Scan with HP Printer [How To/Issues & Solutions]

If you want to scan with HP printer and you are having issues with it, then allow us to provide you with solutions on how to get an HP printer to scan without hassle.

HP OfficeJet Pro 8710 All-in-One Wireless Printer, HP Instant Ink or Amazon Dash replenishment ready (M9L66A), Black

Table of Contents

How to Scan with the Automatic Document Feeder (ADF) of an HP Printer

To scan from the Automatic Document of your HP printer, do the following:

1. Select Acceptable Media

You need to know that there are certain specifications that your original document must meet before you can scan with the ADF. If your original media doesn’t meet the criteria below, then you should use the printer’s scanner glass instead to scan.

i. Legal-size or A4 paper.

ii. Paper with a custom size that ranges from 88.9 mm x 127 mm to 216 mm x 356 mm (3.5 inches x 5.0 inches to 8.5 inches x 14 inches).

iii. The weight of the media must fall within a range of 16 pounds to 24 pounds (60 g/m2 to 90 g/m2).

iv. The media must be rectangular or square-shaped and in perfect condition.

v. The media must be free from punch holes or perforations.

vi. The media must not have wet glue, ink, or correction fluid.

It is not advisable to use the Automatic Document Feeder to scan photos, transparencies, forms with multiple parts, lightweight paper, and pages with gummed back.

2. Place the Original Media in the Automatic Document Feeder

Before you place any media you want to scan in your HP printer’s ADF, ensure that there are no wrinkles, curls, paper clips, attached material, or staples. You should also ensure that the sheets of paper do not stick together.

How to Place an Original in your HP Printer’s ADF

To place an original media in your printer’s automatic document feeder, follow the steps below:

Step 1: Place sheets of paper that are of the same size in the ADF’s input tray with the paper facing upward. Ensure that the initial page you want to scan is on the top of the stack. Also, the upper part of the initial page should be pointed towards the feeder.

Step 2: Use the paper guides to adjust the stacks of paper to the center.

3. Scanning Documents with One-Side

Follow the steps below to scan with your HP printer’s automatic document feeder if the document has just one print side:

Step 1: Press the button for “Scan Document To”.

Step 2: Follow the on-screen instructions to finish scanning the document.

4. Scanning Double-Sided Documents

The steps below will guide you on how to scan double-sided with your HP printer’s automatic document feeder:

Step 1: Locate and then slide your printer’s “Duplex”. In most cases, it is on the left side of the ADF, but it might differ from model to model.

This action will cause your printer’s scanner to function in duplex mode.

Step 2: Open the HP Solution Center on your computer.

To open the HP Solution Center on your computer, do the following

i. Click on “Start”.

ii. Click on “Programs”.

iii. Click on “HP”.

iv. Click on “HP Solution Center”.

Step 3: Click on “Scan Document”. This action will cause a dialog for HP Scanning to appear.

Step 4: Click on “Scan”.

Step 5: Immediately the printer is done scanning, click on “Done”.

How to Fix HP Printer Not Scanning from Feeder

If your HP printer is not scanning from the feeder, do the steps below to fix it:

Step 1: Open your computer’s control panel.

Step 2: Search for and click on “Scanners and Cameras”.

Step 3: Click on your HP printer.

Step 4: Click on “Scan Profiles”.

Step 5: Edit the profiles listed and confirm the “Source” settings is “Feeder” instead of “Flatbed”. If it is not, then you need to change it.

Step 6: Try to scan a document.

If it scans, then the issue has been resolved. 

If your HP printer still won’t scan from the document feeder, then you need to contact HP Support for further assistance.

How to Scan Via Mopria Scan App to Android Phone from HP Printer

To scan photos or documents to an android phone from an HP printer via the Mopria Scan app, do the following:

The first thing you need to do is to ensure that you fulfill the requirements to use the app. Check the requirements below:

  • Connect your HP printer to the wireless network you want to use. Alternatively, you can use Wi-Fi Direct connection.
  • If you are using a Wi-Fi connection, then you should make sure that your android phone and HP printer are at least 6 feet close to your router.
  • If you are using a network connection, then you should make sure that your phone and printer are connected to one network.

Once you have confirmed the above requirements, follow the steps below:

Step 1: Click this link to download the Mopria scan on your android phone.

Step 2: Once the app is downloaded to your device, install it.

You might be prompted to grant the app access to your device’s media, files, and photos. Once you get this prompt, simply tap “Allow”.

Step 3: Open the Mopria Scan app.

Step 4: Under the “Discovered Scanner” section, tap on your printer’s scanner.

Step 5: Put the document you want to scan into the scanner glass of your HP printer or the ADF (Automatic Document Feeder).

Step 6: Change any scan settings as desired.

Step 7: Tap “Scan”.

