In this article, we will guide you on how to fix the HP printer not printing vertically problem.
What Does the HP Printer Not Printing Vertically Mean?
The HP printer not printing vertically problem means that your printer is printing in landscape mode instead of portrait. This issue occurs because the landscape mode has been selected as the orientation your printer should print in.
Read this article: HP Printer Not Printing [Issues & Solutions] to learn how to fix other HP printer not printing issues.
How to Fix HP Printer Not Printing Vertically
To fix the HP printer not printing vertically problem, you need to change the orientation to portrait instead of landscape mode. We will guide you on how to change the orientation mode below.
How to Change HP Printer to Portrait from Landscape Mode
You can use any of the methods below to change your HP printer to portrait from landscape mode
How to Change HP Printer to Portrait from Landscape Mode via Page Setup
If you are using certain programs such as Microsoft Word or Excel, or any other program that allows you to print, you can change the orientation of the page in the section for page setup.
For MS Office 2007 & Newer Versions
Do the following to change the page orientation to portrait from landscape mode via page setup of Microsoft Office 2007 & later versions:
Step 1: Click on the tab labeled “Page Layout” or “Layout” from the Ribbon.
Step 2: Click on “Orientation” in the section for Page Setup.
Step 3: Select “Portrait”.
For Microsoft 2003 & Older Versions, and Internet Browsers
Do the following to modify the page orientation to portrait from landscape mode in the page setup of Microsoft Office 2003 & older versions, and internet browsers:
Step 1: Click on “Print”.
Step 2: Open the option for “Preferences” or “Page Setup” depending on the program you are using.
Step 3: Select “Portrait” as the Page Layout option.
For Other Programs
Check the settings or file menu of the program you want to print from for “Page Setup”. If this option is not available in the settings or file menu, go to the option that allows you to print and then find the option for “Orientation” or “Page Setup”.
How to Change HP Printer to Portrait from Landscape Mode via Printer Settings
To change your HP printer to portrait mode from landscape mode via printer settings, do the following steps:
Step 1: Open your computer’s “Control Panel”.
Step 2: Open “Devices and Printers”.
Step 3: Locate your HP printer among the listed devices and then right-click on it.
Step 4: Click on “Printing Preferences”.
Step 5: Click on “Orientation”.
Step 6: Select “Portrait”.
If the HP printer not printing vertically problem persists, we recommend that you read the next section.
HP Printer Not Printing Vertically [Other Causes & Solutions]
In this section, we will look at other causes of the HP printer not printing vertically problem. We will also provide solutions to each of these causes.
1. Corrupted HP Printer Driver
This issue can cause your printer to disregard the settings you have selected. If this is the cause of the HP printer not printing vertically problem, all you need to do is to uninstall and then reinstall your HP printer driver.
To uninstall and reinstall your HP printer, we recommend that you click here: HP Won’t Scan to Computer – How to Uninstall and then Reinstall your HP Printer Software and follow the instructions under the “How to Uninstall and then Reinstall HP Printer Software” section.
2. Corrupted System Files
When your computer’s system files become corrupt, it can cause invalid or wrong commands to be sent to your HP printer which in turn can cause the HP printer not printing vertically issue.
To resolve this problem, use System Restore Point to take your computer back to an earlier date before the issue started. To do this, click HP Printer Not Printing After Windows 10 Update – Restore your Computer via System Restore Point, and then follow the steps under the “How to Restore your Computer via System Restore Point” subsection.
3. Malware or Virus Infection
If your computer is infected with malware or virus, it could cause your computer to send wrong commands to your HP printer. As a result, despite selecting the portrait option, your printer will continue to print in landscape mode.
The simple fix to this issue is to ensure that your computer is installed with anti-malware and antivirus programs that are both up-to-date. After updating these programs, run a malware and virus scan to get rid of any infection.
4. Faulty Printer Hardware
It could be that your printer hardware is faulty which is why it is not printing vertically. You can contact HP Customer Support to come and service the printer if it can be salvaged. If it can’t be fixed, then you have to get a new one.