HP Printer Won’t Turn On/Off [Solutions]

If your HP printer won’t turn on or off, then we advise that you read this article carefully as we provide you with solutions to fix these issues.

Why Is My HP Printer Not Turning On? [How to Fix]

If your HP printer will not turn on, you can fix it by identifying your printer’s power supply and then follow the instructions that apply to your printer.

How to Fix HP Printer Not Turning On (Internal Power Supply Printers)

If your HP printer runs on internal power, you should ensure that the wall outlet, power module, and power cord are functioning correctly.

Therefore, to fix this issue, do the tasks below in their given order. After performing each task, check if the task fixed the issue before moving to the next task.

1. Perform a Power Cycle

How to Perform a Power Cycle on an HP Printer

To power cycle your HP printer, do the steps below:

Step 1: Unplug your printer’s power cable from your HP printer.

Step 2: Remove your printer’s power cable from the electric wall outlet, surge protector, or power strip.

Step 3: Once your printer is disconnected for about 60 seconds, you should reconnect your printer’s power cable.

Step 4: Plug your printer’s power cable into an electric wall outlet directly.

Step 5: Do the following steps to begin the power cycle according to your printer’s model:

Power Button Printers: Press and then let go of the printer’s power button. Don’t fail to release the button.

Note: In case you press down the printer’s power button longer than you should, your HP printer might come on and off but won’t restart. In the event this occurs, then you should press and then let go of the printer’s power button once again.

Power Switch Printers: Press the printer’s power switch to and set it “Off”, and then switch it “On”.

Step 6: If your HP printer fails to power on, wait for about 10 seconds. After that, press your printer’s power button.  Alternatively, you can reset the printer’s power switch once again.

2. Test your Printer’s Power Source using a Different Power Cord

Confirm if the power source in use is functioning as it should. If you own a different power cord, then you should connect it directly into your printer and wall outlet that is properly functioning.

How to Test your HP Printer’s Power Source Using a Different Power Cord

To test your printer’s power source using a different power cord, do the steps below:

Step 1: Unplug your printer’s power cable from the electric wall outlet, surge protector, or power strip.

Step 2: Plug your printer into another working wall outlet.

Step 3: Turn your HP printer on.

  • If your product turns on, then you should discontinue troubleshooting.
  • If your product doesn’t turn on, do the next steps.

Step 4: Get a power cable with a connector type that is the same as your HP printer’s power cable. After that, connect the cable to your HP printer and then to an electric wall outlet.

Step 5: Turn your HP printer on.

  • If your product turns on, then you should discontinue troubleshooting.
  • If your product doesn’t turn on, then you should replace your printer’s power module.

3. Service your HP Printer

If after doing the tasks above and your HP printer still won’t turn on, the only thing that is left is to service your printer. Therefore, you should reach out to HP Customer Support. A repair schedule will then be fixed. Please bear in mind that you might have to pay for repairs if your product is no longer under warranty.

How Do I Fix My HP Printer It Won’t Turn On? [Quick Guide] – (External Power Supply Printers)

If your HP printer runs on external power, you should ensure that the power cord, power module, and wall outlet are functioning correctly.

Therefore, to fix this issue, do the tasks below in their given order. After performing each task, check if the task fixed the issue before moving on the next task.

1. Check the External Power Module Compatibility

How to Check HP Printer External Power Module Compatibility

Do the steps below to confirm if your printer and external power module are compatible:

Step 1: Find the module’s specifications.

Step 2: Ensure that the amperage and voltage specifications written on the module are the same as those on your HP printer.

If the specifications don’t match, then you need to get another module as a replacement.

2. Perform a Power Cycle

To perform a power cycle, simply follow the steps we shared earlier in this article under the “Perform a Power Cycle” subsection.

3. Test your Printer’s Power Source using a Different Power Cord

Confirm if the power source in use is functioning as it should. If you own a different power cord, then you should connect it directly into your printer and wall outlet that is properly functioning.

How to Test your HP Printer’s Power Source Using a Different Power Cord

To test your printer’s power source using a different power cord, do the steps below:

Step 1: Unplug your printer’s power cable from the electric wall outlet, surge protector, or power strip.

Step 2: Plug your printer into another working wall outlet.

Important: HP recommends that you plug your printer into an electric wall outlet directly.

