HP Printer Toner [How To, Issues & Solutions]

This article will guide you on how to perform different tasks related to your HP printer toner. We will also provide solutions to some HP printer toner issues you might encounter.

HP Color LaserJet Pro Multifunction M479fdn Laser Printer with One-Year, Next-Business Day, Onsite Warranty, Works with Alexa (W1A79A) – Built-in Ethernet,White

Table of Contents

How to Change HP Printer Toner [Detailed Guide]

In this section, we will guide you on how to take the toner out of an HP printer and replace it with a new toner cartridge for different HP printer series and models. Therefore, we recommend that you find the instructions that apply to your HP printer model below and follow them.

How to Change HP Printer Toner Cartridge on HP LaserJet Pro Printers (Group 1)

To change the HP printer toner cartridge on HP LaserJet Pro printers, follow the steps below:

The instructions in this section apply to these printers:

HP LaserJet Pro MFP M127fn, MFP M26nw, MFP M126nw, MFP M26a, MFP M126a, MFP M128fw, MFP M125rnw, MFP M128fp, MFP M125ra, MFP M128fn, MFP M125r, MFP M127fw, MFP M125nw, MFP M127fs, and MFP M125a.

Step 1: Lift your printer’s scanner assembly.

Step 2: Open your printer’s top cover.

Step 3: Take out the toner cartridge from your HP printer.

Step 4: Take out the new cartridge from its box or package.

Step 5: Put the old cartridge in a recycling bag.

Step 6: Check the new cartridge for an orange clip.

Step 7: Pull the orange clip upward to remove it.

Step 8: Hold the toner cartridge with both hands and then gently shake it from one side to the other. This action is to spread the toner within the cartridge.

Caution: Ensure that you don’t touch the roller’s surface or shutter.

Step 9: Check the cartridge’s left side for a tab.

Step 10: When you find the tab, bend it so that it breaks loose.

Step 11: Pull out the tab to completely remove the sealing tape from the cartridge.

Step 12: Put the tape as well as the tab into the cartridge box and return it for recycling.

Step 13: Place the new cartridge into your HP printer and ensure that it aligns with the trails within the printer.

Step 14: Push the cartridge into the printer and ensure that it is seated firmly.

Step 15: Close your printer’s top cover.

Step 16: Lower the printer’s scanner assembly to its original position.

How to Change HP Printer Toner Cartridge on HP LaserJet Pro Printers (Group 2)

To change the HP printer toner cartridge on HP LaserJet Pro printers, follow the steps below:

The instructions in this section apply to the following printers: HP LaserJet Pro P1109w, P1109, P1108, P1106, P1102w, P1102s, P1102, M12w, and M12a.

Step 1: Open your printer’s cartridge access door.

Step 2: Take out the used toner cartridge.

Step 3: Take out the new cartage from its packaging.

Step 4: Put the old cartridge in a recycling bag and into the packaging box.

Step 5: Send the old cartridge back to be recycled.

Caution: Ensure that you don’t touch the cartridge’s roller surface or shutter. Touching these parts might damage the cartridge. Therefore, you should hold the cartridge at both ends.

Step 6: Hold the cartridge on both sides and then gently shake it from side to side. This action is to evenly spread the toner within the cartridge.

Step 7: Check the cartridge’s left side for a tab.

Step 8: When you find the tab, bend it so that it breaks loose.

Step 9: Pull out the tab until the sealing tape within the cartridge is completely removed.

Step 10: Put the tape as well as the tab into the cartridge box and return it for recycling.

Step 13: Place the new cartridge into your HP printer.

Step 14: Close your printer’s cartridge access door.

Tip: If the toner stains your clothing, to get it off, simply get a dry fabric and wipe off the toner. After that, use cold water instead of hot water to wash the clothing. Using the latter water temperature will set the toner into your fabric.

HP Laserjet Pro P1109w Monochrome Printer, (CE662A)

How to Change HP Printer Toner Cartridge on HP LaserJet Pro Printers (Group 3)

To change the HP printer toner cartridge on HP LaserJet Pro printers, follow the steps below:

The instructions in this section apply to the following printers: HP LaserJet Pro M454, M452, and MFP M377, MFP M479, MFP M477.

Step 1: Open your printer’s front door.

To do this, simply press the left panel button.

Step 2: Grab the cartridge drawer’s blue handle.

Step 3: Pull out the cartridge drawer from your HP printer.