Step 8: Follow the screen prompts on your android phone to complete the scan process.

How to Scan to Chromebooks with HP Printer

You can set up a scan job via Webscan or Chrome OS when your HP printer is on a network connection.

How to Scan from Chromebook via Chrome OS with HP Printer

To scan from your Chromebook via Chrome OS with your HP printer, follow the steps below:

Step 1: Update to the current Chrome OS version on your Chromebook.

Step 2: On your Chromebook, click on the clock located in the lowest right corner.

Step 3: Click on the icon for “Settings”.

Step 4: Go to the end of the lowest part of your screen and click on “Advanced”.

Step 5: Under the “Print and Scan” section, click on “Scan”.

Step 6: Choose your HP printer.

Step 7: Tap on “More Settings” to change the settings to your preferred choices.

Step 8: Click on “Scan”.

How to Scan from Chromebook via Webscan with HP Printer

If your HP printer is scan-enabled, then you can easily scan photos and documents via Webscan when connected to a network. You don’t need any other driver or software to do this.

To scan from your Chromebook via Webscan with your HP printer, follow the steps below:

Step 1: Put the document you want to scan into the scanner glass of your HP printer or the ADF (Automatic Document Feeder).

Step 2: Ensure that your HP printer, computer, and mobile phone are connected to one network.

Step 3: Get the IP address of your printer.

  • HP Printers with Control Panel Menu: The IP address can be found in the printer’s “Wireless Summary”. Alternatively, you can find it in the printer’s network settings.
  • HP Printers without Control Panel Menu: To get the IP address, print out a “Wireless Network Test Results” or “Network Configuration” page. You’ll find the IP address listed in any of these two.
  • Most HP Printers without Control Panel Menu: Press the “Information” and “Wireless” buttons at once. Alternatively, press the “Start Copy Black” and “Wireless” buttons at once.
  • HP Tango, Envy 6400 and 6000, and DeskJet 6400 and 6000 Printers: Press down the printer’s “Information” button. Do this until all the buttons on the control panel light up. Once that happens, press the “Resume” and “Information” buttons at once.

Step 4: Open a web browser on your Chromebook.

Step 5: In the address line of the browser, enter the IP address of your HP printer.

Step 6: Press “Enter”. This action will open the Embedded Web Server (EWS) or your printer’s homepage.

Step 7: If a window is displayed requesting certificate or login information, then you should provide the relevant information to open the Embedded Web Server.

  • If the screen displays a website security certificate, just click on “Continue”. This action will open your printer’s homepage.
  • If the screen displays a login window, enter “admin” as the username. Now, type in the PIN that you found on the printer’s label found on the back or underneath the product. You can also use the password that the printer administrator has set.

Step 8: Click on “Scan”.

This message will then be displayed: “You cannot use this function because it has been disabled”.

Step 9: Click on “Settings”.

Step 10: Click “Security”.

Step 11: Click on “Administrator Settings”.

Step 12: If you get a prompt to visit a webpage that has HTTPS-enabled security, click “Redirect to HTTPS” or “OK”.

Step 13: If your printer displays the message “Your connection is not private”, simply click on “Advanced”.

Step 14: Click on “Proceed to [Printer IP Address]”.

Step 15: Look for and choose the box beside “Webscan from EWS” or “Webscan” in “Administrator Settings”.

Step 16: Click on “Apply”.

Step 17: Click “OK”.

Step 18: Go back to the “Scan” menu and make your scan preferences selection.

Step 19: Click on “Start Scan”.

Step 20: Follow the on-screen instructions to save your scanned document or photo.

All that we have discussed from the beginning of this article will work for the following HP printers if you want to scan documents or photos:

HP DeskJet 2135, HP DeskJet 1510, HP DeskJet 1050, HP DeskJet 1512, HP DeskJet 2540, HP DeskJet 2600, HP DeskJet 2652, HP DeskJet 2630, HP DeskJet 2620, HP DeskJet 2132, HP DeskJet 2622, HP DeskJet 3755, HP DeskJet 3700, HP DeskJet 3632, HP DeskJet 3752, HP DeskJet 3720, HP DeskJet 3635, HP DeskJet 3631, HP DeskJet 3760, HP DeskJet 3637, HP DeskJet 4155, HP DeskJet 4152, HP DeskJet 4535, HP DeskJet 5820, HP DeskJet 2130, HP DeskJet 3050

HP OfficeJet 8710, HP OfficeJet 3830, HP OfficeJet 4500, HP OfficeJet 4650, HP OfficeJet 200 mobile printer, and HP OfficeJet 6600.

HP Envy 5530, HP Envy 5055, HP Envy 6000, and HP Envy 5000,

HP 3630, HP 410 HP, HP 4100 HP, HP 419

HP Photosmart, HP tango, and HP tango x printers.

