If you’re wondering why HP printer stops printing after adding paper, this guide is crafted to answer all your questions. We’ll even provide a step-by-step solution for resolving this printer problem.
Table of Contents
Why HP Printer Stops Printing After Adding Paper
Before diving into the step-by-step troubleshooting guide, let’s answer the question “why HP printer stops printing after adding paper?” From mechanical issues like paper jams to software problems like outdated drivers, many factors can disrupt your printer’s functionality.
Solution Steps to Resolve the Problem
Do the following solutions in the given order to resolve the problem:
Step 1: Check for Paper Jams
Paper jams can cause your HP printer to stop functioning correctly. When checking for paper jams, safety comes first. Make sure to turn off the printer and unplug it from the power outlet. Open both the front and back access doors of your printer.
Check the paper rollers and the corners for any trapped or torn paper. Gently remove any obstructions, being cautious not to rip the paper as it can make it more challenging to remove later.
Step 2: Confirm Paper Size and Type
Incorrect paper size or type can halt printing processes. First, open the paper tray and ensure that the paper aligns with the markers inside.
Second, double-check your printer settings on your computer. Navigate to ‘Control Panel,’ then ‘Devices and Printers,’ and right-click on your HP printer to access ‘Printer Preferences.’ Confirm that the paper size and type set here correspond to what you’ve placed in the printer.
Step 3: Update Printer Software
Outdated software drivers can cause a myriad of issues. To update the drivers, first visit the official HP website. Use the search function to find your specific printer model. Download the latest driver available for your operating system.
Run the downloaded file and follow the installation prompts. You might need to restart your printer or computer after the installation is complete for the changes to take effect.
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Step 4: Run Printer Diagnostics
Most HP printers offer built-in diagnostic tools. Access these tools via the printer’s physical control panel or the printer software on your computer. Look for options labeled ‘Tools,’ ‘Utilities,’ or ‘Maintenance’ to find the diagnostics.
Run the recommended tests, which may include print quality and alignment tests. Follow the on-screen instructions, as they can sometimes resolve the issue automatically.
Step 5: Consult Technical Support
If all previous steps don’t resolve the issue, contacting HP technical support is your final resort. Have your printer’s model number and serial number handy, as this will expedite the support process. Follow the guidance given by the technical experts carefully, as their advice is tailored to your specific issue.