In this article, we will provide you with easy steps to solve the HP printer not printing after update problem.
How to Fix HP Printer Not Printing After Update
The HP printer not printing after update issue can be fixed using the steps below:
1. Restart your PC
Irrespective of the operating system of your computer, there are three main ways to restart a PC:
i. Using the On-Screen Menu Icon
This is the standard way of restarting a computer.
Step 1: Click on the Windows “Start” icon
Step 2: Click the system’s “Power” icon
Step 3: Select the “Restart” option.
Step 1: Click on the “Apple” icon
Step 2: Select the “Restart” option.
ii. Using Keyboard Shortcuts
You can use this method when applications on your computer freeze.
Step 1: Press down the Ctrl (control), Alt (Alternate), and Del (Delete) keys on your keyboard together.
Step 2: Wait until a new window or menu is displayed before releasing the keys.
Step 3: Click on the system’s “Power” icon at the screen’s lowest right corner.
Step 4: Choose “Restart”.
On Mac computers, you can use keyboard shortcuts to restart your computer without getting a prompt to save unsaved documents or getting a prompt to save unsaved documents.
Without a Prompt to Save – Press the “control” and “command” keys and the power button at the same time.
With a Prompt to Save – Press the “Control” and “Command keys and then the Media Eject button at the same time.
iii. Using your PC’s Power Button
You can use this method when your computer itself freezes. This option isn’t good for your computer; therefore, you should not use it except when the keyboard shortcut failed to work.
How to restart your PC using its Power Button
To restart your PC via its power button, do the following:
Step 1: Find your PC’s power button.
Step 2: Press down the button and allow your PC to shut down.
Step 3: Wait for the screen and lights to go off and the fan to shut off.
Step 4: Still wait for a few seconds and then press down the PC’s power button again to turn on the computer.
After restarting your computer, check if the HP printer not printing after update issue is resolved.
If it is not, do step 2.
Read this article: HP Printer Not Printing [Issues & Solutions] to learn how to solve any other HP printer not printing issue that you might be experiencing.
2. Confirm the Compatibility of your HP Printer with the Update
Your HP printer not printing after update might be a result of the incompatibility of your HP printer with the update. This is usually the case for most HP printers that were released before the update was released.
In this situation, you need to confirm whether your HP printer and the new update are compatible. You can check online for a list of printers that are compatible with the update you intend to upgrade to. If you can’t find your HP printer in the list, then it means it is not compatible.
Therefore, you need to return to the previous version that was working with your computer.
When you are sure that your printer model is compatible with the update, do the next step.
3. Run HP Print and Scan Doctor
To run HP Print and Scan Doctor, click this link: HP Printer Printing Blank Pages – How to Run HP Print and Scan Doctor, and follow the steps we provided in the “How to Run HP Print and Scan Doctor” section.
If the HP Print and Scan Doctor is unable to fix the HP printer not printing after update problem, do step 4.
4. Uninstall and then Reinstall your HP Printer Software
To uninstall and reinstall your HP printer software, click: HP Won’t Scan to Computer – How to Uninstall and then Reinstall your HP Printer Software and follow the instructions under the “How to Uninstall and then Reinstall HP Printer Software” section.
Immeditately the reinstallation is complete, try to print a document.
If it fails to print, it means that the HP printer not printing after update problem is still unresolved.
Therefore, you should do the next step.
5. Carry out System Recovery
At this point, you need to carry out system recovery on your PC. There are different types of recovery options depending on your computer’s operating system and version. Therefore, we recommend that you go check the website of your OS provider for these options.
If the HP printer not printing after update problem still persists after performing system recovery on your PC, do the final step below.
6. Contact HP
If the steps above fail to resolve the HP printer not printing after update problem, then you should visit Contact HP Customer Support to schedule a repair for your printer.