How Do I Enable My HP Printer to Scan to a Windows Computer? [Solved]

HP Printer Assistant application can be used to enable your printer to scan to your computer. To enable your HP printer to scan to your Windows computer using this application, follow the steps below:

Step 1: On your Windows computer, open the installed HP Printer Assistant.

For Windows 10

i. Go to Windows’s “Start” menu.

ii. Click on “All Apps”.

iii. Click on “HP”.

iv. Click on the name of your HP printer.

For Windows 8.1

i. Click on the down arrow located at the bottom left edge of the “Start” screen.

ii. Click on the name of your HP printer.

For Windows 8

i. Right-click any empty space on the “Start” screen.

ii. Click on “All Apps”.

iii. Click on the name of your HP printer.

For Windows 7

i. Click on “Start”.

ii. Click “All Programs”.

iii. Click “HP”.

iv. Click on your HP printer’s folder.

v. Click on the name of your Printer.

Step 2: Navigate to the section for “Scan”.

Step 3: Choose “Manage Scan to Computer”.

Step 4: Click on “Enable”.

How to Enable Remote Scanning on HP Printer

The remote scanning feature is usually disabled for security reasons. However, you can enable it using the EWS (Embedded Web Server) by following the steps below:

Step 1: Open your printer’s EWS.

Step 2: Open the tab for “Settings”.

Step 3: Click on “Security”.

Step 4: Click on “Administrator Settings”.

Step 5: Click the checkbox for “Enable” that is next to “Scan from a Computer or Mobile Device”.

Step 6: Click on Apply.

How Can I Get My HP Printer to Scan to My Computer? [Answered]

If you are wondering how to get your HP printer to scan to computer, then you should follow the steps below:

Step 1: Place the document you want to scan on your printer’s scanner glass. Alternatively, if your HP printer has an automatic document feeder (ADF), then you can insert the document into the feeder.

Ensure that you follow the signals of the indicators when loading a document into the feeder.

Step 2: From your printer’s control panel home Screen, tap the icon for “Scan”.

Step 3: Swipe right.

Step 4: Tap the icon for “Computer”.

Step 5: Choose the computer you will scan to.

Step 6: Confirm that the option “Scan Shortcut” is what you intend to use. Alternatively, you can tap “Scan Shortcut” if you want another scan option.

Step 7: If the ADF is what you want to use to scan, and the document you want to scan has just one side, then you should tap the “Original 2-sided” slider by the left. This will set the 2-sided option off.

Step 8: Tap the icon for “Settings” if you have further scan options that you want to select.

Step 9: Tap “Start Scan” or “Send”.

If you are wondering how to get your HP printer to scan to your laptop, then you can use the steps above as they also apply to laptop computers.

HP 15-inch Laptop, 11th Generation Intel Core i5-1135G7, Intel Iris Xe Graphics, 8 GB RAM, 256 GB SSD, Windows 11 Home (15-dy2024nr, Natural silver)

HP Printer Scanning Very Slow [How to Fix]

If your HP printer is scanning very slowly, then follow the steps below to fix the problem:

Step 1: Unplug the printer’s power cord from your HP printer while your device is turned on.

Step 2: Unplug any other cable that is connected to your printer.

Step 3: Press down the power button for your printer for about 15 seconds.

Step 4: Connect the power cord directly to a wall outlet and not a surge protector or power strip.

Step 5: Plug the power cord back into your HP printer.

Your printer should come on automatically. However, if it doesn’t, then press the power button to turn it on.

Step 6: Try to scan while you watch the scanner bulb located under the scanner glass bed.

Once the scanner lid is closed, you can determine the speed of the bulb movement by watching the movement of the light.

If the bulb movement is slow, the best solution will be to update the firmware of your HP printer. To do that, simply go to the HP official software and driver website and download the latest version of your printer’s firmware.

To read more awesome articles, click any of the links below…

Your HP Printer Copying Problems Fixed

How to Reset HP Printer [Detailed Guide]

Clear HP Printer…[How To/Issues & Solutions]

HP Printer Says Out Of Paper [Solutions]

HP Printer Not Picking Up Paper [Solved]

Paper wont feed through HP Printer [Solved]

HP Printer Paper Error [Issues & Solutions]

How to Scan to Network Folder

How to Scan to Network Folder on Certain HP LaserJet Pro MFPs (Multifunction Printers)

To scan to network folder on certain HP LaserJet Pro Multifunction printers, follow the steps below:

Step 1: Place the document you want to scan on your printer’s scanner glass following the printer’s indicators.

Step 2: From the control panel’s home screen. Touch the icon for “Scan”.

Step 3: Touch the item “Scan to Network Folder”.

Step 4: In the network folders list, choose the folder where the document will be saved.

