow, restart your router by removing its power cable, and then wait for about 15 seconds before your plug the power cable into your printer.
2. If the printer is in sleep mode or off, press the button labeled “Start Copy/Resume” on the control panel. This action will wake your printer and send it into a ready state. Note that there are times when the status of your printer might be displayed as “Offline” even when it is ready.
3. Reconnect your HP printer to your wireless network by doing the following:
i. Open the menu for “Wireless Settings,” “Network,” or “Setup” on your printer’s control panel.
ii. Choose “Wireless Setup Wizard.”
iii. Do the on-screen instructions to choose the name of your network before entering the network password.
3. Restart all your devices: Restart your HP printer, PC or mobile device, and router to get rid of the error conditions encountered.
4. Print out a Wireless Network Test Report and then evaluate the report to discover the issues that your Wi-Fi connection might be facing.
To print the Wireless Network Test Report, do the following:
- Press down your printer’s “Information” button on the control panel for five seconds.
This action will enable the support mode and also light up all the control panel buttons.
- Press your printer’s “Information” and “Resume” buttons together.
5. Enable Bluetooth on your printer and mobile device to enable the HP Smart app to detect your printer and establish the connection.
6. Confirm with the manufacturer of your router to confirm that you are not experiencing wireless isolation.
After doing the above troubleshooting, check if the issue is resolved.
If the issue is resolved, stop troubleshooting.
If the issue persists, then you need to service your HP printer.
Scanner Connection Issues Troubleshooting on Mac – HP Printer Warning Lights on HP Smart Tank Printers
Do the following to troubleshoot the scanner connection issue that your printer might have encountered when connected to a Mac computer.
1. Reset your Mac’s Print System
To reset your Mac’s print system, do the following steps:
Caution: Performing this action will remove all the installed printers on your Mac. Therefore, you have to re-add all the printers back to the queue.
Step 1: Click on the “Apple” logo/menu.
Step 2: Click on “System Preferences.”
Step 3: Click on “Print and Scan” or “Printers & Scanners.”
Step 4: Right-click anywhere in the printers list.
Step 5: Click on “Reset printing system.”
Step 6: Click on “Reset.”
Step 7: Enter your Mac’s administration name as well as the password.
Step 8: Click on “OK.”
This action will complete the print system reset.
Step 9: Click on the “Plus Sign”.
Step 10. Follow the on-screen steps to re-add or select your HP printer.
After re-adding your printer, check if the issue is resolved.
If the issue is resolved, stop troubleshooting.
If the issue persists, do the next solution.
2. Uninstall the HP Print Driver and then Use the HP Smart on Mac
To uninstall the HP print driver, and then use the HP Smart on Mac, do the following steps:
Step 1: Go to this site to download and then install the HP Easy Start.
Step 2: Open the HP Easy Start tool.
Step 3: Click the drop-down menu.
Step 4: Click on “Uninstall HP Software.”
Step 5: Follow the on-screen steps to uninstall all installed HP software.
Step 6: Go to this site to download and then install the HP Smart.
Check if the issue is resolved.
If the issue is resolved, stop troubleshooting.
If the issue persists, do the next solution.
3. Troubleshoot your Printer’s Connection
To troubleshoot your printer’s connection, follow the instructions we shared under the “Troubleshoot your Printer’s Connection” section.
Check if the issue is resolved.
If the issue is resolved, stop troubleshooting.
If the issue persists, do the next solution.
E6 is Displayed – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that your printer has entered into an error state. To fix this error state, reset your printer.
To reset your printer, follow the steps we shared under the “Reset HP Smart Tank Printers” section of this article.
After resetting your printer, check if the issue is resolved.
If the issue is resolved, stop troubleshooting.
If the issue persists, contact HP Customer Support for further assistance.
E7 is Displayed and One or Several Ink Icons are Blinking – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that the ink in one or more of the ink tanks is depleted. Do the following to resolve the issue:
1. Check the icon or icons that are blinking.
2. Refill the ink tank or tanks represented by the blinking ink icon or icons.
E8 is Displayed – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that your printer has encountered a fatal error.
To resolve this error, do the following steps:
Step 1: Turn off your printer.
Step 2: Turn on your printer.
Step 3: Print a document.
Check if the error is resolved.
If the issue is resolved, stop troubleshooting.
If the issue persists, contact HP Customer Support for further assistance.
E9 is Displayed – HP Printer Warning Lights on HP Smart Tank Printers
This is an indication that your printer has encountered a firmware update error.
To resolve this error, do the following steps:
Step 1: Turn off your printer.
Step 2: Turn on your printer.
Step 3: Print a document.
Check if the error is resolved.
If the issue is resolved, stop troubleshooting.
If the issue persists, contact HP Customer Support for further assistance.