Step 3: Turn your HP printer on.

  • If your product turns on, then you should discontinue troubleshooting.
  • If your product doesn’t turn on, do the next steps.

Step 4: A lot of external power modules come with an LED indicator to show that power is being supplied. Therefore, confirm that the LED indicator is on.

  • If the LED indicator is on, then you need to service or replace the printer.
  • If the LED indicator doesn’t turn on, then you should continue doing the steps below.

Step 5: Get a printer’s power cable with a connector type that is the same as your HP printer’s power cable. After that, connect the cable to your HP printer and then to an electric wall outlet.

Step 6: Turn your HP printer on.

  • If your product turns on, then you should discontinue troubleshooting.
  • If your product doesn’t turn on, replace your printer’s power module.

4. Service your HP Printer

If after doing the tasks above and your HP printer is not turning on, the only thing that is left is to service your printer. Therefore, you should reach out to HP Customer Support. A repair schedule will then be fixed. Please bear in mind that you might have to pay for repairs if your product is no longer under warranty.

Why Does My HP Printer Not Turn On? [Quick Fix] – (HP Mobile Printers with Battery)

Follow the instructions shared in this section to fix the issues discussed below for HP mobile printers with battery.

HP Printer Will Not Start Up When Plugged into a Power Source [How to Fix]

Do the following to fix the issue if your HP printer will not power up when plugged into a power source:

1. Perform a Power Cycle

How to Perform a Power Cycle on HP Mobile Printer with Battery

To perform a power cycle on your HP mobile printer with a battery, do the steps below:

Step 1: Unplug the printer’s power cable from your HP printer.

Step 2: Take out your printer battery.

Step 3: Remove the power cable from the electric wall outlet, surge protector, or power strip.

Step 4: Wait for about 60 seconds before plugging the power cable back into your printer.

Step 5: Connect the printer’s power cable into a wall outlet directly.

Note: Be reminded that HP recommends that your HP product be connected directly to a wall outlet instead of a surge protector or power strip.

Step 6: Reinstall your printer’s battery.

Step 7: Press down and then let go of the printer’s power button; don’t fail to release the button. This action will cause the printer to carry out a power cycle.

Note: In case you press down the printer’s power button longer than you should, your HP printer might come on and off but won’t restart. In the event this occurs, then you should press and then let go of the printer’s power button once again.

Step 8: If your HP printer will not turn on, you should wait for about 10 seconds before pressing your printer’s power button once again.

2. Test your Printer’s Power Source using a Different Power Cord

To test your HP printer’s power source using a different power cord, follow the instructions we shared earlier in this article under the “Test your Printer’s Power Source using a Different Power Cord” section.

3. Service your HP Printer

If after doing the tasks above and your HP printer is not turning on, the only thing that is left is to service your printer. Therefore, you should reach out to HP Customer Support. A repair schedule will then be fixed. Please bear in mind that you might have to pay for repairs if your product is no longer under warranty.

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HP Printer Is Not Turning On with Battery Power [How to Fix]

Do the following to fix the issue if your HP printer’s battery no longer supplies power to turn on your device:

1. Take out, Examine, and then reinstall your Printer’s Battery

To take out, examine, and then reinstall your HP mobile printer’s battery to confirm that it isn’t damaged, dirty, or wrongly installed, do the steps below:

Step 1: Take out the printer’s battery.

Printers with Battery Cover: To remove the printer’s battery cover, push the cover latch towards the right. After that, pull the cover in your direction. Once the cover is removed, push the latch of the battery and then push out the battery.

Printers without Battery Cover: Pushthe release slider located on the battery towards the left. After that, pull the battery at its right end, and then take out the battery.

Step 2: Examine the battery’s metal contacts as well as those found in your printer.

  • If the contacts of the battery are damaged, then you need to get a replacement.
  • If the contacts on the battery slot are damaged, then you need to service the product. In the worst-case scenario, you will need to replace your HP product.
  • If you don’t find any damage to the contacts, then you should clean both the contacts in the printer and on your battery using a fabric that is lint-free and dampened with isopropyl alcohol.

Step 3: Reinstall your printer battery.

Printers with Battery Cover: Pick the battery and slide it into the slot. After that, push the printer’s battery at its left side until it is firmly in place. Now, pick the cover and slide it into its place. Ensure that it clicks firmly in place.