Step 5: The display screen will then show the settings for the scan.  

  • If you want to change a setting, touch the button for “Settings”, and then make the change you desire.
  • If you are satisfied with the settings, do the step below.

Step 6: Touch the button for “Scan” to begin scanning the document.

HP LaserJet Pro Multifunction M428fdn with Built-in Ethernet & Duplex Printing (W1A29A)

How to Scan to Network Folder on HP LaserJet Pro MFP M479, M429, M428, M329

To scan to network folder on the above-listed HP LaserJet Pro Multifunction printers, follow the steps below:

Step 1: Place the document you want to scan on your printer’s scanner glass following the printer’s indicators.

Step 2: From the control panel’s home screen. Touch the icon for “Scan”.

Step 3: Touch the icon for “Network Folder”.

Step 4: In the network folders list, choose the folder where the document will be saved.

Step 5: If you get a prompt to type in the PIN, do so.

Step 6: From the list for “Save As”, choose a file type.

Step 7: Touch “Filename”. After that, enter a filename for the file you scanned using the keypad.

Step 8: Touch “Done”.

Step 9: If you want to change certain scan options or you want scan preview, do these:

  • Touch the icon for “Settings” if you want other scan options.
  • Touch the icon for “Preview” or “Touch to Preview”, if you want a scan preview. Note that the option for preview varies from model to model.

Step 10: Touch “Start Scan” or “Send”.

How to Fix HP Printer Cannot Scan To Network Folder

If your HP printer cannot scan to the network folder, try any of the solutions below to fix it:

1. Change the Scan’s Default Folder

How to Change the Scan’s Default Folder

To change the scan’s default folder, do the following steps:

Step 1: On your Windows computer, search for “HP”>

Step 2: From the results, click on the name of your HP printer. This action will cause the HP Printer Assistant to open.

Step 3: To open the HP Scan, click on “Scan a Document or Photo”.

Step 4: Click any of the shortcuts.

Step 5: Click on “More” or “Advanced Settings”.

Step 6: Click on “Destination”.

Step 7: Click on “Browse”.

Step 8: Choose the folder you want.

Step 9: Click “OK”.

Step 10: Click on “OK”. Alternatively, you can click on the icon for “Save”.

Step 11: The steps above should be repeated for each shortcut. This depends on the location where the different types of scan jobs will be saved.

2. Enable SMB 1.0 on your Computer

The SMB 1.0 feature on your Windows computer is necessary to allow your HP printer to gain access to shared folders on your computer. This feature in most cases gets disabled during a Windows update. Hence, if such happens, then you need to enable it.

How to Enable SMB 1.0

To enable SMB 1.0, do the following steps:

Step 1: Go to the control panel on your computer.

Step 2: Click on “Uninstall a Program”.

Step 3: Locate the panel on the left and click on “Turn Windows features on or off”.

Step 4: Look at the checkbox beside “SMB 1.0/SIFS File Sharing Support” and confirm that it is checked. If it is not checked, then you should click on it to check it.

Step 5: Restart your computer.

Step 6: Try to scan to the network folder.

If it scans, then the issue has been resolved.

If it doesn’t scan, then you need to try the next solution.

3. Enable SMB 1.0 in the EWS (Embedded Web Server)

Enabling the SMB 1.0 in the EWS might resolve the issue.

How to Enable SMB 1.0 in Embedded Web Server

To enable SMB 1.0 in Embedded Web Server (EWS), do the following steps:

Step 1: Open a web browser on your computer.

Step 2: In the address line of the browser, enter the IP address of your HP printer.

Step 3: Press “Enter”. This action will open the Embedded Web Server (EWS) or your printer’s homepage.

Step 4: Click on the tab labeled “Network”.

Step 5: Click on “Advanced Settings”.

Step 6: Click on the checkbox beside “SMB” to enable it.

4. Disable SMB 2 and SMB 3 in Embedded Web Server

The SMB 2, as well as SMB 3 feature, might prevent you from scanning to a network folder. Therefore, disabling them might just fix the issue.

How to Disable SMB 2 and SMB 3 in Embedded Web Server

To disable SMB 2 and SMB 3 features in Embedded Web Server, do the following steps:

Step 1: Open a web browser on your computer.

Step 2: In the address line of the browser, enter the IP address of your HP printer.

Step 3: Press “Enter”. This action will open the Embedded Web Server (EWS) or your printer’s homepage.

Step 4: Click on the tab labeled “Network”.

Step 5: Click on “Advanced Settings”.

Step 6: Uncheck the checkbox beside “SMB 2” to disable it.

Step 7: Uncheck the checkbox beside “SMB 3” to disable it.

