HP Printer Warning Lights on HP Ink Tank 410, 310 Printers [How to Fix]

In this article, we will discuss the meaning of HP printer warning lights on HP Ink Tank 410, and 310 printers and how to clear the warning lights.

Note: The guide below is for HP Ink Tank 319, 318, 316, 315, 311, 310, Wireless 419, 418, 16, 415, 412, 411, and 410 printers.

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Table of Contents

Blinking Wireless Light, and Turned-on Wireless and Wireless Attention Icons – HP Printer Warning Lights on HP Ink Tank 410, 310 Printers

When you see this light pattern, it is an indication your printer’s wireless connection is turned on; however, your printer is unable to locate a wireless network signal.

To fix this issue, do the following solutions:

1. Allow Your Printer to Connect to the Wireless Network

Sometimes, your HP printer might need some minutes for it to connect to your wireless network (access point or router). Therefore, when the wireless light is blinking, you need to be patient while the connection is established. After waiting for some minutes, you can check the status of the wireless light.

If you discover that your printer’s wireless light is turned on and solid, then it means that the connection is established. Therefore, you don’t need to do any other troubleshooting.

If you check and the light continues to blink, do the next task.

2. Check if the Wireless Network has Issues

Check the following as they might be the reason why your HP printer is not connecting:

i. The wireless network is inactive, or the signal strength is low.  

To confirm that the network is active, check if your access point or router is turned on. Also, check the signal strength and confirm that it is strong.

You can move your printer closer to your router or access point to increase the signal strength. It is recommended that your printer and your router should not be farther away than 3 feet to 5 feet (1.0 to 1.5 meters).

ii. Your printer is in standby or sleep mode.

You need to check your printer and wake it from sleep mode if it is not in ready mode. We recommend that you read this article: HP Printer Sleep Mode [How To, Issues & Solutions] to learn more about HP printer sleep mode. 

iii. Your computer firewall is preventing your printer from connecting to your computer and network.

In this case, you need to temporarily disable your firewall, and then check if the connection is established and the wireless light has stopped blinking.

If the light becomes solid, then the firewall is responsible for the warning light. Therefore, you have to use the printer without enabling the firewall. However, make sure that you enable it when you are done with your printer.

If your printer’s wireless light continues to blink after disabling the firewall, then the firewall is not responsible for the blinking light. Therefore, you need to enable the firewall immediately.

iv. The signal of your wireless network is being interfered with by a device that is emitting radio signals (for example a cordless telephone or microwave).

If you have such devices close to your printer or router, you need to move them away.

v. A VPN (Virtual Private Network) is preventing your printer from your wireless network and computer.

After correcting each item listed above, check if the wireless light has stopped blinking.

If the wireless light becomes steady, then you don’t need to do any other troubleshooting.

However, if the light continues to blink, do the next task.

3. Connect your HP Printer to the Wireless Network

At this point, you need to connect your HP printer to your wireless network. Consult your printer manual to learn the process of doing this. 

HP Smart Tank 7001 Wireless All-in-One Cartridge-free Ink Tank Printer, up to 2 years of ink included, mobile print, scan, copy (28B49A)

Blinking Wireless Light and Wireless Attention Icon, and Turned-on Wireless Icon – HP Printer Warning Lights on HP Ink Tank 410, 310 Printers

This is an indication that your printer is unable to establish a connection to your wireless network.

To resolve this issue, repeat the solutions we shared under the Blinking Wireless Light, and Turned-on Wireless and Wireless Attention Iconssection of this article.

Blinking “Error A” – HP Printer Warning Lights on HP Ink Tank 410, 310 Printers

In this situation, an “A” starts to blink on your printer while the printer itself is silent. This occurs when your printer just completed the printing of an alignment page and is in waiting mode for you to scan the alignment page thereby completing the alignment process.

To resolve this issue, do the following steps:

Step 1: Lift your printer’s scanner lid.

Step 2: Put the alignment page you printed on your printer’s scanner glass with the page’s print side facing down.

Step 3: Ensure that you position the alignment page by following the guides that surround the scanner glass.

Step 4: Close your printer’s scanner lid.

Step 5: Press your printer’s “Start Copy Color” button.

This action will scan the alignment page and complete the alignment process.

Blinking “Error P” – HP Printer Warning Lights on HP Ink Tank 410, 310 Printers

In this situation, a “P” starts to blink on your printer while the printer itself is silent. This occurs after you finish installing printheads into your printer and the ink system priming process needs to be started or was interrupted.

