This article will guide you on how to resolve the “HP printer not printing attention required print queue” problem.
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HP Printer Not Printing Attention Required Print Queue Troubleshooting Steps
To resolve the ‘HP printer not printing attention required print queue’ issue, follow these detailed steps:
Check Printer Status: Start by checking if the printer is on and properly connected to your computer or network. Look for any error messages displayed on the printer itself.
Inspect Paper Tray: Check for any paper jams. Carefully remove any stuck paper, ensuring not to tear it. Make sure the paper is loaded correctly, not overloaded, and aligned without being wrinkled or bent.
Check Ink or Toner Levels: Verify if the ink or toner cartridges are adequately filled. Replace them if they are low or empty. Ensure you use cartridges compatible with your HP printer model.
For instance, if you get this HP 63 Black ink cartridge (F6U62AN) from Walmart, it is compatible with HP Deskjet 1112, 2130, 2132, 3630, 3632, 3633, 3634, 3636, 3637, HP ENVY 4512, 4513, 4520, 4522, 4523, 4524, HP OfficeJet 3830, 3831, 3833, 4650, 4652, 4654, and 4655 printer.
Restart Printer and Computer: Sometimes, a simple restart can clear error messages. Turn off both devices, wait a couple of minutes, and then turn them back on to reset the system.
Update Printer Drivers: Visit the HP website to find and install the latest drivers for your printer model. This can resolve many communication and functionality issues.
Run Printer Troubleshooter: For Windows users, the operating system provides a printer troubleshooting tool. Access it via the Control Panel or Settings to diagnose and fix printer-related issues automatically.
These steps address the most common causes for the ‘attention required’ message in your HP printer’s print queue.
If the problem persists after trying the basic troubleshooting steps, consider these advanced solutions:
Reset Printer: A factory reset can clear deep-rooted issues. This will erase all settings and return the printer to its original state. Refer to your printer’s manual for instructions on how to perform a factory reset.
Check Network Settings: For network printers, confirm the network settings, including IP address and network path, to ensure proper connectivity. Consult your network administrator or refer to the HP support site for guidance on network settings.
Consult HP Support: If you’re unable to resolve the issue, contact HP’s customer support. They can provide personalized assistance and, if necessary, guide you to professional repair services.
These solutions are more technical and may require a deeper understanding of your printer and network settings.
Prevent future issues with your HP printer by adopting these preventive measures:
Regular Maintenance: Regular cleaning is essential. Gently clean the print head and check for any physical obstructions in the printer. Use a dry, lint-free cloth for cleaning.
Software Updates: Regularly updating your printer’s software and drivers ensures compatibility and optimal performance. Check the HP website periodically for updates.
Proper Usage: Always use the recommended type of paper and ink or toner cartridges. Avoid overfilling the paper tray and replace consumables timely to prevent damage and ensure consistent print quality.
By adhering to these practices, you can significantly reduce the likelihood of encountering the ‘attention required’ print queue error and other printing issues.