If your HP printer stopped printing after color ran out, fear not; this guide is here to help you through each step necessary to get your printer functioning correctly again.
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Steps to Fix ‘HP Printer Stopped Printing After Color Ran Out’
If your HP printer stopped printing after color ran out, follow the steps below to fix the issue.
Check the Ink Levels
If your HP printer stopped printing after color ran out, the first task is to inspect the ink levels. In this digital age, printers come with user-friendly interfaces that allow you to scrutinize the ink levels conveniently.
There are two ways you can check the ink levels:
Check the Ink Levels via the Printer’s Display
For checking via the printer’s display, start by turning on your printer and locating the ‘Settings’ or ‘Tools’ menu on the printer display. Here, find and select an option such as ‘Printer/Print Quality Reports’ or ‘Ink Levels’.
This would bring up a report on your screen, showing the current status of all the ink cartridges installed in your printer.
Check the Ink Levels via the HP Software on your Computer
Inspecting through the HP software on your computer is another reliable approach. Open the HP software, and find the ‘Printer/Device Maintenance’ tab. Here, you will find an explicit option to witness the current ink levels.
This procedure might slightly vary based on your printer model, hence always refer to the manual or HP’s official website for precise guidance.
Replace the Empty Cartridge
Once you have pinpointed the depleted cartridge, the subsequent move is to replace it. It’s pivotal to procure the right cartridge compatible with your printer model.
Begin the replacement process by opening the front cover of your printer. The cartridge carrier will move to the replacement position.
Press down on the empty cartridge to release it, and carefully pull it out. When inserting the new cartridge, hold it at a slight angle and push it into the slot until it clicks, indicating that it is securely in place.
Conclude this step by closing the front cover and confirming on your printer’s display that the new cartridge is recognized.
You can get this HP 62XL Tri-color High-yield Ink from Amazon. It works with HP ENVY 5540, 5640, 5660, 7640 Series, HP OfficeJet 5740, 8040 Series, HP OfficeJet Mobile 200, and 250 Series.
Clean the Print Head
Installing a fresh cartridge is sometimes not the sole solution; cleaning the print head is a quintessential step. Over time, ink residue can accumulate on the print head, causing blockages and impeding optimal performance.
Locate the ‘Maintenance’ or ‘Tools’ menu either on your printer’s display or through the HP software on your computer. Here, you will find an option to clean the print head. Execute the process, which would take a few minutes.
Following the cleaning cycle, it is prudent to print a test page to ensure the cleanliness and functionality of the print head.
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Update Printer Software
Keeping your HP printer updated with the latest software is an ongoing task that aids in the smooth functioning of the device. Updates often encompass improved functionalities and troubleshooting solutions for prevalent issues.
Initiate this step by visiting the official HP website, find your exact printer model in the search bar, and check for any newly available updates. If found, proceed to download and install them, adhering to the guided instructions.
Post installation, restarting your printer is a recommended step to ensure the updates are correctly integrated.
Contact HP Support
If you have followed all the above steps meticulously and still face issues, it might be time to reach out to HP support. They can help identify if there are any other underlying issues causing the problem.
Prepare to provide them with all necessary information, including your printer model, the issue you are facing, and the steps you have already taken to try to resolve the issue. This will aid them in assisting you more efficiently.