HP 8625 Printer Fax Locked [Solved]

This article will provide you with solutions to the HP 8625 printer fax locked problem.

HP OfficeJet Pro 8625 e-All-in-One Wireless Color Inkjet Printer

1. Print a Fax Test Report – HP 8625 Printer Fax Locked

To print a fax test report, do the following steps:

Step 1: On your printer’s control panel, go to the “Setup” or “Fax” menu.

Step 2: Select “Fax Test Report” or “Run Fax Test.”

Step 3: Review the test report to find out which tests failed.

Step 4: Follow the instructions on the report to fix the issue.

After completing the instructions, check if the issue is fixed.

If the issue persists, do the next solution.

2. Change these Settings – HP 8625 Printer Fax Locked

i. Fax Speed: Instead of using the fast setting, use the standard or slow setting. 

ii. Error Correction Mode: Enable the Error Correction mode. With this mode turned on, the chances of getting your fax sent are increased. However, the time to complete the fax might be longer.

iii. Send Fax in Black and White: This will ensure that the fax is sent in case the receiving machine does not support fax in color.

iv. Dialing Type (Tone or Pulse): Confirm the dialing type. It is recommended to use toner dialing as this is what is commonly used.

v. Error Reporting: Enable this setting so that the printer can print a report when there is an error. The error has a numeric code that allows you to search for the error on the HP Customer Support page and find a solution to the error.

After changing the above settings, check if the issue is fixed.

If the issue persists, do the next solution.

HP OfficeJet Pro 8625 e-All-in-One Wireless Color Inkjet Printer

3. Check your Printer’s Fax Connection – HP 8625 Printer Fax Locked

Do the following tasks to check your printer’s fax connection:

1. Use a Phone to Call your Printer’s Fax Number – HP 8625 Printer Fax Locked

If there is no fax tone when you make the call, your fax machine might be disconnected or turned off. Therefore, confirm that the machine is turned on and properly connected.

2. Confirm that you are using the correct Ports – HP 8625 Printer Fax Locked

Ensure that you plug the phone line into the 1-LINE port and that the phone or answering machine is plugged into the 2-EXT port on your printer.

3. Use Only Genuine Compatible Fax Cable – HP 8625 Printer Fax Locked

The fax cable you use must be genuine and compatible with your HP printer. Therefore, it is recommended that use the fax cable that came with your HP printer. If you must use another fax cable, ensure that the connector has two wires and not four. Shorter fax cables with higher quality are better than the longer but lesser quality cables.

4. Disconnect Other Devices from the Phone Line – HP 8625 Printer Fax Locked

Some faxing issues might be caused by other devices connected to the phone line. Therefore, disconnect such devices from the phone line.

After doing the tasks above, check if the issue is fixed.

If the issue persists, do the next solution.

You can read this article: HP Printer Locked [Issues & Proven Solutions] to learn about other HP printer locked issues and how to resolve them.

4. Reset your HP Printer – HP 8625 Printer Fax Locked

To reset your HP printer, do the following steps:

Step 1: Remove the rechargeable battery connected to your printer if there is one.

Step 2: Turn on your printer if it is turned on.

Step 3: Unplug the power cable from your printer.

Step 4: Unplug the power cable from the connected power source.

Step 5: Wait for 60 seconds.

Step 6: Plug the power cable into an electric wall outlet rather than other power sources such as a power strip, surge protector, etc.

Step 7: Plug the power cable into your printer.

Step 8: Turn on your HP printer.

Check if the issue is resolved.

If the issue persists, contact HP Customer Support for further assistance.