If your HP printer stopped working after adding WiFi, rest assured that you can address this issue efficiently. This guide will take you through comprehensive steps to pinpoint and solve the problem seamlessly. Let us help you restore your printer’s functionality with our straightforward solutions.
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Understanding Why Your HP Printer Stopped Working After Adding WiFi
The first step towards finding a solution is identifying the root of the problem. There could be several reasons why your HP printer stopped working after adding WiFi. The issues range from incorrect network settings, and outdated drivers, to even minor glitches that can be fixed with a simple restart.
Steps to Fix the Issue of HP Printer Stopped Working After Adding WiFi
If your HP printer stopped working after adding WiFi, do the following steps to resolve the issue:
Restart Your Printer and Router
In many instances, technical glitches can be resolved by restarting the devices.
First, turn off your HP printer using the power button, and wait for it to completely shut down.
Next, power off your router by unplugging it from the electricity source.
Wait for about 60 seconds; this waiting period allows residual power to dissipate, potentially resetting any glitch.
After waiting, power the router back on, followed by the printer.
Once both devices are back on, attempt to print a test page to see if the issue has been resolved.
If your router is damaged and you need a new one, this TP-Link AX1800 WiFi 6 Router (Archer AX21) listed on Amazon will be a worthy replacement.
Update Printer Drivers
Drivers are software components that allow your computer to communicate with the printer. Sometimes, outdated drivers can cause compatibility issues, leading to the printer malfunctioning.
To update the drivers, navigate to the HP official website. Enter your printer model to find the latest drivers compatible with your operating system.
Download the recommended driver and install it by following the on-screen instructions.
Reboot your computer and try printing a test page to see if the update resolved the issue.
Check Wifi Settings
Incorrect Wi-Fi settings can be a significant source of the problem.
Firstly, confirm that your printer is connected to the correct network, especially if there are multiple networks available. To check this, print a network configuration page from your printer, which will provide details of the network your printer is connected to.
Next, verify the wifi password; any error in entering the password can lead to connectivity issues.
If necessary, reset the network settings on your printer and reconnect it to the wifi by following the printer’s manual for guidance.
Run HP Print and Scan Doctor
This is a free tool provided by HP to help diagnose and resolve printing and scanning problems.
Download the HP Print and Scan Doctor from the official website.
Once downloaded, open the tool, and it will automatically start the troubleshooting process.
Follow the on-screen prompts, which will guide you in locating and fixing the issue.
It might ask you to perform several tasks, including printing a test page to confirm if the problem has been solved.
Contact HP Support
If, after following all the above steps diligently, the issue persists, it’s time to seek professional help. Contact HP support for assistance.
Prepare to provide them with necessary details such as the printer model, the issue you’re experiencing, and the steps you’ve already taken to resolve the issue.
HP support might offer solutions over the phone or guide you to the nearest service center for technical assistance.