In this article, we will share with you solutions to the HP printer print job not accepted problem.
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HP Printer Print Job Not Accepted [Solutions]
The HP printer print job not accepted problem always occurs on HP printers that are connected to Mac computers.
Do the following to fix the HP printer print job not accepted problem:
1. Delete and then Add your HP Printer on Mac
How to Delete HP Printer on Mac
To delete your HP printer on Mac, use any of the methods below:
How to Delete HP Printer on Mac via HP Easy Start
To delete HP printer on Mac via HP Easy Start, do the steps below:
Step 1: Visit this website
Step 2: Click on “Download”.
Step 3: Once the download is complete, open the “HP Easy Start” App.
Step 4: Click on “File”.
Step 5: Click on “Uninstall HP Software”.
Step 6: Read the displayed warnings and then click on “Continue”.
Step 7: Type your computer’s username as well as password.
The steps above will remove the software from your printer.
How to Delete HP Printer on Mac via Mac Applications
To delete HP printer on Mac via Mac applications, do the steps below:
Step 1: Click on “Finder”.
Step 2: Click on “Go” in the computer’s menu bar.
Step 3: Click on “Applications”.
Step 4: Open “Hewlett Packard” or “HP” folder.
Step 5: To complete the Double click on “HP Uninstaller”.
Step 6: Follow the on-screen instructions to complete the process of uninstalling your printer.
If you can’t find the HP Uninstaller in your printer’s folder, continue with the steps below.
Step 7: Click and then drag the Hewlett Packard or HP folder to the icon for “Trash” in the computer’s Dock.
Step 8: Click on “Go” in the computer’s menu bar.
Step 9: Click on “Go to Folder”.
Step 10: Type “Library/Printers”.
Step 11: Click on “Go”. This action will open the Printers folder.
Step 12: Click and then drag the Hewlett Packard or HP folder to the icon for “Trash” in the computer’s Dock.
Step 13: Restart your Mac computer.
Step 14: Press the “Ctrl” and then click on the icon for “Trash”. Alternatively, you can click right-click on the icon.
Step 15: Click on “Empty Trash”. This action will complete the uninstallation process.
We recommend that you read this article: HP Printer Not Printing [Issues & Solutions]. In that linked article, we provide solutions to other HP printer not printing issues.
How to Add HP Printer on Mac
To add your HP printer on Mac, do the steps below:
Step 1: Click on your mac’s “Apple” menu.
Step 2: Click on “System Preference”.
Step 3: Click on “Printers & Scanners”.
If you can’t find your HP printer on the list, click on the “Plus” (+) sign. After that, follow the onscreen instructions.
If your HP printer is listed, click on “Add”.
After doing the above, check if the HP printer print job not accepted problem is resolved.
If it is not, do the next solution.
2. Reset the Print System
To reset the print system, click HP Printer Offline – How to Reset Print System on Mac and then follow the steps under the “How to Reset Print System on Mac” section.
After you reset the print system, check if the HP printer print job not accepted problem is resolved.
If the problem persists, do the solution below.
3. Uninstall and Reinstall your HP Printer Driver
To learn how to uninstall and reinstall your HP printer, click HP Printer Won’t Scan to Computer – How to Uninstall and then Reinstall HP Printer Software, and follow the instructions under the “How to Uninstall and then Reinstall HP Printer Software” section.
Once you reinstall your HP printer driver, check if the HP printer print job not accepted problem is resolved.
If the problem isn’t resolved, do the final solution below.
4. Service your HP Printer
If none of the above solutions resolve the problem, the final resort is to service your HP printer. At this point, you need to contact HP Customer Service to schedule a repair date if this service is available in your region.