To resolve this issue, do the following tasks:

1. Ensure that you have sufficient Ink in your Printer’s Ink Tanks

Check your printer’s ink tanks and confirm that the ink levels are within the minimum and maximum fill lines.

If the ink is not sufficient, then you have to top up the ink in your printer.

After ensuring that you have sufficient ink in your printer’s ink tanks, do the next task.

2. Ensure that the printheads are Correctly Installed

To ensure that the printheads are correctly installed, do the following steps:

Note: You can skip this task if the printheads are already installed.

Caution: Don’t open the blue latch of your printer’s carriage after you install printheads into your printer. This latch should only be opened when new printheads are being installed or the printer is being moved to a long distance.

Step 1: Turn on your printer if it is not turned on.

Step 2: Open your printer’s exterior door.

Step 3: Open your printer’s printhead access door.

This action will cause the printhead carriage to move to the middle of your printer.

Step 4: Insert the printheads into the appropriate slot.

  • The right slot is for the black printhead.
  • The left slot is for the tri-color printhead.

Step 5: Close the blue latch of the carriage by pushing it down so that it snaps into position.

Do the next task.

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3. Load Paper into HP Ink Tank 410, 310 Printers

To load paper into your printer, do the following steps:

Step 1: Raise your printer’s input tray.

Step 2: Move the paper width guide to the extreme left.

Step 3: Place plain paper into your printer’s input tray.

Step 4: Slide the paper stack down into the tray.

Step 5: Move the paper width guide to rest against the paper stack.

Step 6: Pull out your printer’s output tray.

Step 7: Raise the output tray extender.

Do the next task.

4. Confirm that your printer can Begin the Printing Process

To confirm that your printer can begin the printing process, do the following steps:

Step 1: Press down your printer’s “Resume” button for 3 seconds.

This action will begin the ink system priming process and also print an alignment page.

Note: If you see a small smear or blot at the lowest part of the alignment page, you don’t have to be concerned about this. This smear or blot is normal and common during the initial setup of your printer.

Step 2: Lift your printer’s scanner lid.

Step 3: Put the alignment page you printed on your printer’s scanner glass with the page’s print side facing down.

Step 4: Ensure that you position the alignment page by following the guides that surround the scanner glass.

Step 5: Close your printer’s scanner lid.

Step 6: Press your printer’s “Start Copy Color” button.

This action will scan the alignment page and complete the alignment process.

Once the alignment is complete, the displayed “A” on the control panel during the alignment process will turn to “0.”

All Control Panel Lights are Turned-off, and the Printer is not Responding – HP Printer Warning Lights on HP Ink Tank 410, and 310 Printers

This is an indication that your printer is off and the power supply has encountered a problem.

To resolve this problem, do the solutions below:

1. Turn your HP Printer on

Locate your printer’s power button and then press it to turn on your printer.

If your printer fails to turn on, do the solution below.

2. Confirm that your HP Printer is properly plugged in

Check the power cord and confirm that it is properly plugged into your printer. If it is, then you need to check and ensure that the power cord is connected to the wall outlet.

Once you are certain that the power cord is properly connected to your printer and the outlet, press the power button to turn on your printer.

If the printer fails to respond, do the solution below.

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3. Connect the Printer to an Electrical Wall Outlet

If your HP printer is plugged into a power strip, extension cable, or surge protector, you need to unplug it and then plug it directly into an electrical wall outlet.

After doing that, turn on your HP printer.

If your printer fails to respond, do the solution below.

4. Confirm that the Outlet is Working

To confirm that the outlet is working, do the following steps:

Step 1: Unplug your HP printer’s power cable from the outlet.

Step 2: Plug any other device into the wall outlet.

If the device turns on, then it means that the outlet is working.

If the device doesn’t turn on, then it means that the outlet isn’t working.

If the outlet isn’t working, plug your HP printer into another working outlet.

On the other hand, if the outlet is working, but your HP printer fails to turn on, do the solution below.

5. Use another Power Cord from Another printer

Get another power cord that is compatible with your HP printer and then plug it into your printer and into the electrical outlet and then check if the power issue is resolved.

If your HP printer turns on, then the initial power cord might be faulty. In that case, you need to replace the cord.

However, if your HP printer fails to turn on, do the solution below.

