“Why won’t my printer print after I stop HP ink?” If you’re asking this, this article will guide you through the process of troubleshooting this common issue.
Table of Contents
Understanding the Problem
When you stop your HP ink subscription, it can disrupt the way your printer operates. The subscription often comes bundled with proprietary software and firmware updates. Once you stop the subscription, you may lose access to essential functionalities, causing your printer to malfunction.
Troubleshooting Steps
This section provides detailed steps for troubleshooting your printer issue after discontinuing your HP ink subscription. Follow each of these procedures carefully:
Check Printer Queue
Your printer queue holds the list of documents waiting to be printed. If something is stuck or paused there, it could prevent new tasks.
To check, go to the ‘Control Panel’ on your computer, navigate to ‘Hardware and Sound,’ and then click ‘Devices and Printers.’ Find your printer, right-click on it, and choose ‘See what’s printing.’ Delete any pending or failed tasks.
Restart Printer
Believe it or not, simply turning off and on your device can solve a myriad of issues.
To restart your printer, press the ‘Power’ button to turn it off. Unplug the printer from the electrical outlet and wait for at least 60 seconds to allow the device to reset.
After waiting, plug it back in and turn it on. This may help in reinitializing the internal software.
Check Connection
Ensuring a stable connection between your printer and computer is crucial.
If you’re using a Wi-Fi connection, make sure the printer is connected to the same network as your computer. You can usually confirm this by printing a network configuration page through the printer’s settings menu.
For wired connections, inspect the USB cable for any visible damage and ensure it’s securely connected to both your computer and the printer.
Update Drivers
Drivers act like translators between your computer and printer. Outdated or corrupted drivers can lead to printing issues.
Go to HP’s official website and enter your printer model to find the latest drivers. Download and install them. Reboot both your computer and printer after the installation to apply the changes.
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Alternative Solutions
If you’ve gone through all the troubleshooting steps and still can’t get your printer to work, it may be time to explore alternative solutions:
Use Third-Party Ink Cartridges
You don’t have to use HP’s own cartridges. There are third-party options available that are often cheaper and just as effective.
However, make sure to purchase cartridges that are compatible with your printer model. Check online reviews to ensure you’re buying from a reputable seller.
Check out these HP 910 / 910Xl Ink Cartridges on Amazon. They are compatible with HP OfficeJet Pro 8035e, HP OfficeJet Pro 8025e, HP OfficeJet Pro 8022e, HP OfficeJet Pro 8028e, HP OfficeJet Pro 8028, HP OfficeJet Pro 8026, HP OfficeJet Pro 8015, HP OfficeJet 8022, HP OfficeJet Pro 8025, HP OfficeJet Pro 8014, HP OfficeJet Pro 8035, HP OfficeJet Pro 8024, HP OfficeJet Pro 8023, HP OfficeJet Pro 8012, HP OfficeJet Pro 8022, HP OfficeJet Pro 8021, HP OfficeJet Pro 8010, HP OfficeJet Pro 8020, and HP OfficeJet Pro 8030.
Reset Printer to Factory Settings
Resetting your printer will revert it to its original factory settings, which can sometimes resolve lingering issues. Be aware that this will erase all your personalized settings, including Wi-Fi configurations and preferences.
The steps for this vary by model, so consult your printer’s user manual for specific instructions.
Contacting HP Support
If you’ve tried all the above steps and are still experiencing issues, it might be time to contact HP customer support. Prepare your printer model, serial number, and a detailed description of your problem. HP support can provide targeted advice, and they might even guide you through advanced troubleshooting steps.