Step 4: Grab the toner cartridge handle.

 Step 5: Remove the cartridge from the drawer by pulling it straight up.

Step 6: Take out the new cartridge package from its box.

Step 7: Locate the release tab that is on the cartridge’s packaging and pull it.

Step 8: Take out the new cartridge from the packaging shell that has been opened.

Step 9: Put the depleted cartridge in the packaging shell and then into the box and send it back for recycling.

Step 10: Hold the cartridge at both ends and gently shake it from side to side about five to six times. This action will distribute the toner within the cartridge.

Caution: Ensure that you don’t handle the imaging drum located on the cartridge’s bottom area. If you get fingerprints on it, it could affect the print quality. Furthermore, the cartridge shouldn’t be exposed to unnecessary light as this could damage the toner cartridge.

Step 11: Place the new cartridge into your printer’s cartridge drawer.

Ensure that you place the cartridge in the correct position. To confirm that you placed the toner in the correct position, check the cartridge’s color chip and confirm that it is the same as the drawer’s color chip.

Step 12: Close your printer’s cartridge drawer.

Step 13: Close your printer’s front door.

How to Change HP Printer Toner Cartridge on HP LaserJet Pro Printers (Group 4)

To change the HP printer toner cartridge on HP LaserJet Pro printers, follow the steps below:

The instructions in this section apply to the following printers: HP LaserJet Pro M405, M404, M305, and M304.

Step 1: Locate and press the release button for your printer’s front door.

Step 2: Open your printer’s front door.

Step 3: Take out the depleted toner cartridge from your printer.

Step 4: Take out the new toner cartridge package from its box.

Step 5: Locate the release tab that is on the cartridge’s packaging and pull it.

Step 6: Take out the new cartridge from the packaging shell that has been opened.

Step 7: Put the depleted cartridge in the packaging shell and then into the box before sending it back for recycling.

Step 8: Hold the cartridge at both ends and gently shake it from side to side about five to six times. This action will distribute the toner within the cartridge.

Step 9: Place the new cartridge into your HP printer and ensure that it aligns with the tracks within the printer.

Step 10: Push the cartridge into the printer and ensure that it is seated firmly.

Step 13: Close your printer’s front door. 

How to Change HP Printer Toner Cartridge on HP Color LaserJet Pro Printers

To change the HP printer toner cartridge on HP Color LaserJet Pro printers, follow the steps below:

The instructions in this section apply to the following printers: HP Color LaserJet Pro M252dw, M252n, and MFP 277dw, M277n.

Step 1: Open your printer’s front door.

Step 2: Grab the cartridge drawer’s blue handle.

Step 3: Pull the cartridge drawer out of your HP printer.

Step 4: Grab your HP printer toner cartridge handle.

 Step 5: Remove the cartridge from the drawer by pulling it straight up.

Step 6: Take out the new cartridge package from its box.

Step 7: Locate the release tab that is on the cartridge’s packaging and pull it.

Step 8: Take out the new cartridge from the packaging shell that has been opened.

Step 9: Put the depleted cartridge in the packaging shell and then into the box and send it back for recycling.

Caution: Ensure that you don’t handle the imaging drum located on the cartridge’s bottom area. If you get fingerprints on it, it could affect the print quality. Furthermore, the cartridge shouldn’t be exposed to unnecessary light as this could damage the toner cartridge.

Step 10: Hold the cartridge at both ends and gently shake it from side to side about five to six times. This action will spread the toner within the cartridge.

Step 11: Place the new cartridge into your printer’s cartridge drawer.

Ensure that you place the cartridge in the correct position. To confirm that you placed the toner in the correct position, check the cartridge’s color chip and confirm that it is the same as the drawer’s color chip.

Step 12: Push your printer’s cartridge drawer back into your HP printer.

Step 13: Close your printer’s front door.

HP LaserJet Color Pro M252dw

How to Change HP Printer Toner Cartridge on HP Color Laser 150 Printers

To change the HP printer toner cartridge on HP Color Laser 150 printers, follow the steps below:

The instructions in this section apply to the following printers: HP Color Laser 150nw and 150a.

Step 1: Turn your HP printer off.

Step 2: Remove the printer’s power cable from the power strip or electric wall outlet.

Warning: Do not put your hand into the printer until the power cable has been disconnected as instructed above. Putting your hand into the printer while it is still plugged in might lead to electric shock or injuries.

