If your HP printer test page is black, this article will reveal the cause of this issue and also provide you with a solution.
Table of Contents
HP Printer Test Page is Black [Reason & Solution]
If your HP printer test page is black, then it could be due to a bad fuser. In such a case, you will have to replace your fuser unit. You can contact a technician to help you with the repair; however, you can replace it yourself.
If you choose to replace your HP printer fuser unit yourself, you can follow the instructions we share below.
How to Replace HP Printer Fuser Unit – HP Printer Test Page is Black
Follow the instructions below that best apply to your printer model to replace the fuser unit.
How to Replace HP Printer Fuser Unit on HP LaserJet Enterprise M603, M602, and M601 Printers – HP Printer Test Page is Black
To replace the fuser unit on HP LaserJet Enterprise M603, M602, and M601 printers, do the steps below:
Step 1: Turn off your HP printer.
Step 2: Wait for about 30 seconds before removing the power cord from your printer.
Warning: It is important that you do the steps above before you start the process to prevent damage to your HP printer.
Step 3: Lift the duplex accessory a bit and then remove it from the printer completely by pulling it out.
Note: This step can be skipped if a duplex accessory isn’t installed.
Step 4: Completely pull out the duplex accessory cover from your HP printer.
Note: This step can be skipped if a duplex accessory cover isn’t installed.
Step 5: Open your printer’s rear output bin.
Step 6: Release the hinge pin from its mounting hole by squeezing it.
Step 7: Rotate the bin slightly from your printer to release the hinge pin on the right.
Step 8: Remove the bin from your printer by sliding it to the left.
Warning: The next step involves removing the fuser; therefore, you need to be careful because this printer part can be hot. Therefore, you need to let your printer cool off before attempting the next step.
Step 9: Squeeze the release tabs that hold the fuser in place.
Step 10: Pull out the fuser from your HP printer.
Ensure that you recycle the defective fuser unit following the recycling guidelines in your region.
Step 11: Bring out the replacement fuser from its packaging.
Ensure that you buy the right fuser that is compatible with your HP printer.
For HP LaserJet Enterprise M603, M602, and M601 printers, the following are the part numbers for compatible fusers:
- CE988-67914 Fuser Kit (110V)
- CE988-67915 Fuser Kit (220V)
Step 12: After unpacking the replacement fuser unit, position it on your HP printer.
Step 13: Install the fuser by carefully pushing the fuser gently into your HP printer.
Caution: Don’t drop the fuser as that could damage it.
Note: Ensure that you push the fuser completely into your printer and that it is seated properly. Both sides will click into place as an indication that the fuser is seated properly in your HP printer.
Step 14: Reinstall your printer’s rear output bin by installing the hinge pin on the right, before rotating the bin towards your HP printer.
Step 15: Confirm that the hinge pin on the left is in its mounting hole.
Step 16: Reinstall your printer’s duplex accessory cover by sliding it into your HP printer.
Note: This step can be skipped if you didn’t remove the duplex accessory cover.
Step 17: Reinstall your printer’s duplex accessory by sliding it into your HP printer.
Note: This step can be skipped if you dint remove the duplex accessory.
Step 18: Plug the power cord into your HP printer.
Step 19: Turn on your HP printer.
Step 20: Allow your printer to enter a Ready state and then print out a test page to confirm that your printer is now printing correctly.
How to Replace HP Printer Fuser Unit on HP LaserJet Enterprise 700 M712 Printer – HP Printer Test Page is Black
To replace the fuser unit on HP LaserJet Enterprise 700 M712 printer, do the steps below:
Step 1: Turn off your HP printer.
Step 2: Wait for about 30 seconds before removing the power cable from your printer.
Warning: It is important that you do the steps above before you start the process to prevent damage to your HP printer.
Step 3: Check the printer’s left side and pull the duplexer out completely.
Step 4: Lift the duplexer before pulling it slightly outward to bring it out of the printer.
Note: You can skip steps 3 and 4 to step 5 if your printer comes with a duplexer cover.
Step 5: Check the printer’s left side and put your finger in the duplexer cover notch.
Step 6: Pull out the duplexer cover from your HP printer.
Note: You can skip steps 5 and 6 to step 7 if your printer has an installed duplexer.
Step 7: Open your printer’s left door.
Step 8: Lift the retainer arm to free it from the left door assembly.
Step 9: Pull out the assembly’s left side from your printer.
Step 10: Free the right assembly pin.
Step 11: Take away the left door assembly.
Step 12: Turn the latches on both sides holding the fuser in place in a downwards direction.
Step 13: Pull out the fuser from your printer.
Note: To get to the right latch, you have to stretch behind your printer’s fuser door retainer.
Step 14: Dispose of the damaged fuser responsibly.
After you have taken out the replacement fuser from its packaging, place the damaged fuser in the packaging and then into the box and return it with the label that was placed in the box.
Step 15: Take out the replacement fuser from its packaging.
Ensure that you buy the right fuser that is compatible with your HP printer.