Printers without Battery Cover: Pick the battery and insert it into its slot. After that, push the printer’s battery firmly into its place.

Step 4: Connect the printer cord into an electric wall outlet and leave the printer to charge. The battery should be left charging for at least 2 hours. After that, you can then try to print a document using battery power.

2. Test your Printer’s Power Module

How to Test HP Mobile Printer’s Power Module

Verify that your HP printer will power on when your printer’s power cord is connected to a wall outlet. If your printer fails to power on, then you need to reset your printer’s power module using the steps below:

Step 1: Connect the printer’s power cord into your HP printer and then into a functioning wall outlet.

Step 2: Press the power button to turn on your printer.

  • If your printer powers on, wait for about 2 hours and then unplug the power cord. After that, try to print using just battery power. If your printer powers on, then you need to change the battery.
  • If your printer doesn’t turn on, do the steps below.

Step 3: Unplug the power cable from your printer.

Step 4: Take out the printer battery.

Step 5: Disconnect the power cable from the wall outlet, surge protector, or power strip.

Step 6: Wait for about 60 seconds before reconnecting the power cable to your printer.

Step 7: Connect the power cable into a wall outlet directly.

Important: HP recommends that you plug your printer into an electric wall outlet directly.

Step 8: Reinstall your printer’s battery.

Step 9: Press and then let go of the printer’s power button; don’t fail to release the button. This action will cause the printer to carry out a power cycle.

Note: In case you press down the printer’s power button longer than you should, your HP printer might come on and off but won’t restart. In the event this occurs, then you should press and then let go of the printer’s power button once again.

Step 10: If your HP printer will not turn on, you should wait for about 10 seconds before pressing your printer’s power button once again.

Step 11: Connect the printer cord into an electric wall outlet and leave the printer to charge. The battery should be left charging for at least 2 hours. After that, you can then try to print a document using battery power.

3. Test your Printer’s Power Source using a Different Power Cord

Confirm if the power source in use is functioning as it should. If you own a different power cord, then you should connect it directly into your printer and wall outlet that is properly functioning.

How to Test your HP Mobile Printer’s Power Source Using a Different Power Cord

To test your HP mobile printer’s power source using a different power cord, do the steps below:

Step 1: Unplug your printer’s power cable from the electric wall outlet, surge protector, or power strip.

Step 2: Plug your printer into another working wall outlet.

Important: HP recommends that you plug your printer into an electric wall outlet directly.

Step 3: Turn your HP printer on.

  • If your product turns on, then leave your printer plugged into the outlet and verify the proper installation of the battery. After that, allow the battery to charge for about 2 hours.
  • If your product doesn’t turn on, do the next steps.

Step 4: Get a power cable with a connector type that is the same as your HP printer’s power cable. After that, connect the cable to your HP printer and then to an electric wall outlet.

Step 5: Turn your HP printer on.

  • If your product turns on, then you should replace the printer’s power cable.
  • If your product doesn’t turn on, then you should replace your printer’s power module.
  • If your product turns on with either a new power module or cable, then let the battery charge. After that, use your printer on just battery power. If your HP printer will not turn on, then you should get a replacement battery.

4. Service your HP Printer

If after doing the tasks above and your HP printer is not turning on, the only thing that is left is to service your printer. Therefore, you should reach out to HP Customer Support. A repair schedule will then be fixed. Please bear in mind that you might have to pay for repairs if your product is no longer under warranty.

We recommend that you watch the video below if you own an HP mobile printer.

The solutions above will work for the printers below:

HP Envy 7640, HP Envy 7645, HP DeskJet 1000, HP DeskJet 2540, HP DeskJet 9800, HP OfficeJet 4630, HP OfficeJet pro 6978, HP OfficeJet 100 mobile, HP OfficeJet 200 mobile, HP LaserJet 4200, HP Photosmart 6520, HP sprocket 200, HP 7525, HP 7520, HP 8710, HP 8600, and HP 8500.

HP Printer Won’t Turn On After Power Outage [How to Fix]

If your HP printer will not turn on after a power outage, then we recommend that you try the solutions we have discussed so far in this article.

However, if you own any of the HP printers listed below, then we recommend you pay closer attention to the instructions that come after.

