‘HP printer won’t print black cleaning heads makes it worse’ is a problem many users encounter. Luckily, this article will help you fix this problem.
Table of Contents
Understand Why Cleaning Heads Makes It Worse
While cleaning print heads may seem like an obvious solution, improper cleaning can actually exacerbate the problem. Here’s why:
Wrong Cleaning Solution: Using a solution that’s not intended for your printer can cause damage.
Excessive Force: Scrubbing too hard can scratch the print heads, leading to further issues.
Frequent Cleaning: Cleaning too often can wear out the heads, leading to malfunction.
Always follow your printer’s manual for proper cleaning instructions and use only the products recommended by the manufacturer.
Fixing the ‘HP Printer Won’t Print Black Cleaning Heads Makes it Worse’ Problem
The steps below will guide you on how to fix the problem at hand:
Step 1: Verify the Problem
Identifying the exact issue is the first essential step. You need to confirm that the problem is with the black ink not printing. Follow these procedures:
Print a test page. Check if other colors are printing normally and if black ink is the only color missing.
Check the printer settings on your computer. Ensure that the printer is set to print in color, and black ink is selected.
Run a diagnostic test from your printer’s control panel, typically found under ‘Tools’ or ‘Settings.’ This will give you information about any errors or problems with the printer.
If the test page shows other colors but not black, then you can be sure that the issue is related to the black ink specifically.
Step 2: Check the Ink Cartridges
Examining the black ink cartridge is essential. Here’s what to look for:
Damage or Leaks: Any cracks, leaks, or other visible damages can cause printing issues.
Expiration Date: Check the expiration date; expired ink can cause poor print quality.
Proper Installation: Ensure that the cartridge is correctly seated in its slot.
Protective Tapes: If you’ve recently replaced the cartridge, make sure to remove any protective tapes or covers.
Step 3: Use Appropriate Cleaning Methods
If cleaning is necessary, follow the exact guidelines provided by HP:
Use the built-in cleaning function available through the printer’s software or control panel.
Follow the prompted instructions and do not interrupt the process once started.
Repeat the cleaning process only as recommended by the instructions to avoid potential damage.
This article: Clean HP Printer [How To, Issues & Solutions] will provide you with solutions to different cleaning issues that affect HP printers.
Step 4: Try a Different Print Quality Setting
If the issue persists, try these steps:
Select a different print quality setting, such as ‘High Quality’ or ‘Draft.’
These settings can override issues with the print heads and allow black ink to flow again.
Remember, this is a temporary solution and might not resolve the underlying issue.
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Step 5: Update or Reinstall Printer Drivers
Your printer drivers might be the culprit. Here’s what you can do:
Update Drivers: Visit HP’s official website to find the latest drivers for your specific printer model and follow the on-screen instructions to install them.
Reinstall Drivers: If updating doesn’t work, completely uninstall the existing drivers and then reinstall them from the HP website.
Step 6: Seek Professional Help If Needed
If all else fails, it may be time to seek professional assistance. Contact HP support through their official website or find a reputable printer technician near you. Provide them with a detailed description of the problem and the steps you have already taken, so they can assist you effectively.