If your HP printer stopped printing after using cheap ink, remain calm. This comprehensive guide is here to help you understand and address the problem systematically to have your printer running perfectly again.
Table of Contents
Identifying the Problem
Before you start trying out solutions, it’s vital to pinpoint the exact problem. The issues can be manifold – from clogged nozzles to incompatible ink. Here we discuss in detail how to diagnose the problems individually.
Inspect the ink cartridge: Carefully take out the cartridge from the printer. Look for any signs of leaks, damages, or dry ink which are often the result of using low-quality ink. Ensure that it is properly installed with no obstructions.
Diagnostic report: Your HP printer has a feature where it can print a diagnostic report to analyze the issues. This report will show if there are any problems with the nozzles or other internal problems. Refer to your printer’s manual on how to print a diagnostic report.
Printer settings: Sometimes, the problem could be due to incorrectly configured settings. Ensure that all settings including paper size, print quality, and others are configured properly to match your printing requirements.
HP Printer Stopped Printing After Using Cheap Ink Fixes
If your P printer stopped printing after using cheap ink, do the following to resolve the problem.
Unclogging the Nozzles
Clogged nozzles are often the culprit when your HP printer stopped printing after using cheap ink. Here is a detailed guideline to unclog the nozzles:
Use HP Printer Software: HP provides software that facilitates easy cleaning of the cartridges. Open the software and navigate to “Printer Maintenance” or a similar option. Here, you will find an option to “Clean Cartridges” or “Clean Printhead.” Follow the on-screen instructions to clean the nozzles.
Manual Cleaning: If cleaning via software doesn’t work, you will have to manually clean the nozzles using a lint-free cloth and distilled water. Carefully remove the cartridge and gently clean the nozzles to remove dried ink.
Repeat if Necessary: Sometimes, one round of cleaning might not be enough. You may need to repeat the process several times to thoroughly unclog the nozzles.
Verifying Ink Compatibility
Using ink that is compatible with your HP printer is essential. Follow these detailed steps to verify the compatibility:
Refer to the Manual or Official Website: The user manual of your HP printer, or the official HP website, will have detailed information on the compatible ink cartridges for your specific printer model.
Checking the Cartridge Model: Ensure that the cartridge model you have used is listed in the recommended compatible cartridges for your printer. Using incompatible ink can lead to problems such as the one you are experiencing.
You can get this HP 962XL Cyan High-yield Ink Cartridge if you own an HP OfficeJet 9010 Series, HP OfficeJet Pro 9010, or 9020 Series from Amazon.
Performing a Hard Reset
If the methods above don’t solve the problem, a hard reset might. Below, we explain this in detail:
Power Off: Start by turning off your printer completely and unplugging it from the power source.
Wait: Allow the printer to remain unplugged for about 30 seconds to ensure that all residual power is drained.
Power On with Reset: Hold down the power button on your printer as you plug it back into the power source. Keep holding the button down until the printer starts up to reset it effectively.
Try printing a test page to see if the hard reset resolved the issue. This method often helps in resolving many technical glitches.
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Seeking Professional Help
If the problem persists even after trying all the above steps, it is advisable to seek professional help. You can:
Contact HP support for guidance and possible solutions.
Visit a nearby service center that specializes in HP printer repairs.
Remember to explain the issue in detail to the professional to get the best assistance.