Is your Brother Printer asking to replace toner and you don’t know how to go about it? We advise you to read this article carefully to solve this issue.
How to Fix Brother Printer “Replace Toner” Message
The Brother Printer “replace toner” error message appears when your toner cartridge reaches its life expectancy end. Therefore, changing the toner will fix the “replace toner” error on Brother Printer.
You need to replace the toner with a brand new genuine Brother toner. Do not use a toner that has been used in another printer.
How to Replace Toner on Brother Printer
The following steps will guide you on how to replace toner on Brother Printer…
Step 1: Leave your Brother Printer turned on.
Step 2: Open your printer’s front cover.
Step 3: Pull the drum unit assembly out till it can’t move any longer.
Step 4: Find the green lock lever and push it down.
Step 5: Remove the toner cartridge from the drum unit.
Step 6: Take away the protective cover on the brand new genuine Brother toner.
Step 7: Place the new toner cartridge into the drum unit and ensure it locks in place.
Step 8: Slide the green tab located in the drum unit moving it from the left to the right.
Do this severally to clean the corona wire.
Step 9: Move the tab to its original position.
Step 10: Place the drum unit assembly into your Brother Printer. Make sure it is properly installed.
Step 11: Close your Printer’s front cover.
The above steps should fix “replace toner” error on Brother Printer.
These steps can fix the replace toner error for the following Brother printer models:
Brother HL L2370dw, Brother HL 2270dw, and Brother HL-2140.
Brother Printer Keeps Saying Replace Toner after Replacing Toner [Reasons & Solutions]
The following are reasons your brother printer says replace toner after replacing toner cartridge and the solutions to each reason:
1. The Right Toner was not replaced
This applies to those who own Brother Color Printers.
For example, if Brother Printer keeps saying replace black toner and you replace the cyan toner, the “replace toner” message will still be on your printer.
Therefore, to fix this, simply replace the right toner and you can confirm this by checking your printer’s LCD.
2. Use of Non-Genuine Brother Toner
As we mentioned above, the “replace toner” message will only be cleared when you use a genuine Brother Toner.
Therefore, make sure you are using a genuine Brother Toner cartridge.
3. Installing Already Used Toner
If your Brother Printer keeps saying replace toner cartridge after you have replaced toner then you might be using an already used toner. Using such a toner will not reset your printer’s toner status.
Your Brother Printer will only accept a genuine Brother Toner that has not been used in another printer.
4. The Toner or Drum Unit is not Properly Installed
If the toner or drum unit is not properly installed, the “replace toner” message will continue to appear.
Therefore, you need to check if these parts were properly installed. Follow the steps in the “How to Replace Toner on Brother Printer” subsection above to do this.
5. Outdated Firmware
“My Brother Printer keeps saying replace toner” is an issue that can be caused by outdated firmware. This can happen even after you’ve properly installed a brand new genuine Brother Toner.
To fix this issue, you have to update your Brother Printer firmware.
How to Update Brother Printer Firmware
Follow the steps below to update your Brother Printer firmware…
Windows
Step 1: Run a test print. If you can’t print, then you won’t be able to update your firmware. So, you need to solve this issue if you have it.
Step 2: Go to the Brother Downloads Website on your computer and download the “Firmware Update Tool”.
You’ll be asked to input your Brother Printer’s model. Then follow the screen promptings to download the firmware.
Step 3: After downloading the tool, locate it and then double-click on the file then decompress it to the desired location on your PC.
Step 4: Run the firmware update tool.
Step 5: Select your Brother Printer from the displayed list and then click “Next”.
Make sure that you are connected to the internet, and ensure all necessary connections are in place.
You will also have to disable your anti-virus and firewall temporarily.
Step 6: Click on “I accept” when an information notice appears.
Step 7: Click on “Next” when the next notice appears.
Step 8: Enter your password when you are prompted and then click “OK”.
Step 9: The update will begin and might last for 15 minutes.
Ensure that your computer and printer stay on during this period.
Step 10: “Successfully Completed” will be displayed on the screen once the update is completed.
You have two options once the update is complete: Either to finish the update which you can do by clicking “Done”. Or you can update another Brother Printer by clicking “Continue”.
Check out the video below that explains all we just discussed in the above steps…
Mac
Step 1: Run a test print page. If you can’t print, then you won’t be able to update your firmware. So, you need to solve this issue if you have it.
Step 2: Go to the Brother Downloads Website on your computer and download the “Firmware Update Tool”.
You’ll be asked to input your Brother Printer’s model. Then follow the screen promptings to download the firmware.
Step 3: Once the download is complete, navigate to where the tool is saved. Now double-click the file labeled “BrMainxxxx.dmg”. This action will mount the file.
In the event the icon for the installer package is missing, simply extract the file above to continue using “Disk Utility”.
Step 4: Now double-click FirmwareUpdateTool.pkg.
Step 5: Click on “Continue”.
Step 6: Click on “Install”.
Step 7: If you are prompted for a password, enter your Mac’s password, and then click on “Install Software”.
Step 8: Double-click on the “FirmwareUpdater.jar” file.
Step 9: Select your preferred language and then click on “Continue”.
Step 10: Select how your computer connects to the internet, and then click on “Continue”.
Step 11: Select your Brother Printer from the displayed list. Then click on “Continue”.
Make sure that you are connected to the internet, and ensure that all necessary connections are in place.
You will also have to disable your anti-virus and firewall temporarily.
Step 12: A notice will appear, click on “Yes”.
