In this article, we will guide you on how to carry out the HP printer setup instant ink process within minutes.
Table of Contents
What is HP Instant Ink? [Answered] – HP Printer Setup Instant Ink
The HP Instant Ink service is offered by HP and enables customers to get cartridge replacements when their HP printer is low on ink. That means you don’t have to buy a replacement cartridge from any retail store.
To take advantage of this service, your HP printer must be eligible for this service. Although the replacement cartridge will be sent to you free of charge; however, you will be charged for the service depending on how many pages are printed within a month.
When you enroll in this service, your HP printer automatically sends information about the ink level to HP. This allows the company to monitor the ink level and send a replacement once you run low.
Once the replacement cartridge arrives, you are expected to send the empty cartridges back to HP via a postage-paid envelope. HP will then recycle the empty cartridges.
Note: This cartridge recycling option is unavailable in Portugal and Italy.
We recommend that you watch the video below.
How to Enroll in HP Instant Ink – HP Printer Setup Instant Ink
To enroll in the HP Instant Ink service, do the following steps:
1. Confirm that you satisfy the Requirements – HP Printer Setup Instant Ink
To enroll in the HP Instant Ink service, you need to satisfy these requirements:
i. An Eligible HP Printer – HP Printer Setup Instant Ink
Not all HP printers are eligible for the HP Instant Ink service. Therefore, you need to confirm that your printer is eligible.
To confirm the eligibility of your HP printer for the Instant Ink service, go to http://digital.hpinstantink.com/m7CBj and then click on “Check to see if your HP printer works with Instant Ink”. If your HP printer model is listed, then it means that your printer is eligible.
ii. An HP Printer Connected to the Internet – HP Printer Setup Instant Ink
An internet connection is needed for your HP printer to send the information required by HP to monitor the ink levels of your HP printer. The internet connection could be a wireless or wired (Ethernet) connection.
Apart from the important internet connection that must be maintained (although not daily), you must also turn on your printer’s Web Services. If you still cannot connect your HP printer to the internet, you will get reminders that ask you to connect to the internet and the service. If you still fail to connect your HP printer, the Instant Ink cartridges will no longer print.
iii. A Valid Email Address – HP Printer Setup Instant Ink
You need an email address that is valid and still working to enable you to sign up for the service. You could use Gmail, Yahoomail, or Hotmail. While others might work, these are the most reliable for the service.
iv. A Valid Debit or Credit Card – HP Printer Setup Instant Ink
The debit or credit card you use to sign up must be among the acceptable cards for the service. Therefore, you need to check the list of acceptable cards that are displayed during the signup.
Once you are certain your meet all of the above, move on to the step below.
Read this article: HP Printer Setup [How To, Issues & Solutions] to learn about other setups you can perform on your HP printer.
2. Sign Up & Add your HP Printer to the Service – HP Printer Setup Instant Ink
To sign up and add your HP printer to the service, do these steps:
Step 1: Visit HP Instant Ink.
Step 2: Click on “Sign Up Now”.
Step 3: Check the list, and choose your HP printer.
Step 4: Select a plan. Alternatively, you can click on “Enter pin code/key” to input an enrollment/prepaid key.
- In the event that you bought a prepaid card or enrollment card from an authorized participating retailer, you can click on “Enter pin code/key”. After that, enter the key you found on the card’s scratch-off area.
Ensure that you enter the key as displayed on the prepaid or enrollment card. Failure to do this will prevent the enrollment from being completed.
- If you don’t have a prepaid or enrollment card, choose from the plans available.
Step 5: If you don’t have an HP Connected account, fill in the required details. If you have an account, click on “Sign In” before clicking on “Enroll Another Printer”.
You need an HP Connected account to use the HP Instant Ink service.
Step 6: Ensure that your HP printer has an active internment connection.
If you need help, click on “How do I connect?” Once the connection is established, click on “Continue”.
Step 7: Follow the instructions on the screen to enable the Web Services of your HP printer. If you get any prompt to install a firmware update, do so.
Step 8: After Web Services have been turned on, allow your device to print out an information page. This information page contains the claim code for your HP printer. You can then click on “Continue” once the page has been printed.
If there is no code on the page, click on “My page doesn’t contain a code”.
Step 9: Check the information sheet for the claim code.
On the page, if you see an email like this “xyz987tyu8787@hpeprint.com, the characters and numbers that come before “@hpeprint.com” is your claim code. Using the example above, the claim code would be “xyz987tyu8787”.
For Deskjet 3630 series: In the event that there is no claim code or email address on the page, check the information page and do the instructions you find to enable your printer’s Web Services. Once that is done, your printer will automatically print a new page that contains the claim code and email address.
Step 10: Type the claim code the way it is on the page.
Step 11: Click on “Apply”.
If finding or entering the claim code is giving you any problem, you can click on “Having trouble locating or entering your claim code”.
3. Enter your Shipping & Billing Details – HP Printer Setup Instant Ink
To enter your shipping and billing details, do the following:
Step 1: Once the page for “Shipping” is displayed, carefully input the address you want HP to send the Instant Ink Cartridges to.
Step 2: Click on “Save & Continue”.
Step 3: When the page for “Billing Information” page is displayed, input the prepaid key as well as your payment card detail.
Step 4: Click on “Continue”.
In case you had input a card before now, at this point simply input the payment card.
Step 5: Wait for the page for “Submit Order” to open and then review the information you have provided. In case you own a refer-a-friend or promotional code, you should type it in the Special Offers box. After that, click on “Apply”.
Step 6: Click on the box to confirm that you agree to the Terms of Service.
Step 7: Click on Enroll.
An email will be sent to you welcoming you and also showing you certain information regarding your Instant Ink service account.
4. Review your Account Features – HP Printer Setup Instant Ink
To review your account features, click on the button labeled “View Account”. When you do this, you will be taken to your account. We recommend that you bookmark the page for future and easy access.
Below are some of the features you should review:
i. View plan and rollover pages: This allows you to view the overall number of plans as well as the rollover pages that have been printed within a month. If you want further information, click on “Print History”.
ii. Change your password: To change your account password, do these:
- Click on “My Account”.
- Click on “Account Settings”.
- Click on “Update my email and password on HP connected”.
- Follow the instructions on the screen to complete the password change.
iii. Check ink shipments: This feature allows you to see your cartridges’ current status as well as the next and previous ink shipments. For the cartridge status, go to the “Ink Status” section and for the ink shipments, go to the “Ink Shipment” section. When you click on the tracking numbers, you can see the location of your next shipment.
iv. Change your plan: To change your plan, do these:
- Click on “My Account”.
- Click on “My Plan”.
- Make the changes you want or even cancel your enrollment.
v. Change your shipping, credit, or debit card information, or add a prepaid card: To change any of these, click on “My Account”, then click on “Change Shipping information” if you want to change your shipping information or click on “Change Billing Information” if you want to change your card information or add a new prepaid card.
vi. Get more help: You can check the “Help Center” for helpful videos, support forums, and frequently asked questions. If you are not satisfied with those materials, you can click on “Virtual Agent” for further support. Note that the Virtual Agent isn’t available or supported in some countries.