6. Service your HP Printer

To service your HP printer, contact HP Customer Support to fix a repair date for your HP printer. Folks in the Asia Pacific will be directed to contact the nearest service center to them.

If your printer is still under warranty, the repair will be free. Click here to confirm the warranty status of your HP printer.  

Blinking Printhead Alert Light, Error icon, and One or Both Printhead Icons – HP Printer Warning Lights on HP Ink Tank 410, 310 Printers

When the alert light, error icon, and one or both printhead icons are blinking, it means that one or both of the printheads require attention or are incompatible, damaged, missing, incorrect, or faulty.

To resolve this printhead error, do the following tasks:

1. Determine the Printhead Responsible for the Error

To determine the printhead responsible for the error, check the control panel.

  • If you see the indicator above the Tri-color icon, then the tri-color cartridge is responsible for the error.
  • If you see the indicator above the black icon, then the black cartridge is responsible for the error.
  • If you see the indicator above both cartridge icons, then both cartridges are responsible for the error.

Do the next task.

2. Remove, Examine, and then Reseat the Printheads

To remove, examine and then reseat the printheads, do the following solutions:

Step 1: Close your printer’s output tray extender.

Step 2: Rotate your printer’s output tray to the left to keep it within your printer.

Step 3: Open your printer’s exterior door.

Step 4: Open your printer’s printhead access door.

Step 5: If you cannot see the carriage, press down your printer’s “Black Color Copy” button for 3 seconds.

This action will cause the carriage to move to the middle area of your printer.

Step 6: Open the blue latch of the carriage by pushing it down gently.

Step 7: Lightly press the printhead down to free it from its slot.

Step 8: Pull out the printhead from its slot.

Step 9: Ensure that the plugs on the printhead are removed. If they are not removed, remove them.

Step 10: Ensure that the tape on the contacts on the printhead is removed. If they are not removed, remove them.

Caution: Ensure that you don’t touch the ink nozzles or copper contacts. Do not change the contact’s protective tape. If you touch these parts, it could lead to poor electrical connections, ink failure, and clogs.

Step 11: Slide the affected printhead into the appropriate slot at an upward angle.

Step 12: Gently push the printhead upward and into the slot and ensure it is seated correctly.

  • The left slot is for the tri-color printhead.
  • The right slot is for the black printhead.

Step 13: Close the blue latch of the carriage by pushing it down so that it snaps into position.

Step 14: Close your printer’s printhead access door.

Step 15: Close your printer’s exterior door.

The ink system priming process will continue.

After doing the above steps, check if the error is resolved.

If the error is resolved, stop troubleshooting.

However, if the error is unresolved, do the next task.

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3. Reset HP Ink Tank 410, and 310 Printers

To reset your printer, do the following steps:

Step 1: Turn on your printer if it is not turned on.

Step 2: Remove the power cable from your printer.

Step 3: Disconnect the power cable from the connected power source.

Step 4: Wait for 60 seconds.

Step 5: Connect the power cable to an electrical wall outlet.

Note: HP recommends that you plug your printer directly into an outlet.

Step 6: Connect the power cable to your printer.

Check if the error is resolved.

If the error is resolved, stop troubleshooting.

However, if the error is unresolved, you need to service your printer.

Turned-on Resume Light, Error and Paper Error Icons – HP Printer Warning Lights on HP Ink Tank 410, 310 Printers

When the resume light, error icon, and paper error icon are turned on, it means that your printer is out of paper. Therefore, to fix this issue, you need to load paper into your printer.

To load paper into your printer, follow the steps we shared under the Load Paper into HP Ink Tank 410, 310 Printers section of this article.

Note: Ensure that you choose the right paper type and paper size settings from your computer before you print. This will prevent the occurrence of a paper mismatch error.

Blinking HP ePrint Light – HP Printer Warning Lights on HP Ink Tank 410, 310 Printers

 This happens when your printer’s ePrint function is on, but your printer doesn’t have a Web Services server connection.

To resolve this problem, you need to enable Web Services. To ensure that you don’t have this problem in the future and that your printer has the most recent functionality, you need to set up your printer to receive updates automatically. This is important because HP Web Services require these periodic updates for you to use the service.

How to Enable Web Services

To enable web services, do the following steps:

Step 1: Load your printer’s input tray with plain A4 or letter-size paper.

Step 2: Press the “Information” and “Wireless” buttons on the control panel of your HP printer at once.

This action will cause your printer to print a network configuration page.

