If you are looking for solutions to the HP printer error 49.38.07, we recommend that you read this article carefully. In this article, we will look at the causes of the HP printer error 49.38.07, before providing 3 simple steps to fix it.
Table of Contents
What Causes the HP Printer Error 49.38.07
The HP printer error 49.38.07 is an indication that your printer’s firmware has an exception error. There are different causes for this. However, the major cause is that your HP printer is asked to carry out a command that its firmware lacks the capacity to perform or wasn’t designed to accomplish such an action.
In this article: HP Printer Errors and Solutions [Detailed], we discuss so many other HP printer Errors that users encounter.
How to Fix the HP Printer Error 49.38.07
To fix the HP printer error 49.38.07, follow the simple steps below:
1. Turn off then Turn on your Printer
A simple way to resolve this error is to turn off your HP printer, and then turn it back on. When you turn off and then turn on your printer, the printer memory resets. In most cases, this simple reset should do the job and clear the error.
However, if doing this fails to resolve the error, then you should try the next option.
2. Update your HP Printer Firmware
To update the printer firmware, you need to use the Preboot menu and the firmware must be loaded from a USB flash drive to your printer. The Preboot menu allows you to carry out certain actions on your printer before it begins to boot.
To update your HP printer firmware via the Preboot menu, we recommend you follow the instructions we shared in this link: HP Printer Error 33.05.05 – How to Update HP Printer Firmware via Preboot Menu.
After updating your HP printer firmware via the Preboot menu, check if the error has been resolved.
If it is not resolved, then you should do the final step below.
3. Contact HP
If updating the firmware doesn’t fix the error, then you should contact HP support to help you deal with the issue. When you get a customer service representative, you will be able to schedule a date when the repair of your printer will be done. Please note that this service varies according to location. Therefore, you need to confirm that this service is available in your location.
Once the date has been scheduled, a technician will be sent to service the printer. If your printer is still under warranty and the warranty has not been made void in any way, the repair will be done free of charge. However, if your product is no longer under warranty or the warranty has been made void, you will pay a fee for the repair.
If the product cannot be repaired, you will be offered a replacement; that is for products still under warranty.