If you don’t want to disable the SMB 2 and SMB 3 but still get your HP printer to scan to the network folder, then you can do the following:

i. Click on your Windows computer’s “Start” button.

ii. In the search box, type “msc”.

iii. Press “Enter” on your keyboard.

iv. Look at the left pane, and then click on “Computer Policy”.

v. Click on “Computer Configuration”.

vi. Click on “Windows Settings”.

vii. Click on “Security Settings”.

viii. Click “Local Policies”.

ix. Click “Security Options”.

x. Look for and double-click on “Accounts: Limit local account use of blank passwords to console logon only”.

xi. The action above will default enable the features. You can then disable it by simply choosing “Select”, before clicking “OK”.

HP Printer Will Scan But Not Print [How to Fix]

If your HP printer can scan but not print, then you should try the solutions below to fix it:

1. Reset your HP Printer

A simple reset might easily fix the problem. Therefore, you need to reset your HP printer, and then confirm if the problem has been resolved by printing a test page.

Since there are different kinds of HP printer resets, we recommend you check out this article to find the right type of reset that will fix this issue.

2. Ensure the Cartridges are compatible and genuine

The use of non-compatible and non-genuine HP cartridges might cause your HP printer to scan and not print. Therefore, you should confirm that the cartridges are genuine from HP and that they are compatible with your HP printer.

Original HP 64XL Black High-yield Ink Cartridge | Works with HP ENVY Inspire 7950e; ENVY Photo 6200, 7100, 7800; Tango Series | Eligible for Instant Ink | N9J92AN

3. Check Cartridge Ink Level

If your cartridge ink level is low or empty, your HP printer will not print. Therefore, you need to check the ink levels on your HP printer.

The instructions in this link will guide you on how you can check your HP printer ink levels.

4. Check for Paper Jam

A paper jam might cause your HP printer to scan but not print. Therefore, you need to check for any piece of paper jammed in your printer.

We recommend you follow the instructions in this link to automatically and manually remove any paper jam from your HP printer.

5. Use HP Print and Scan Doctor

If your HP printer is not printing, follow the steps below to fix the problem using the HP Print and Scan Doctor:

Step 1: Download the HP Print and Scan Doctor.

Step 2: After downloading the app, from your computer’s download location, run “HPPSdr.exe”.

Step 3: Once the HP Print and Scan Doctor opens, click on “Start.

Step 4: Select your HP printer.

  • If you can’t find your printer in the list, turn on your printer and then click on “Retry”.
  • If you have a problem with any connection, follow the directions in the HP Print and Scan Doctor.

Step 5: Click on “Fix Printing”.

6. Uninstall and Reinstall Printer Driver

An issue with your HP printer driver might be the reason why your HP printer is scanning but not printing. Hence, the way to solve this issue is to uninstall and then reinstall your printer driver.

Click on this link to learn how to uninstall and reinstall your HP printer driver.

If your HP printer will scan and copy but not print, then you can use the solutions we have discussed so far in this section to fix this problem.

How to Get HP Printer to Scan to Email

If you want to scan to email on your HP printer, follow the steps below:

Step 1: Put the document you want to send on the printer’s scanner glass. Ensure that you follow the printer’s indicators as you do this.

Step 2: Shut the lid of the scanner.

Step 3: Go to your control panel’s home screen and touch the icon for “Scan”.

Step 4: Tap “Scan to E-mail”.

Step 5: Tap “Send an “E-mail”.

Step 6: Choose the “From” address (also known as “Outgoing email profile”) you will use.

Note: If you set up a PIN feature during the configuration, then you’ll need to enter that PIN before pressing the button labeled “OK”.

Step 7: Touch the button labeled “To”, and then choose the email address or group you intend to send the file to. Once you are done with your selection, touch the button labeled “Done”.

Note: If you intend to send the file to another email address, simply touch “New”, and enter the new email address.

Step 8: Touch the button labeled “Subject”. This will enable you to add to your email a subject line.

Step 9: Touch the button labeled “Next”.

The screen on your control panel will show the scan settings.

Step 10: If you want any settings changed, touch the button labeled “Settings”. After that, choose the settings you desire.

Step 11: To start scanning, touch the button labeled “Scan”.

How to Fix HP Printer Scan to Email Not Working

If you have configured the Scan to Email feature and your HP printer won’t scan to email, then you need to check your printer’s DNS settings. If the IP address and the Gateway IP are properly configured and you failed to enter a DNS address, then your HP printer will be unable to scan to email.

To fix the issue of your HP printer not scanning to email, you can use Google’s DNS address “8.8.8.8”. Alternatively, you can ask your Internet Service Provider (ISP) to provide the DNS server address.

HP Printer How to Scan Without Account [Quick Guide]

If you want to scan without an HP account, use any of the methods below:

1. Use the Full Driver/Full Feature Software

First of all, you need to download your HP printer’s “Full Feature Software/Full Driver”.