Step 13: Click on “Continue” when the next notice appears.
Once you do this, the firmware will update.
Step 14: “Successfully Completed” will be displayed on the screen once the update is completed.
You have two options once the update is complete: Either to finish the update which you can do by clicking “Done”. Or you can update another Brother Printer by clicking “Continue”.
If the above solutions don’t fix the “replace toner” message after you have replaced the toner, then you need to contact Brother.
Watch the visual explanation of the steps above…
The above solutions will also fix the replace toner error for the following Brother printer models:
Brother HL L5100dn, Brother HL 1201, and Brother HL-L2360dw.
To read more awesome articles, click any of the links below…
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Brother Printer is not Printing [Reasons and Solutions]
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How to Bypass Brother Replace Toner Message
Even if your Brother Printer is asking you to replace toner, it doesn’t mean the toner is finished. You can still print for some time before it is completely exhausted.
However, you will need to learn how to override Brother “replace toner” message to do so and the steps below will teach you how…
Step 1: Turn on your Brother Printer.
Step 2: At the front of your printer, open the toner access door.
Step 3: Press the button that is labeled “Clear or Back”.
Step 4: On your printer, locate the toner that is asking to be replaced from the toner list.
Step 5: Reset the toner display by pressing “1” on your Brother Printer.
Step 6: Press the button that is labeled “Clear or Back”.
Step 7: Close the toner access door.
The steps above will also fix the issue of Brother Printer replace toner override on HL-L6200dw.
How to Reset Brother Printer after Changing Toner
Sometimes, even after changing the toner, you still need to reset your Brother Printer manually to clear the “replace toner” message.
Below, we will answer the question: “How do I reset my Brother Printer after changing toner?” We have compiled a list of certain Brother Printers and how you can carry out this reset.
How to Reset Brother HL Monochrome Printers after Changing Toner
Follow the steps below to reset Brother HL monochrome printers after changing toner…
Step 1: Open the front cover of your Brother printer.
Step 2: Turn off your printer.
Step 3: Press and hold down the “Start or Go” button while you turn on the printer at the same time.
This action will cause all the lights on the panel to turn on.
Step 4: Let go of the “Start or Go” button.
Step 5: Press the “Start or Go” button twice.
This action will cause all the lights on the panel to turn on.
Step 6: Press the “Start or Go” button 5 times.
The toner light ought to go off. And the paper light will come on or will start flashing.
Step 7: Close the front cover of your Brother printer.
At this point, only the ready light should be on.
The above steps will also work for these Brother printer models: Brother HL 2280dw and Brother HL 2280dw.
How to Reset Brother MFC Monochrome Printers after Changing Toner
You can clear the Brother MFC printer “replace toner” error message after changing toner with the steps below…
Step 1: Open your printer’s door.
Step 2: Press the key labeled “Clear or Back”.
Step 3: Press “*00”.
Step 4: Press “OK”.
Step 5: Don’t make any selection for drum replacement.
Step 6: Press “*” when the menu for drum replacement appears.
Step 7: Press “00”.
Step 8: Press “OK”.
These steps will clear any MFC Brother Printer replace toner message.
The steps also solve the replace toner error on the following Brother printer models: Brother MFC 7360n, Brother MFC L2700dw, Brother MFC L2710dw, Brother MFC-7860dw, and Brother MFC-7340.
How to Reset Brother HL, MFC, and DCP Color Printers after Changing Toner
Follow the steps below to reset Brother HL, MFC, and DCP color printers after changing toner…
Step 1: Turn on your Brother Printer.
Step 2: Open the printer’s toner access door.
This action will cause a “Cover is Open: message to display on the printer’s screen.
Step 3: Press the button labeled “Clear or Back”. This will bring up your Brother Printer’s reset menu.
Step 4: Scroll through the options for resetting your printer’s toner cartridges.
Printers that accept standard and high yield cartridges will have the option where you can just reset one of the toner cartridges.
Step 5: Choose the color and the size of the toner you intend to reset.
Step 6: Press “OK”.
Step 7: Then press “1”. This will cause the toner to reset.
You have to reset each toner cartridge individually.
Step 8: Press the button labeled “Clear or Back”.
This will take you out of the reset menu.
Step 9: Close the toner access door.
The steps also solve the replace toner error on the following Brother printer models: Brother DCP B7535dw, Brother DCP L2520d, Brother DCP L2541dw, Brother DCP L2550dw, Brother DCP-L2540dw, Brother DCP 1510, Brother DCP 7065dn, Brother DCP 1616nw, Brother DCP 1514, Brother DCP 1601, Brother DCP 1511, Brother DCP 7055, and Brother DCP 7065dn.
How to Replace Waste Toner Box – Brother Printer Asking to Replace Toner
Follow the steps below to replace your Brother Printer waste toner box…
Step 1: Turn off your Brother Printer.
Step 2: Open the top cover.
Step 3: Bring out the drum unit assembly along with the cartridges.
Step 4: Take out the bell unit by holding and pulling it out via the green handle.
Step 5: Bring out the orange packing material and dispose of it properly.
Step 6: Take out the waste toner box by pulling it out of your Brother printer with the green handle. Then discard the waste toner box properly.
Step 7: Install the new waste toner box into your printer.
Step 8: Reinstall the bell unit.
Step 9: Return the drum unit assembly and the toner cartridges to the printer.
Make sure they are perfectly fit and the cartridges are placed according to their color label.
Step 10: Close the top cover.
Step 11: Turn on your Brother Printer.