Read this article: HP Configuration Page [How To/Issues & Solutions] to find out common HP configuration page issues and how to solve them.

Step 3: Check for your printer’s IP address under the section labeled “General Information.”

The IP address description list in that section is “URL(s) for Embedded Web Server.”

Step 4: Open a new tab or window on your computer’s browser.

Note: You will need an internet connection for the next steps.

Step 5: Click on the address bar of the browser.

Step 6: Type in your printer’s IP address.

Step 7: Press the “Enter” key on your keyboard.

This action will open your printer’s Embedded Web Server (EWS).

Step 6: Check the tab labeled “Home,” and click on “Web Services.”

Step 7: Check under the section listed as “Web Services Setting,” and click on “Setup.”

Step 8: Click on “Continue.”

Step 9: Check the box to accept the terms of use and also check the box to enable the Web Services option.

Step 10: Click on “Next.”

Your HP printer will search for updates. After that, a Web Services information page will be printed automatically.

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Blinking Resume Light and “Error 1” is Displayed – HP Printer Warning Lights on HP Ink Tank 410, 310 Printers

 When you see the resume light blinking and “E1” displayed on your printer’s control panel, it is an indication that the selected paper settings in your computer’s print driver don’t match the loaded paper size and type.

To resolve this problem, follow the steps below:

Step 1: Cancel the current print job by pressing the printer’s “Cancel” button.

Step 2: Load the right paper size in your printer’s input tray.

Alternatively, you can adjust the print settings to match the loaded paper’s size.

If your HP printer is connected to a Windows computer, read this article: HP Printer Error Paper Mismatch [How to Fix] to fix this paper mismatch error.

For Mac Users, follow the instructions in the subsection below.

How to Fix HP Printer Paper Mismatch Error on Mac

To fix the HP printer paper mismatch error on Mac, do the following solutions:

1. Change Paper Size Setting on Mac

To change the paper size setting to make it match the size of the loaded paper, follow the steps below:

Note: Some HP printers are designed with an option that allows you to overlook the error and resume printing. If you select that option, your printout margins are likely to be unproportioned to the paper’s edges.

Step 1: Click on “File” after opening the program you are printing from.

Step 2: Click on “Print.”

Step 3: If you see this button displayed: “Show Details,” click on it to display all the available options.

When you click the button, it becomes “Hide Details.”

Step 4: Choose your HP printer from the drop-down list for “Printer.”

Step 5: Click on “Paper Size.”

Step 6: Choose the paper size that matches the loaded paper size. You should also choose the paper type.

If you can’t find the exact size, select one that is almost the same size as the loaded paper.

Step 7: Click on “OK.”

Note: Some programs might not show the “Paper Size” setting when the options under “Print” are displayed. In such a case, click on “File,” before clicking on “Page Setup.”

After doing the above steps, check if the issue is resolved. 

If the issue remains unresolved, contact HP Customer Support for further assistance.

We recommend that you read this article: HP Printer Warning [Detailed Guide] to learn about other HP printer warnings that you might encounter when using your HP printer.

“Error 2” is Displayed – HP Printer Warning Lights on HP Ink Tank 410, 310 Printers

E2 will be displayed when your printer tries to print either a single-page print job or a multi-page print job and the selected paper length in your computer’s print settings doesn’t match the loaded paper size and type.

Note: In the case whereby your printer tries to print a multi-page print job and the error occurs, the resume light, paper error icon, and error icon will also blink.

To resolve this error, do the following tasks:

1. Cancel the Print Job

To cancel the print job, press your printer’s “Cancel” button.

This action will also clear the E2 error. However, you will need to do the next task as the error will reoccur if you don’t.

Do the next task.

2. Change the Print Settings

To change the print settings, follow the instructions depending on your operating system.

How to Change the Print Settings on Windows

To change the print settings on Windows, click on this link: How to Change the Size Settings of the Paper – HP Printer Error Paper Mismatch and follow the steps we shared under the “How to Change the Size Settings of the Paper” section.

How to Change the Print Settings on Mac

To change the print settings on Mac, follow the steps we shared under the Change Paper Size Setting on Macsection of this article.

Blinking Resume Light and “Error 3” is Displayed – HP Printer Warning Lights on HP Ink Tank 410, 310 Printers

When you see the resume light blinking and “E3” displayed on your printer’s control panel, it is an indication that the carriage is jammed.