After downloading, right-click on the package, and then click on “Run as Administrator”. This action will begin the installation. If you are using the HP Easy Start, remember to choose “Full Driver”.

For Easy Start, you will be asked to choose “Full Driver” as the setup reaches two-thirds of the progress.

For USB installation, just connect your USB cable when prompted which is towards the end of the final driver installation.

Once the installation of the software is complete, restart your computer and then log in. With the Full Driver, you should have access to scan functions without using an account.

2. Microsoft Windows Scan

The Windows Scan is software that allows you to scan on your HP printer without an account. All you need to do is download the software from the Microsoft Store. After that, install it on your computer and then use it to scan.

Note that your computer must be using at least Windows 8. Any Windows less than that will not work as this is the requirement.

3. Paint App

The MS Paint on your computer can also be used for scanning photos and images from your HP printer without the need for an account.

4. Not Another PDF Scanner 2 (NAPS2)

This software can also be used to scan with your HP printer without having an account. You just need to download and then install the NAPS2.

Note that this software scans images and PDF files as either PDF or .jpeg files. It also has an OCR feature that might require the Ghostscript add-on.

5. Use HP Scan and Capture

You can use the HP Scan and Capture to capture documents and photos without the need for an account. Simply go to the Microsoft Store and download the software.

Do bear in mind that your computer must be running on Windows 8 at least. Other lower Windows do not support this software.

You can use any of the software we just discussed if you are asking “what software do I need to scan on my HP printer?”

HP ENVY Photo 7855 All in One Photo Printer with Wireless Printing, HP Instant Ink ready, Works with Alexa (K7R96A)

How to Scan on HP Printer without HP Software

To scan on HP printer without using HP software such as HP Printer Assistant, HP Solution Center, or HP Smart App, use any of the methods below for the following Windows OS:

How to Scan on HP Printer without HP Software on Windows XP

To scan on an HP printer without HP software on Windows XP, you will have to use the Paint app.

How to Scan with Paint on Windows XP

To scan with paint on Windows XP, do the steps below:

Note: You should confirm that your HP printer and computer are connected before you start the process.

Step 1: Click on “Start”.

Step 2: Click on “All Programs”.

Step 3: Click on “Accessories”.

Step 4: Click on “Paint”.

Step 5: Click on “File”.

Step 6: Click on “From Scanner or Camera”.

Step 7: Change the settings as you desire.

Step 8: Click on “Scan”.

How to Scan on HP Printer without HP Software on Windows Vista

To scan on HP printer without HP software on Windows Vista, use any of the methods below:

Note: You should confirm that your HP printer and computer are connected before you start the process.

To scan via Windows Photo Gallery on Windows Vista, do the steps below:

Step 1: Click on the Windows icon.

Step 2: Click on “All Programs”.

Step 3: Click on “Windows Photo Gallery”.

Step 4: Click on “File”.

Step 5: Click on “Import From Camera or Scanner”.

Step 6: Click on “Import”.

Step 7: Click on “Scan”.

How to Scan with Paint on Windows Vista – Method 2

To scan with paint on Windows Vista, do the steps below:

Step 1: Click on the Windows icon.

Step 2: Click on “All Programs”.

Step 3: Click on “Accessories”.

Step 4: Click on “Paint”.

Step 5: Click on “File”.

Step 6: Click on “Import From Scanner or Camera”.

Step 7: Change the settings as you desire.

Step 8: Click on “Scan”.

How to Scan on HP Printer without HP Software on Windows 7

To scan on HP printer without HP software on Windows 7, use any of the methods below:

Note: You should confirm that your HP printer and computer are connected before you start the process.

To scan via Windows Photo Gallery on Windows 7, do the steps below:

Step 1: Click on the Windows icon.

Step 2: Click on “All Programs”.

Step 3: Click on “Windows Photo Gallery”.

Note: If you can’t find the “Windows Live Photo Gallery in the programs list, then download it from the Microsoft store. Alternatively, you can use method 2 below.

Step 4: Click on “File”.

Step 5: Click on “Import From Camera or Scanner”.

Step 6: Click on your HP printer since it is the printer you are scanning with.

Step 7: Click on “Import”.

Step 8: Change the settings as you desire.

Step 9: Click on “Scan”.

How to Scan with Paint on Windows 7 – Method 2

To scan with paint on Windows 7, do the steps below:

Step 1: Click on the Windows icon.

Step 2: Click on “All Programs”.

Step 3: Click on “Accessories”.

Step 4: Click on “Paint”.

Step 5: Click on the “Paint” button.

Step 6: Click on “From Scanner or Camera”.

Step 7: Change the settings as you desire.

Step 8: Click on “Scan”.

