In this article, we will provide you with solutions to fix the HP printer not printing 4×6 problem within minutes.
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HP Printer Not Printing 4×6 [Solutions]
Do the following to fix the HP printer not printing 4×6 problem:
1. Select the Right Paper Size
The paper size that is selected in the print settings might not be the same as the 4×6 photo paper you want to print on. When that happens, it will lead to the HP printer not printing 4×6 problem.
Therefore, you need to select the 4×6 paper size from the print settings. We will guide you on how to do this below for both Windows and Mac computers.
How to Select the 4×6 Paper Size on Windows
To select the 4×6 paper size on Windows, do the following steps:
Step 1: Put the 4×6 photo paper into your HP printer’s input tray.
Step 2: Locate the photo you intend to print and open it.
Step 3: Click on “File”.
Step 4: Click on “Print”.
Step 5: Click on “Properties”, “Printer Properties”, or “Preferences”.
Step 6: Click on the tab labeled “Paper”.
Step 7: From the menu for “Original Size”, choose “4×6”
Step 8: Click “OK”.
If you can’t find the “4×6” option, you need to create a custom size.
How to Create a Custom Paper Size on Windows
To create a custom paper size on Windows, do the following:
Step 1: Click on “Edit” from the menu for “Original Size”.
Step 2: Type in the weight as well as the height of the paper.
Step 3: Click “Add” when you are done. This new custom size can be selected later when you want to print in this size.
How to Select the 4×6 Paper Size on Mac
To select the 4×6 paper size on Mac, do the following steps:
Step 1: Put the 4×6 photo paper into your HP printer’s input tray.
Step 2: Locate the photo you intend to print and open it.
Step 3: Click on “File”.
Step 4: Click on “Page Setup”.
Step 5: Select “4×6” under the Paper Size option,
Step 6: Click “OK”.
If you can’t find the “4×6” option, you need to create a custom size.
How to Create a Custom Paper Size on Mac
To create a custom paper size on Mac, do the following:
Step 1: Choose “Manage Custom Sizes” from the “Paper Size” option.
Step 2: When the new window appears, click on the plus sign. This action will create a new size.
Step 3: Double-click on the default name.
Step 4: Type in any name of your choice for the new custom size.
Reminder: When renaming the custom size, ensure that you don’t give it a name that is already used by an existing size. If you do that, you will override the existing size.
Step 5: In the section for paper size, type in the dimensions for the width as well as the height of the paper.
Step 6: If you desire, you can set the paper margins.
Step 7: Click on “OK”.
Step 8: In the window for Page Setup, choose the new size you just created.
Step 9: Click “OK”.
Step 10: Click “File”.
Step 11: Click “Print”.
We recommend that you read this article: HP Printer Not Printing [Issues & Solutions] if you are experiencing any other HP printer not printing issues.
2. Print Using another Program
Another reason you are experiencing the HP printer not printing 4×6 issue could be that the program you are trying to print from doesn’t have the capacity to translate some settings to your HP printer.
Therefore, in such a case, you should use another similar program to confirm if the problem lies with the initial program you wanted to print from. For instance, if you are printing a photo which is usually the case when folks want to print on 4×6, you can Paint, HP Photo Creations or Windows Photo Viewer to print the photo.
If the HP printer not printing 4×6 issue persists after using another program, do the next solution.
3. Update and Get the Full Feature Software for your HP Printer
It could be that you installed the basic driver of your HP printer. Doing so can make certain features unavailable for your printer.
Therefore, you need to go to the HP Software and Drivers page, and then enter your printer model. After that, install the Full Feature Software of your HP printer.
After the installation is complete, try to print again.
If you still encounter the HP printer not printing 4×6 problem, then there is only one thing left to do.
4. Contact HP
Since none of the solutions above fixed the HP printer not printing problem, the only thing you can do now is to contact HP Customer Support. If the service is available in your region, you should be able to schedule a repair for your printer.
The repair fee is free for HP printers still under warranty. However, if your printer is out of warranty, you will have to pay for the repair.
If the printer cannot be fixed, you will be given a replacement of the same model free of charge provided that your printer’s warranty is valid.