To resolve this error, do the following solutions:

1. Check for and Clear Paper Jams in HP Ink Tank 410, and 310 Printers

Check for and clear paper jams from the following areas of your printer. if there is no jam in an area, check the next area.

How to Clear Paper Jam from Input Tray of HP Ink Tank 410, 310 Printers

To clear the paper jam from your printer’s input tray, do the following steps:

Step 1: Remove loaded paper from your printer’s input tray.

Step 2: Clear the jam automatically by pressing your printer’s “Cancel” button.

If the error persists, clear the jam manually by continuing with the steps below.

Step 3: Use both hands to gently pull out the jammed paper from your printer’s input tray.

Step 4: Check for and remove foreign objects or paper pieces from within your printer’s input tray.

This step is important to prevent future jams.

Step 5: Load your printer’s input tray with plain paper.

Step 6: Press your printer’s “Resume” button.

This action will cause your printer to resume printing the current job.

Check if the error is resolved.

If the error is unresolved, check the next area.

How to Clear Paper Jam from Output Tray of HP Ink Tank 410, 310 Printers

To clear the paper jam from your printer’s output tray, do the following steps:

Step 1: Clear the jam automatically by pressing your printer’s “Cancel” button.

If the error persists, clear the jam manually by continuing with the steps below.

Step 2: Use both hands to gently pull out the jammed paper from your printer’s output tray.

Step 3: Check for and remove foreign objects or paper pieces from your printer’s output tray.

This step is important to prevent future jams.

Step 4: Press your printer’s “Resume” button.

This action will cause your printer to resume printing the current job.

Check if the error is resolved.

If the error is unresolved, check the next area.

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How to Clear Paper Jam from Printhead Access Area of HP Ink Tank 410, 310 Printers

To clear the paper jam from your printer’s printhead access area, do the following steps:

Step 1: Clear the jam automatically by pressing your printer’s “Cancel” button.

If the error persists, clear the jam manually by continuing with the steps below.

Step 2: Turn off your printer.

Step 3: Remove the USB cable from your printer if connected.

Step 4: Remove the power cable from your printer.

Warning: Ensure that you remove the printer’s power cable from the outlet before you reach inside your printer to prevent electric shock or injuries.

Step 5: Close your printer’s output tray extender.

Step 6: Push your printer’s output tray into your printer.

Step 7: Open your printer’s exterior door.

Step 8: Open your printer’s printhead access door.

Step 9: Ensure that the latch of the printhead is properly closed.

Step 10: Ensure that nothing is obstructing the carriage’s movement.

Caution: If the latch of the printhead is not closed, don’t press down on the latch.

Step 11: Slide the printhead carriage to the right if it is in the middle area of your printer.

Step 12: Use both hands to gently pull out the jammed paper from inside your printer.

Step 13: Check for and remove foreign objects or paper pieces from your printer’s output tray.

Step 14: Close your printer’s printhead access door.

Step 15: Close your printer’s exterior door.

Step 16: Pull out your printer’s output tray.

Step 17: Lift your printer’s tray extender.

Step 18: Plug the power cable into your printer.

Step 19: If necessary, plug the USB cable into your printer.

Step 20: Turn on your printer.

Print a document.

Check if the error is resolved.

If the error is unresolved, check the next area.

How to Clear Paper Jam from Underneath Area of HP Ink Tank 410, 310 Printers

To clear the paper jam from your printer’s underneath area, do the following steps:

Step 1: Clear the jam automatically by pressing your printer’s “Cancel” button.

If the error persists, clear the jam manually by continuing with the steps below.

Step 2: Turn off your printer.

Step 3: Remove the USB cable from your printer if connected.

Step 4: Remove the power cable from your printer.

 Step 5: Push the input tray downwards into your printer.

Step 6: Close your printer’s output tray extender.

Step 7: Push your printer’s output tray into your printer.

Step 8: Ensure that the plugs on the ink tanks are plugged in and secured.

Step 9: Lift your printer slowly and position it to lie on its back. This will give you access to the printer’s base (underside) area.

When doing the above, hold the scanner lid with one hand so that this printer part doesn’t get damaged.

Caution: Don’t turn the printer to lie on any of its sides. Doing so might lead to ink leakage.

Step 10: Open the cleanout door by pulling the two side tabs.

Step 11: Use both hands to gently pull out the jammed paper from the inside of your printer.

Step 12: Close your printer’s cleanout door.

Step 13: Gently push your printer’s cleanout door forward so that it closes properly.

Step 14: Return your printer to sit in the normal position.