How to Scan with Windows Fax and Scan – Method 3

To scan with Windows Fax and Scan on Windows 7, do the steps below:

Step 1: Click on the Windows icon.

Step 2: Click on “All Programs”.

Step 3: Click on “Windows Fax and Scan”.

Step 4: Click on “New Scan”.

Step 5: Change the settings as you desire.

Step 6: Click on “Scan”.

HP Printer How to Scan Multiple Pages into One PDF File [Quick Guide]

Follow the steps below to learn how to scan multiple documents into a single PDF file:

Step 1: Put the original document you want to scan on the printer’s scanner glass. Ensure that the print side faces down and that the original is placed according to the reference points.

Step 2: Press the button for “Scan to PDF” on your printer. This action will cause the dialog box for “HP Scanning” to appear.

Step 3: Check under the heading “What are you scanning?” and click on “Document”. After that, choose any of the options below:

  • Color: This is the default option.
  • Grayscale: When you choose this option, your colored original will be converted to grayscale. The file created is also smaller compared to when you choose the color option.
  • Black & White: This is best if you want to scan a graphic with black & white. However, it is not great for grayscale or color originals since the detail of the original won’t be preserved.

Step 4: Click on the drop-down menu arrow for “Scan”, and then click “Save to file”. You can also choose another option e.g. “E-mail”. After that, confirm that the file type you selected from the drop-down box is “PDF”. To choose your saved file destination, click on “Save to file Save Options”.

Step 5: Click on “Scan”.

Step 6: Once you are done scanning that page, load the next page and then click on “Scan”. This action will scan the new page. Repeat this process until you are done scanning all the pages.

Step 7: Once you are done scanning, click on “Done”. After that, the software will then send the files scanned to the destination you chose.

We hope the steps above have answered your question “How do I get my HP printer to scan as PDF?”

If you want to scan multiple pages on HP Envy 4500 and HP DeskJet 2600, then you can use these steps we just shared.

HP Envy 4500 e-All-in-One Printer

How to Fix HP Printer Assistant Scan Not Working

If your HP printer assistant scan is not working or missing, try the solutions below to fix this problem:

1. Reconnect your HP Printer

One of the reasons why your HP Printer Assistant scan is not working might be a result of connection issues. Therefore, to fix this issue, simply unplug all the cables that are connected to your HP printer. After that, wait for a few seconds before reconnecting them to your printer. When doing this, ensure that they are well-connected to your printer and computer.

2. Reinstall the HP Printer Assistant Software

If your HP Printer Assistant software is out of date, it could cause it not to work or be unavailable altogether. Therefore, you need to download the most current software version and then install it on your computer.

3. Restart your HP Printer

A simple printer restart has been known to fix a lot of printer problems. Therefore, you should try this as well if your HP Printer Assistant scan is not working. All you need to do is just press down your printer’s power button, and then wait for the printer to reboot by itself.

4. Update your HP Printer Driver

An out-of-date printer driver can also cause the HP Printer Assistant to malfunction. Therefore, you need to go to the HP website and confirm if there is an updated version of your printer driver. If there is, you need to download and then install the current driver version.

5. Disable Antivirus on your Computer

Certain antivirus software may cause the printer assistant not to work as it should since some may consider the tool to be a threat to your computer. Hence, disabling antivirus programs on your computer when you want to scan should resolve the issue. Once you are done with the scan, then you can enable the antivirus again.

Can HP Printer Scan Without Ink? [Answered]

Most HP printers can scan without ink especially when using the HP Printer Assistant. However, if the printer goes into an error state due to low or empty ink, then you won’t be able to do anything on the printer including scanning until you clear the error state.

To learn more about HP error state and how to clear it, we recommend that you read this article carefully.

HP Printers – How to Check Ink or Toner Levels [Quick Guide]

As we said, you can scan without ink on your HP printer; however, if the ink or toner level is low, it could lead to an error state which will prevent you from scanning. Therefore, you need to always monitor the level of your toner or ink.

To learn how to check toner or ink level on an HP printer, click on this link and read the instructions carefully.

How Do I Find My HP Printer Firmware Version? [Solved]

Follow the instructions below to learn how to check the firmware version on your HP printer.

How to Check HP Printer Firmware Version via Touchscreen Control Panel

If your HP printer has a touchscreen control panel, you can check the printer firmware version by doing any of the following depending on the model of your HP printer:

Option 1

Step 1: From the home screen, tap “Printer Information”

Step 2: Tap “Firmware Version”.

Option 2

Step 1: From the home screen, tap “Setup”.

Step 2: Tap “Service”.

Step 3: Tap “Firmware Datecode”.

Option 3

Step 1: From the home screen, tap “Setup”.

Step 2: Tap “Reports”.

Step 3: Tap “Configuration Report”.

Step 4: Tap “Product Information”.