Step 3: Open your printer’s cartridge access door.

Step 4:  Hold the toner cartridge on both sides.

Step 5: Remove the cartridge from your printer by pulling it out gently.

Step 6: Take out the new cartridge from the packaging box.

Step 7: Recycle the materials that were used in packaging the cartridge.

Step 8: Grab the cartridge on both sides and gently shake it from side to side to spread the toner within the cartridge.

Step 9: Lift and pull the cartridge cover out until the sealing tape is completely removed.

Step 10: Place the cartridge to align with the trails within the printer.

Step 11: Push the cartridge into your printer and ensure that it is well-seated.

Step 12: If you want to install other cartridges, repeat the above steps.

Step 13: Close your printer’s cartridge access door.

Step 14: Plug the power cable directly into an electric wall outlet.

Step 15: Turn on your HP printer.

How to Change HP Printer Toner Cartridge on HP Laser MFP 130 Printers

To change the HP printer toner cartridge on HP Color Laser 130 printers, follow the steps below:

The instructions in this section apply to the following printers: HP Laser MFP 138pnw, 138pn, 138p, 138fnw, 137fwg, 137fnw, 136w, 136nw, 136a, 135wg, 135w, 135r, 135ag, 135a, 133pn, and 131a.

Step 1: Lift your printer’s scanner assembly.

Step 2: Open your printer’s toner cartridge access door by lifting a latch under the scanner assembly.

Step 3: Grab the toner cartridge handle.

Step 4: Remove the cartridge by pulling it out.

Step 5: Take out the new cartridge from the package.

Step 6: Recycle or discard the cartridge packaging materials.

Step 7: Grab your HP printer toner cartridge on both sides and gently shake it from side to side.

Step 8: Place the cartridge to align with the trails within the printer.

Step 9: Push the cartridge into your printer and ensure that it is well-seated.

Step 10: Close your printer’s toner access door.

Step 11: Close your printer’s scanner assembly.

How to Change HP Printer Toner Cartridge on HP Laser 100 Printers

To change the HP printer toner cartridge on HP Color Laser 100 printers, follow the steps below:

The instructions in this section apply to the following printers: HP Color Laser 108w, 108a, 107w, 107r, 107a, and 103a.

Step 1: Open your HP printer’s top cover.

Step 2: Grab your HP printer toner cartridge handle.

Step 3: Remove the cartridge by pulling it out.

Step 4: Take out the new cartridge from the package.

Step 5: Recycle or discard the cartridge packaging materials.

Step 6: Grab your HP printer toner cartridge on both sides and gently shake it from side to side to evenly spread the toner within the cartridge.

Step 7: Place the cartridge to align with the trails within the printer.

Step 8: Push the cartridge into your printer and ensure that it is well-seated.

Step 9: Close your printer’s top cover.

HP LaserJet Pro M203dw Wireless Monochrome Printer with built-in Ethernet & 2-sided printing, works with Alexa (G3Q47A)

How to Check HP Printer Toner Level [Detailed Guide]

To check your HP printer toner level, follow the instructions below that apply to your printer model, device, and operating system.

How to Check HP Printer Toner Level via your Printer’s Control Panel

To check your HP printer toner level via your printer’s control panel, search for a cartridge icon, a toner level indicator, or an Ink Levels menu.

How to Check HP Printer Toner Level on Windows

You can check your HP printer toner level on Windows using any of the methods below:

Via the HP Smart App

To check your HP printer toner level on Windows via the HP Smart app, do these steps:

Step 1: Go to the Microsoft Store to download the HP Smart app.

Step 2: Install the HP Smart app on your Windows computer.

Step 3: Perform your HP printer setup.

Read this article: HP Printer Setup [How To, Issues & Solutions] to learn how to set up your HP printer.

Step 4: Check the HP Smart home screen and you will see the toner level of your printer.

Via HP Print and Scan Doctor

To check your HP printer toner level on Windows via the HP Print and Scan Doctor, do these steps:

Step 1: Go to this link to download the HP Print and Scan Doctor.

Step 2: Once the download is complete, open the file to run the program.

Step 3: Select your HP printer.

Step 4: Look for and click on “Printer” at the top menu bar.

Step 5: Click on “Supply Levels”.

Your HP printer toner level will be displayed.

Via your HP Printer Software

To check your HP printer toner levels on Windows via your printer software, do these steps:

Step 1: Run a search on your Windows computer for your HP printer.