Step 15: Plug the power cable into your printer.

Step 16: If necessary, plug the USB cable into your printer.

Step 17: Turn on your printer.

Print a document.

Check if the error is resolved.

If the error is unresolved, do the next solution.

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2. Ensure that the Carriage is Moving Freely in HP Ink Tank 410, 310 Printers

To ensure that the carriage is moving freely, do the following steps:

Step 1: If your printer is not turned on, press your printer’s power button to turn on your printer.

Step 2: Open your printer’s exterior door.

Step 3: Open your printer’s printhead access door.

Step 4: Remove the power cable from your printer.

Step 5: Remove the power cable from the electrical wall outlet or connected power source.

Warning: Ensure that you remove the printer’s power cable from the outlet before you reach inside your printer to prevent electric shock or injuries.

Step 6: Check the carriage area for foreign objects or paper that might be obstructing the carriage from moving freely.

Caution: In the event that the paper gets torn when you try to pull it out from the rollers, inspect the rollers as well as the wheels for the torn paper pieces. Remove the pieces when you find them. This is important to prevent future jams.

Step 7: Without touching the printhead latch, slide the carriage by placing your hand through the printer’s printhead access door.

  • Slide the carriage to the left if the carriage is on the printer’s right side.
  • Slide the carriage to the right if the carriage is on the printer’s left side.
  • Slide the carriage to the right if the carriage is in the center of your printer.

Step 8: Take out any obstructions or loose paper in the carriage path.

Step 9: Slide the carriage from the left and then to the right to confirm that it is moving freely.

Step 10: Close your printer’s printhead access door.

Step 11: Close your printer’s exterior door.

Step 12: Plug the printer’s power cable into your HP printer.

Step 13: Plug the printer’s power cable into an electrical wall outlet.

Step 14: If necessary, plug the USB cord into your HP printer.

Step 15: Turn on your HP printer.

Print a document.

Check if the error is resolved.

If the error is unresolved, do the next solution.

3. Plug your Printer Straight into a Wall Outlet

Follow the steps below to plug your HP printer directly into a wall outlet:

Step 1: Remove the printer’s power cable from your HP printer.

Step 2: Remove the printer’s power cable from its connected power source (surge protectors, power strips, etc.)

Step 3: Connect the printer’s power cable directly to a wall outlet.

Step 4: Plug the power cable into your HP printer.

Step 5: Turn on your HP printer.

Print a document.

Check if the error is resolved.

If the error is unresolved, do the next solution.

4. Reset your printer

To reset your printer, follow the steps we shared under the Reset HP Ink Tank 410, and 310 Printerssection of this article.

After resetting your printer, print a document.

If the error is resolved, stop troubleshooting.

However, if the error is unresolved, you need to service your HP printer.

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Blinking Resume, Printhead Alert Lights and Paper Error Icon and “Error 4” is Displayed – HP Printer Warning Lights on HP Ink Tank 410, 310 Printers

When you see the resume light, printhead alert light, and paper error icon blinking and “E4” displayed on your printer’s control panel, it is an indication that paper is jammed in your printer.

To resolve this error, do the following solutions:

1. Clear the Jammed Paper

To clear the jammed paper from your printer, follow the instructions we shared under the Check for and Clear Paper Jams in HP Ink Tank 410, and 310 Printerssection of this article.

After clearing the jam, check if the error is resolved.

If the error is resolved, stop troubleshooting.

If the error is unresolved, do the solution below.

2. Ensure that the Carriage is Moving Freely

To ensure that the carriage is moving freely, follow the steps we shared under the Ensure that the Carriage is Moving Freely in HP Ink Tank 410, 310 Printerssection of this article.

After ensuring that the carriage is moving freely, check if the error is resolved.

If the error is resolved, stop troubleshooting.

If the error is unresolved, do the solution below.

3. Clean Ink Smears in HP Ink Tank 410, and 310 Printers

To clean ink smears in your printer, do the following steps:

Step 1: Press down your printer’s power button.

Step 2: Press your printer’s “Cancel” button three times.

Step 3: Press your printer’s “Start Copy Color” button eight times.

Step 4: Release your printer’s power button.

This action will cause your printer to slowly feed one page. This, in turn, will cause it to make noises.

Step 5: Wait for your printer to become silent and idle before you continue.

Print a document.

Check if the error is resolved.

If the error is resolved, stop troubleshooting.

If the error is unresolved, do the solution below.