HP Color LaserJet Pro MFP M477 series, HP Color LaserJet Pro MFP M476 series, HP LaserJet Pro MFP M426-M427 series, HP Color LaserJet Pro M452 series, HP LaserJet Pro 400 color Printer M451 series, HP LaserJet Pro 400 MFP M425 series, HP LaserJet Pro M402-M403 series, HP LaserJet Pro 400 Printer M401 series, HP LaserJet Pro 300 color Printer M351 series, HP LaserJet Pro 200 color MFP M276 series, HP LaserJet Pro 200 color Printer M251 series, HP Color LaserJet Pro MFP M277 series, HP Color LaserJet Pro M252 series, HP Color LaserJet Pro MFP M177 series, HP Color LaserJet Pro MFP M176 series, HP LaserJet Pro 100 color MFP M175 series, and HP LaserJet Pro CP1025 Color Printer series.

For the HP LaserJet printers listed above, if you press the printer’s power button 15 minutes after a power outage has occurred and your printer doesn’t turn on, then you should do the steps below:

Step 1: Ensure that your HP printer is connected to a wall outlet that is functioning optimally and is supplying either 220V or 110V (depending on the capacity your printer can sustain).

Step 2: If your printer is connected to an extension cable, power strip, or surge protector, it is highly recommended that you connect it to a working wall outlet.

Step 3: Turn your HP printer on by pressing the printer’s power button.

Step 4: If your HP printer still won’t turn on, remove the power cable from your printer.

Step 5: Wait for about 15 minutes and then reconnect the power cable into your printer.

Step 6: Press the printer’s power button to turn on your printer.

Step 7: If your HP printer still won’t turn on, use another power cable.

Step 8: If the problem remains unresolved, then you need to reach out to HP Support for further assistance.

Why Won’t My HP Printer Turn Off? [Solved]

If your HP printer will not turn off, it means it has entered a “hung” state. However, you can fix this issue by following the step below:

Step 1: Unplug the power cable from your HP printer.

Step 2: Remove the power cable from the electric wall outlet.

Step 3: Delay for about 30 seconds.

Step 4: Connect the power cable back into the electric wall outlet.

Step 5: Plug the power cable back into your printer.

If your HP Envy printer or HP 8600 printer will not turn off, we recommend that you use the simple steps above to fix this issue.

If you are wondering “why won’t my HP printer shut down”, and the steps failed to fix the issue, then we recommend you use the HP Print and Scan Doctor. We recommend that you read the instructions in this link to learn how to use the HP Print and Scan Doctor to fix your HP printer not shutting down problem.

How Do I Turn On Bluetooth On My HP Printer? [Solved]

Follow the steps below to learn how to turn on Bluetooth on an HP printer:

Note: The steps to turn on Bluetooth on an HP printer vary depending on the printer model.

Step 1: To turn on your HP printer’s Bluetooth, press the button for “Bluetooth” on your printer.

If your HP printer doesn’t have a button for Bluetooth, then you should go to the menu for “Network” or “Setup”. After that, go to “Bluetooth Settings”. You will then find the option that allows you to turn on your printer’s Bluetooth.

While this step ensures that your HP printer’s Bluetooth is now discoverable, it doesn’t complete the connection. Therefore, continue with the steps below.

Step 2: On your computer, smartphone, or any other Bluetooth device that is compatible with your HP printer, open the device’s Bluetooth settings and ensure that the Bluetooth is on.

Step 3: From the Bluetooth available device list on your computer, smartphone, etc. choose your HP printer.

Step 4: Follow the instructions to add your printer.

Step 5: Go to the document or image you intend to print, and then go to the menu for print and choose your HP printer. Then click or tap on the print button.

What Is Bluetooth Smart on HP Printer? [Answered]

Bluetooth Smart on HP printer is found on certain HP printers that enable the printer to establish faster and more reliable setups.

Although the Bluetooth Smart cannot facilitate Bluetooth printing, however, it can be used to discover your HP printer as you set up the Bluetooth connection process via the HP Smart app.

The Bluetooth Smart is also known as Bluetooth Low Energy (BLE).

HP Printer Bluetooth Smart Is Not Turning On [Quick Fix]

If HP printer Bluetooth Smart is not turning on, then you can fix it by resetting your HP printer. With a simple power reset, the feature should function properly.

We recommend you read this post that explains how you can perform different types of reset on an HP printer.