Ensure you input your printer’s model name as well as the number in the search field.

Step 2: Click on your HP printer name.

This action will open the HP Printer Assistant.

Step 3: Click on “Estimated Ink Levels”.

Your estimated HP printer toner level will be displayed.

If the search results don’t display your HP printer, go to the HP Official Software and Driver Downloads page to download and install your printer software.

For HP Laser Printers

To check your HP printer toner level on Windows for HP Laser printers, do these steps:

Step 1: Search your Windows computer for “Easy Printer Manager”.

Step 2: Click on “Easy Printer Manager” from the search results to open the utility tool.

Step 3: Click on “Supplies information”.

How to Check HP Printer Toner Level on Mac

To check the HP printer toner level on Mac, do the following steps:

Step 1: Click on the “Apple” menu or icon.

Step 2: Click on “System Preferences”.

Step 3: Click on “Print & Fax”, “Print & Scan”, or “Printers and Scanners”.

Step 4: Choose your HP printer from the printer list.

Step 5: Click on “Options & Supplies”.

Step 6: Click on the tab labeled “Supplies”.

How to Check HP Printer Toner Level on iOS and Android

Go to this site and then install the HP Smart app on iOS and Android. After installing the app, add your HP printer and then check the home screen to view the toner levels.

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HP Printer No Toner Error [Quick Fix]

To fix the HP printer no toner error, do the following:

1. Run HP Print and Scan Doctor

To run HP Print and Scan Doctor, click on this link: Run HP Print and Scan Doctor – HP Printer Setup Cannot Find Printer and then follow the instructions provided.

2. Change TCP/IP Port Setting

To change the TCP/IP port setting, do the following steps:

Step 1: Click on the Start/Windows icon on your taskbar.

Step 2: Click on “Settings”.

Step 3: Click on “Devices”.

Step 4: Click on “Printers & Scanners”.

Step 5: Click your HP printer.

Step 6: Click on “Manage”.

Step 7: Click “Printer Properties”.

Step 8: Click on the tab labeled “Ports”.

Step 9: Click on “Add Port”.

Step 10: Click on “Standard TCP/IP Port”.

Step 11: Follow the Wizard and then input your printer’s IP address. When you do this, the port name will be filled automatically.

Step 12: Click on “Next”.

Step 13: Click on “Finish”.

Step 14: Click on “Close”.

The new port will be listed and checked.

Step 15: Click on “Apply”.

Step 16: Click on “OK”.

How to Refill HP Printer Toner [Detailed Guide]

HP doesn’t recommend that you refill your HP printer toner cartridge. Instead, you are expected to buy a replacement cartridge once your toner runs out. However, the expensive cost of getting a replacement cartridge is why most folks prefer to refill their HP printer toner.

Therefore, if you want to learn how to refill your HP printer toner, we recommend that you carefully follow the instructions provided below.  

Steps to Refill HP Printer Toner

To refill your HP printer toner, do these steps:

Step 1: Purchase a compatible toner powder.

The type of toner powered you purchase must be compatible with your cartridge and your HP printer. Since there are different types, you need to be sure that you are buying the type that will print with your installed cartridge and printer.

Step 2: Take out the toner cartridge from your HP printer.

Follow the instructions in your user manual to learn how to take out the cartridge. Alternatively, you can check the instructions we shared in the “How to Change HP Printer Toner” section of this article.

Step 3: Put the cartridge on a piece of paper or towel that is resting on an even surface.

This action is to prevent toner from spilling and messing up the place.

If you don’t want the toner to touch your hands, you can also wear rubber gloves.

Note: For folks who will use a soldering iron as their burn tool during the process of refilling the toner should, the surface you use should be hard to prevent it from burning.

Step 4: Find your cartridge’s holding tank where the toner powder will be filled into.

Some holding tanks have a refill hole while others do not. Some are designed with a refill hole covered with a removable plastic plug.

If your holding tank is designed with a refill hole or the hole has a removable plastic plug, jump to step 6.

If your holding tank doesn’t have a refill hole, do step 5.

Step 5: Create a refill hole on your cartridge.

Below are some tips to bear in mind when creating a refill hole on your cartridge:

i. Check the refill kit for a burn tool, aluminum flue tape, and instructions. 