4. Manually Clean Paper Rollers Inside the Input Tray Area of HP Ink Tank 410, 310 Printers

To manually clean the paper rollers inside your printer’s input tray area, do the following steps:

Step 1: Turn off your printer by pressing its power button.

Step 2: If the USB cable is connected to your printer, remove it.

Step 3: Remove the power cable from the wall outlet or connected power source.

Warning: Ensure that you remove the printer’s power cable from the outlet before you reach inside your printer to prevent electric shock or injuries.

Step 4: Raise your printer’s input tray.

Step 5: Lift and then hold your printer’s input tray shield.

Caution: Don’t remove the tray shield during this cleaning process as the shield prevents debris and other foreign materials from entering the printer’s paper path. This protection prevents the occurrence of paper jams.

Step 6: Locate the paper pick rollers.

Step 7: Get a long cotton swab and dampen it using distilled water.

Step 8: Squeeze excess water from the swab.

Step 9: Press the cotton swab to rest on the rollers.

Step 10: Use your fingers to rotate the rollers in an upward motion. Apply some pressure to ensure the removal of dirt buildup and dust.

Step 11: Return the printer’s input tray shield to its original position.

Step 12: Wait for about 10 minutes for the pickup rollers to get dry.

Step 13: Plug the printer’s power cable into your HP printer.

Step 14: If necessary, plug the USB cord into your HP printer.

Step 15: Turn on your HP printer.

Print a document.

Check if the error is resolved.

If the error is resolved, stop troubleshooting.

If the error is unresolved, do the solution below.

HP Smart -Tank Plus 551 Wireless All-in-One Ink -Tank Printer, up to 2 Years of Ink in Bottles, Mobile Remote Print, Scan, Copy, White, Works with Alexa (6HF11A)

5. Reset your printer

To reset your printer, follow the steps we shared under the Reset HP Ink Tank 410, and 310 Printerssection of this article.

After resetting your printer, print a document.

If the error is resolved, stop troubleshooting.

However, if the error is unresolved, you need to service your HP printer.

All Control Panel Lights are Blinking and “Error 5” is Displayed – HP Printer Warning Lights on HP Ink Tank 410, 310 Printers

When you see all the control panel lights blinking, and “E5” displayed on your printer’s control panel, it is an indication that a scanning error has occurred.

When this happens, your printer can still print but won’t scan. 

To fix this error, do the following steps:

Step 1: Turn off your printer.

Step 2: Wait for 15 seconds.

Step 3: Turn on your printer.

Step 4: Check if the lights are back to normal and the error message is no longer displayed.

If the lights are no longer blinking and the message is no longer displayed, try to scan the document or photo again.

If it fails to scan, then you need to contact HP Customer Support for further assistance.

All Control Panel Lights are Blinking and “Error 6” is Displayed – HP Printer Warning Lights on HP Ink Tank 410, 310 Printers

When you see all the control panel lights blinking, and “E6” displayed on your printer’s control panel, it is an indication that your printer has entered an error state.

To fix this error, do the following solutions:

1. Reset your printer

To reset your printer, follow the steps we shared under the Reset HP Ink Tank 410, and 310 Printerssection of this article.

After resetting your printer, print a document.

If the error is resolved, stop troubleshooting.

However, if the error is unresolved, do the solution below.

2. Plug your Printer Straight into a Wall Outlet

To plug your HP printer directly into a wall outlet, follow the steps we shared above under the Plug your Printer Straight into a Wall Outletsection.

After doing the above, check if the error is resolved.

Check if the error is resolved.

If the error is unresolved, use another outlet.

If the error persists after using another outlet, then you need to service your printer.

“Error 7” is Displayed – HP Printer Warning Lights on HP Ink Tank 410, 310 Printers

This E7 error happens when your printer cannot prime the system and the maximum prime attempt number has been reached. To get help fixing this error, contact HP Customer Support.

“Error 9” is displayed and the Ink System Maintenance Page Prints – HP Printer Warning Lights on HP Ink Tank 410, 310 Printers

The E9 error happens when your printer requires ink system maintenance. As a result, an ink system maintenance page will be printed with instructions on how to resolve the error.

To resolve the error, you need to open and then close your printer’s printhead access door.

According to HP, your printer’s printhead access door should be opened and closed a minimum of 3 times and a maximum of 4 times. This repeated process will ensure that ink buildup is properly removed, and the best print quality is maintained.