For HP LaserJet Enterprise 700 M712 printer, the following are the part numbers for compatible fusers:
- CF235-67921 Fuser Kit (110V)
- CF235-67922 Fuser Kit (220V)
Important: Ensure that you remove all the shipping and protective materials on the fuser before installing it.
Step 16: Push the new fuser completely into your HP printer. Ensure that it is well-seated.
Step 17: Turn the latches on both sides in an upwards direction to hold the fuser in place.
Step 18: Attach the left door assembly to the printer.
Step 19: Return the right assembly pin to its original position.
Step 20: Attach the assembly’s left side to your printer.
Step 21: Attach the retainer arm to the left door assembly.
Step 22: Close your printer’s left door.
Step 23: Push the duplexer cover into your HP printer. Ensure that it goes all the way into your printer.
Note: You can skip this step if your printer has an installed duplexer.
Step 24: Push the duplexer into your HP printer. Ensure that it completely enters your printer.
Note: You can skip steps 3 and 4 to step 5 if your printer comes with a duplexer cover.
Step 25: Plug the power cord into your HP printer.
Step 26: Turn on your HP printer.
Step 27: Allow your printer to enter a Ready state and then print out a test page to confirm that your printer is now printing correctly.
Read this article: HP Printer Test Page [How To, Issues & Solutions] to learn more about HP printer test page.
How to Replace HP Printer Fuser Unit on HP Color LaserJet Flow MFP M880 and HP Color LaserJet M855 Printers – HP Printer Test Page is Black
To replace the fuser unit on HP LaserJet Color LaserJet Flow MFP M880 and HP Color LaserJet M855 printers, do the steps below:
Step 1: Turn off your HP printer.
Step 2: Wait for about 30 seconds before removing the power cable from your printer.
Warning: It is important that you do the steps above before you start the process to prevent damage to your HP printer.
Caution: The next step involves removing the fuser; therefore, you need to be careful because this printer part can be hot. Therefore, you need to let your printer cool off before attempting the next step.
Step 3: Wait for about 30 minutes to allow the fuser to become cool.
Step 4: Open your printer’s right door.
Step 5: Rotate the fuser handles on both sides of the printer toward the middle area of the printer’s fuser.
Step 6: Remove the fuser by grabbing the fuser handles and then sliding the fuser out of the right door.
Step 7: Dispose of the damaged fuser responsibly.
After you have taken out the replacement fuser from its packaging, place the damaged fuser in the packaging and then into the box and return it with the label that was placed in the box.
Step 8: Take out the replacement fuser from its packaging.
Ensure that you buy the right fuser that is compatible with your HP printer.
For HP LaserJet Color LaserJet Flow MFP M880 and HP Color LaserJet M855 printers, the following are the part numbers for compatible fusers:
- C1N54A (110V) Fuser Kit with instruction guide (110V)
- C1N58A Fuser Kit with instruction guide (220V)
Important: Ensure that you remove all the shipping and protective materials on the fuser before installing it.
Step 9: Grab the replacement fuser by its handles and push it completely into your HP printer.
Step 10: Rotate the fuser handles outward to the sides instead of the middle area to lock the fuser in place.
Step 11: Close your printer’s right door.
Step 12: Plug the power cord into your HP printer.
Step 13: Turn on your HP printer.
Step 14: Allow your printer to enter a Ready state and then print out a test page to confirm that your printer is now printing correctly.
How to Replace HP Printer Fuser Unit on HP Color LaserJet CP6015 Series Printer – HP Printer Test Page is Black
To replace the fuser unit on the HP LaserJet Color LaserJet CP6015 Series printer, do the steps below:
Step 1: Turn off your HP printer.
Step 2: Wait for about 30 seconds before removing the power cord from your printer.
Warning: It is important that you do the steps above before you start the process to prevent damage to your HP printer.
Caution: The next step involves removing the fuser; therefore, you need to be careful because this printer part can be hot. Therefore, you need to let your printer cool off before attempting the next step.
Step 3: Wait for about 30 minutes to allow the fuser to become cool.
Step 4: Open your printer’s right door.
Step 5: Pull the handles of the fuser forward.
Step 6: Rotate the release levers on the fuser downwards to free the fuser.
Step 7: Grab the handles of the fuser and then pull the fuser out of your printer.
Step 8: Recycle the damaged fuser by doing the instructions that came with the replacement fuser.
Step 9: Take out the replacement fuser from the protective packaging bag.
Step 10: Ensure that the release levers for the fuser on your printer are facing the downward open position.
Step 11: Align the replacement fuser with the directional arrows on your printer.
Step 12: Push the replacement fuser completely into your HP printer.
Step 13: Rotate the release levers upwards to hold the fuser in its place.
Step 14: Push the handles of the fuser back to their original position.
Step 15: Close your printer’s right door.
Step 16: Plug the power cord into your HP printer.
Step 17: Turn on your HP printer.
Step 18: Allow your printer to enter a Ready state and then print out a test page to confirm that your printer is now printing correctly.
Check out the video below…
If your HP printer test page is black after changing the fuser, then you should contact HP Customer Support for further assistance.