If the kit doesn’t come with the above items and instructions on how to use the burn tool, you can use a soldering iron to do the job.

ii. If you are using a soldering iron, you have to be careful when creating the hole. The advantage of using a burn tool is that you will only need to melt the edges around the hole instead of a lot of unwanted plastic.

iii. For burn tools that come with a tip screw, ensure that the tip is properly screwed before heating it to enable it to heat efficiently.

iv. Create a hole in the holding tank that will accommodate the nozzle of the toner powder bottle you purchased. When creating the hole, ensure that you don’t drill too deep to avoid damaging other parts of the cartridge.

v. If melted plastic rises around the edge of the hole you are creating, ensure that you melt or trim it off. This is necessary to ensure that the aluminum flue tape will be able to rest and cover the seal. Also, it will make the cartridge fit into your HP printer.

Step 6: Put the nozzle of the toner powder bottle into the refill hole.

When doing this, ensure that the nozzle fits perfectly into the refill hole. Once the nozzle is in the hole, tap the bottle gently at the side to release the toner into the cartridge’s holding tank.

Depending on the size of the toner bottle, you could end up dispensing the content in one go.

Step 7: Cover the refill hole.

For cartridges that have a refill hole with a removable plastic plug, simply re-insert the plug into the refill hole.

For cartridges that required creating a refill hole, follow the refill kit instructions on how to cover the refill hole.

If your refill kit didn’t come with instructions, get an aluminum flue tape and cover the hole as best as you can to prevent the toner from spilling out of the cartridge.

Step 8: Hold the cartridge horizontally and shake it back and forth.

This action is to spread the toner evenly within the cartridge.

Step 9: If your toner cartridge has a smart chip, replace it with the one that came with the refill kit.

If you don’t do this, your HP printer will not work.

Step 10: Reinstall your cartridge into your HP printer.

Check out the video below.

What Do I Do When My Printer Says Toner Is Low? [Answered]

If you see an HP printer toner low message on your printer display, then it means that the toner that is in your cartridge is less than a certain level required for optimal function. Although your printer will still keep working with this message; however, the message is simply reminding you to get a replacement ready.

How to Clear HP Printer Toner Low Message

If your HP printer toner is low, do the following to clear the message and resume normal printing:

How to Clear HP Printer Toner Low Message on 2-Line Display Printers

To clear HP printer toner low message on 2-line display printers, do the following steps:

Step 1: Go to the control panel of your HP printer.

Step 2: Press your printer’s “Setup” button.

Step 3: Press your printer’s right navigation button unto you get to “System Setup”.

Step 4: Press “OK”.

Step 5: Press your printer’s right navigation button unto you get to “Black Cartridge”.

Step 6: Press “OK”.

Step 7: Press your printer’s right navigation button unto you get to “Very Low Seting”.

Step 8: Press “OK”.

Step 9: Choose any of the settings below:

  • Continue: This option will set an alert that will remind you when your HP printer toner is very low. After making your selection, press the “OK” button to resume normal printing using the currently installed cartridge.
  • Stop: This option stops all printing operations until your toner cartridge is replaced.
  • Prompt: This option stops the printing operations and also prompts you to change the cartridge. After making your selection, press the “OK” button to resume normal printing using the currently installed cartridge. You can also choose to get a prompt to receive a reminder in 400 pages, 300 pages, 200 pages, 100 pages, or never.

Step 10: Confirm your choice by pressing “OK”.

Try printing again.

How to Clear HP Printer Toner Low Message on Touchscreen Display Printers

To clear HP printer toner low message on touchscreen display printers, do the following steps:

Step 1: Go to your printer’s control panel and then swipe left.

Step 2: Tap “Setup”.

Step 3: Tap “System Setup”.

Step 4: Tap “Supply Settings”.

Step 5: Tap “Black Cartridge”.

Step 6: Tap “Very Low Setting”.

Step 7: Choose any of the settings below:

  • Continue: This option will set an alert that will remind you when your HP printer toner is very low. After making your selection, press the “OK” button to resume normal printing using the currently installed cartridge.
  • Stop: This option stops all printing operations until your toner cartridge is replaced.
  • Prompt: This option stops the printing operations and also prompts you to change the cartridge. After making your selection, press the “OK” button to resume normal printing using the currently installed cartridge. You can also choose to get a prompt to receive a reminder in 400 pages, 300 pages, 200 pages, 100 pages, or never.

Try printing again.

HP Printer Toner Leaking [Solution]

If your HP printer toner is leaking, there is nothing you can do but replace the cartridge.