When you follow the steps in any of the options above, the firmware date code of your printer will be displayed. The format will look like this: 20201115 50.002.0.  

How to Check HP Printer Firmware Version via Configuration Page

You will need to print a configuration page to check the firmware version of your HP printer. Use any of the methods discussed below to do this.

How to Print HP Printer Configuration Page via Control Panel – Method 1

Do the steps below to print a configuration page on your HP printer according to the control panel type of your printer:

Touchscreen Control Panel

Step 1: Turn on your HP printer by pressing the printer’s power button.

Step 2: Load the Tray 2 with paper (A4, Letter Size, or plain).

Step 3: Start from your control panels’ home screen, and then swipe right.

Step 4: Touch “Reports”.

Step 5: Touch “Configuration/Status Pages”.

Step 6: Choose the item “Configuration Page”.

Step 7: Touch the button labeled “Print”. This action will print the configuration page.

The firmware date code of your printer can be found under the section for “Device Information. The format of the date code will look like this: 20201115 50.002.0. 

LCD Control Panel

Step 1: Turn on your HP printer by pressing the printer’s power button.

Step 2: Load the Tray 2 with paper (A4, Letter Size, or plain).

Step 3: Press the button for “Home” on the control panel of your printer.

Step 4: Navigate to “Reports” with the right arrow key.

Step 5: Select “Reports”.

Step 6: Press the button labeled “OK”.

Note: For some printers, to choose “Reports, you will need to use the down arrow key to focus on a menu before choosing “Reports” with the right arrow key.

Step 7: Choose “Configuration/Status Pages”.

Step 8: Press the button labeled “OK”.

Step 9: Navigate to the item “Configuration Page” using the arrow navigation keys.

Step 10: Press the button labeled “OK”.

Step 11: Chose the button labeled “Print” by using the arrow navigation keys.

Step 12: Press the button labeled “OK”. This action will print the configuration page.

The firmware date code of your printer can be found under the section for “Device Information. The format of the date code will look like this: 20201115 50.002.0. 

How to Print HP Printer Configuration Page via Control HP Embedded Web Server (EWS) – Method 2

To print a configuration page via HP embedded web server, do the steps below:

Step 1: Get the IP address of your HP printer from the control panel.

Touchscreen Control panel

i. From the control panel’s home screen, touch the icon for “Information”.

ii. Touch the icon or “Network”. This action will display the hostname or IP address of your printer.

LCD Control Panel

i. Press the button for “Home” on the control panel.

ii. Choose “Settings” using the arrow keys.

iii. Press the button labeled “OK”.

iv. Choose “Networking”.

v. Press the button labeled “OK”.

vi. Choose “Ethernet”.

viii. Press the button labeled “OK”.

ix. Choose “TCP/IP”.

x. Press the button labeled “OK”.

xi. Choose “IPv4 Settings” using the arrow keys.

xii. Press the button labeled “OK”.

xiii. Choose “Primary DNS” or “Secondary DNS” using the arrow keys.

xiv. Press the button labeled “OK”.

The printer’s IP address will be displayed.

Step 2: Open any web browser on your computer, and type in the IP address in the browser’s address line. Then press “Enter” on your keyboard. This will open the Embedded Web Server.

If you get a message telling you that opening the website is not safe, click on the continue option to open the site. Your computer will not be harmed in any way if you access the EWS.

Step 3: On the tab for “Information”, go to the navigation pane on the left and choose “Printable Reports and Pages”.

Step 4: Choose “Configuration Page”. After that, select “Print”.

Your printer will now print a configuration page.

The firmware date code of your printer can be found under the section for “Device Information. The format of the date code will look like this: 20201115 50.002.0. 

How much is HP Printer with Scanner? [Answered]

Since there are different HP printers with the scanner feature, it is difficult to place a price tag on an HP printer with a scanner. Hence, the best you can do is to go to the HP store and check out some of the HP printers with scanners and how much they cost.

However, if we were to recommend an HP printer with a scanner to you, then our pick would be the HP OfficeJet Pro 8710 all-in-one printer.

Other Scan with HP Printer Issues

We couldn’t cover all the issues related to HP scanning issues in this article. Therefore, we have provided links below to other articles on this site that deals with some other issues users have encountered when they tried to scan with their HP printers.

How Do I Get My HP Printer To Scan? [Solved]

How to Scan to an Android or iOS Phone with HP Printer [Quick Guide]

HP Printer Wont Scan to Computer [How to Fix]

How to Setup HP Printer to Scan to Network Folder [Detailed Guide]

HP Printer How to Scan and Print [Quick Guide]

How Do I Setup My HP Printer To Scan To Email? [Solved]

HP Printer Not Scanning as PDF [How to Fix]

HP Printer Scan Quality Issue [How to Fix]