To fix the HP printer error 49.38.0c, try the following solutions provided below.
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Solutions to the HP Printer Error 49.38.0c
The following are solutions to the HP printer error 49.38.0c:
1. Update your HP Printer Firmware
When your printer is outdated, it is unable to perform certain new functions and operations. Hence, updating the firmware will enable your printer to perform those functions and operations.
To update the printer firmware, we recommend that you click this link: HP Printer Errors and Solutions – How Do I Fix the Printhead Error on My HP Printer, and follow the instructions under the “Update your Printer Firmware” subsection.
If updating the firmware doesn’t resolve the HP printer error 49.38.0c, then you should try the next option.
2. Carry out a Partial Clean of your Printer Firmware
When you partial clean your printer firmware, all the data, and partition of the disk drive are deleted except the firmware repository. This allows you to reformat the printer’s disk from the current directory without downloading another firmware code. The reformatting of the disk allows the printer to function properly.
To partial clean your HP printer firmware, click this: HP Printer Errors and Solutions – Carry out a Partial Clean of your Printer Firmware, and then follow the steps we shared under the “How to Partial Clean your HP Printer Firmware” subsection.
After partial cleaning of your printer firmware, check if the error has been resolved.
If the HP printer error 49.38.0c still persists, move to the next solution.
3. Cold Reset your HP Printer via the Preboot Menu
One of the ways to cold reset your HP printer is through the Preboot menu. The Preboot menu allows you to make changes to your printer before it boots.
How to Cold Reset your HP Printer via the Preboot Menu
To cold reset your HP printer via the Preboot menu, follow the steps below:
Step 1: Turn your HP printer on.
Step 2: On your printer’s control panel, the HP logo will appear as well as a “1/8” and an underscore just beneath the logo. When this happens, touch the HP logo. This action will cause the Preboot menu to open.
Step 3: Move to and highlight “Administrator”.
If you are unable to access the menu because it is locked, then you should log in with the administrator’s details.
Read this article: HP Printer Errors and Solutions [Detailed], to learn how to fix other HP printer errors.
Step 4: Touch “OK” to confirm the selection.
Step 5: Move to and select “Startup Options”.
Step 6: Touch “OK” to confirm the selection.
Step 7: Move to and select “Cold Reset”.
Step 8: Touch “OK” to confirm the selection.
Step 9: Touch the home button (not the physical one on the bezel) to select “Continue”.
Step 10: Touch “OK”.
If the HP printer error 49.38.0c is not resolved after doing all the solutions above, contact HP support for further assistance. They will then fix a date to repair your HP printer provided the service is available in your region.