If you bought the cartridge from a genuine and authorized retailer or store, you can put the cartridge in a plastic bag and then return it for a refund or replacement. Note that refunds or replacement depends on the policy of your retailer.

Alternatively, if you got a genuine cartridge that hasn’t been tampered with or refilled, and is still under warranty, then you can contact HP Customer Support for further assistance.

Original HP 141A Black Toner Cartridge | Works with HP LaserJet M110 Series, HP LaserJet MFP M139, M140 Series | W1410A

HP Printer Toner Smearing [Solutions]

Do the following troubleshooting to resolve the HP printer toner smearing issue:

i. Ensure that what you want to print on faces the right direction.

Some paper types will naturally smear if you print on the wrong side.

ii. Confirm that the medium you want to print on supports laser printing.

In other words, not all print medium allows HP Laser printers to print on them. Therefore, you need to consult your printer manual to find out the print media your HP printer supports.

iii. Change the paper type settings to “Extra Heavy”, “Heavy Paper” or “Cardstock” depending on the weight of the paper you want to print on.

Thick papers will smear when you print on them using the normal paper type setting. Therefore, you need to go to your printer’s settings or preferences and then find the option that allows you to modify the paper type setting.

iv. Shake the cartridge side to side.

The toner in the cartridge might not be distributed evenly within the cartridge which could cause the toner to smear. Therefore, you should take out the cartridge from your printer, and then shake it from side to side to distribute the toner.

v. Replace the cartridge.

vi. Replace your printer fuser.

vii. Contact HP for further assistance and support.

HP LaserJet Toner Not Sticking To Paper [How to Fix]

If your HP LaserJet toner is not sticking to the paper, try the following solutions:

1. Confirm that you are Using Supported Paper

Not all paper types are designed to work on laser printers. Therefore, you need to confirm that the paper you want to use supports LaserJet printing. You can use another paper type that you are sure is supported by laser printers to confirm.

2. Ensure that you are using the Correct Settings

To ensure that you get the best print quality, you need to set your printer settings to match the paper type and size you are using.

Therefore, depending on the device you are printing from or printer model, go to your printer settings and select the right settings that match the paper in use.

3. Change the Fuser Temperature

You can change the fuser temperature to be hotter or colder to match the paper type you are using. If you are using thick paper such as cardstock, then you can increase the fuser temperature to enable the toner to dry faster.

To learn how to change the fuser temperature of your HP printer, you should check your printer manual for instructions.

4. Examine the Fuser Unit for Damages

The fuser unit is responsible for drying the toner to allow it to stick to your paper. If the fuser unit is damaged, it won’t function as it should leading to the problem at hand.

Therefore, to find out if the fuser unit is responsible for the problem, take it out of your printer and then examine it for damages. If it is damaged, then you need to get a new fuser unit.

5. Contact HP

This is the last resort when it comes to fixing your HP LaserJet toner not sticking to the paper issue. When you contact HP, if the issue cannot be resolved remotely, a technician will be sent to repair the printer if this service is available in your region.

How to Reset HP Printer Toner Cartridges [Quick Guide]

You don’t need an HP printer toner cartridge secret reset button to reset your HP toner cartridges. Simply do these steps to reset your HP printer toner cartridge:

Step 1: Turn off your HP printer.

Step 2: Press down your printer’s green button while you turn on your HP printer.

This action will cause the lights on your printer to flash briefly. The Attention LED indicator will then turn on, and then the Ready and green LED indicators will also turn on.

Step 3: Still hold the printer’s green button.

At this point, the Attention and Ready LED indicators will go off.

Step 4: Push your printer’s toner rotate button and press the green button at the same time.

When you do this, the LED indicator will flash; let go of both buttons when this happens.

Step 5: Press the Cancel (red) button repeatedly.

All the LED indicators on your HP printer will go off.

Step 6: Open and then close your HP printer’s door.

Step 7: Press your printer’s green button.

This action will reset the chip of your HP printer cartridge

Original HP 312A Cyan, Magenta, Yellow Toner Cartridges (3-pack) | Works with HP Color LaserJet Pro MFP M476 Series | CF440AM

HP Printer Toner Tray Stuck [How to Fix]

If your HP printer toner tray is stuck, do the following to fix the problem:

i. Check if the spring attached to the handle is broken.

If it is, then you need to call a technician to fix the printer. Alternatively, if your HP printer is not out of warranty, you can contact HP Customer Support to send a technician to repair the printer. The repair is free for products still under warranty.

ii. Check for obstructions.

Carefully examine the area around the tray for any foreign object obstructing the movement of the tray. If you find any, remove them.

iii. Check all the moving parts around the tray area.

There are different moving parts around the tray area. We recommend that you check each one and find out if anyone is stuck. If you find any part that isn’t moving as it should, try to move them. If you can’t, get a technician or contact HP.

What is HP Printer Toner Density Setting? [Answered]

HP printer toner density setting allows you to set the amount of toner that your printer uses to print a document or photo. You can adjust the toner density from 1 – 5 while the default setting is 3. If you choose a lower setting, the toner amount that your printer uses will be low as well.

HP Printer Toner Recycling [Detailed Guide]

In this section, we will reveal all you need to know about HP printer toner recycling.

Why Should You Recycle your HP Printer Toner Cartridge? [Answered]

Recycling your HP printer toner cartridge benefits our planet’s ecosystem and is a better alternative compared to having it end up in the landfill.

It takes over 400 years for plastic to be broken down completely. Therefore, if your cartridge is not recycled, it will remain a problem to the ecosystem for hundreds of years to come.

Also, recycling your toner cartridge means that the possibility of your cartridge ending up in our waterways is zero. Given that annually 8 million metric tons of these materials find themselves in our waterways, if we all recycled, that number will be cut down significantly.

HP knows these issues that plague our planet which is why they have developed a toner recycling program that costs you nothing at all. Once you have purchased a genuine HP toner cartridge, you can be part of this program.

Where Can I recycle my HP Printer Toner Cartridge? [Answered]

You can recycle your HP printer toner cartridge through the following means:

1. Authorized Stores

Some stores participate in what is known as the free drop-off program that allows you to return your HP products for recycling. Some of these retail stores include Walmart, Best Buy, Office Depot, and Staples.

If you aren’t sure of the authorization of your retailer to serve as a collection location, you can visit http://www.hp.com/recycle before clicking on “Drop it off”. You can then check if your retailer is listed.

These authorized stores have drop off location areas that are close to the toner sales area. If you can’t find the drop off location, ask the sales or customer service representatives in the store.

Although you don’t get anything in return for recycling or pay anything to recycle your toner cartridge, you are contributing positively to sustaining the planet.

2. Mail

You can also send in your HP printer toner for recycling via mail. The packing of your cartridge usually comes with a mail envelope. If you can’t find it, visit https://www.hp.com/us-en/hp-information/recycling/ink-toner.html and then click on “Recycle”. After that, select your country, and then click on your type of product before clicking “Send in to HP”.

You will have to select if you desire the shipping materials printed or if you want the materials sent to you. If you own several products you want to recycle, choose the pallet pickup option. After that, select the product type that is being returned and the number of boxes or envelopes you require. When you have made your selections, click on “order”.

A form will be provided for you to fill in your contact as well as mailing information. The postage-paid mailing items will then be sent to you where you can package your used toner cartridges to be sent in for recycling when you choose.

You can request supplies via call at this number 1-800-340-245 if you cannot access the internet. This number is available during weekdays excluding major holidays in the U.S. from 8 am – 8 pm EST.

For proper shipping, you should tape about 2 to 8 supply boxes together. After that, send the boxes using a prepaid shipping label that you printed from HP’s website. Alternatively, you can use any sturdy box that you have. However, ensure that the weight is less than 70 pounds.

3. Recycling Toner Collection Units

This option is designed for large enterprises and it allows them to send in not only the cartridges but also the transfer kits and fuser kits.

To safely access the toner collection unit (TCU) for recycling, do the following steps:

Step 1: Open the front door of your HP printer.

Step 2: Release the TCU latches.

Step 3: Take out the TCU from your HP printer.

Do this step carefully as toner dust might be on the TCU.

Step 4: Put the TCU (Toner Collection Unit) into the plastic bag HP provided when the TCU repayment was delivered.

Step 5: Put the plastic bag into the collection kit box that came from the HP Planet Partners Program and then ship it with your depleted toner cartridges.  

HP Printer Toner [Further Reading]

There are other HP printer topics and issues which we didn’t discuss in this article. Therefore, we recommend that you click on the links below for further reading.

HP Printer Says Toner Low after Replacing [Quick Fix]

What Toner Does My HP Printer Use? [Answered]