In this article, we will guide you on how to fix the HP printer not responding to iPad issue within minutes.
HP Printer Not Responding to iPad [How to Fix]
To fix your HP printer not responding to iPad issue, do the instructions below to fix the issue depending on the situation that applies to your case.
HP Printer isn’t displayed in the iPad List
When this happens, it means your HP printer and your iPad aren’t correctly communicating. Therefore, you need to do the following steps to resolve the HP printer not responding to iPad issue:
Step 1: Ensure that your HP printer is on
Some HP printers are known to automatically power off; therefore, you need to check the status of your printer. If it is turned off, turn it on.
Step 2: Confirm that you connect your devices to the right Wi-Fi network
If you use a 4G connection, you won’t be able to print on your iPad via AirPrint since this feature only works with Wi-Fi. Therefore, you need to connect your HP printer to the Wi-Fi network that your iPad is connected to.
Also, make sure that both devices are using the same frequency even when they are connected to the same network. Therefore, your printer should not be on 2.4 GHz while your iPad is on 5 GHz.
If you encounter any other HP printer not responding issue, this article: HP Printer Is Not Responding [Proven Solutions] has proven solutions to help you fix such issues.
Step 3: Refresh the Wi-Fi connection of your iPad
The purpose of doing this is to make your iPad search for your HP printer afresh.
How to Refresh the Wi-Fi Connection of your iPad
To refresh the Wi-Fi connection of your iPad, do the following:
i. Open the settings of your iPad.
ii. Tap on “Wi-Fi”.
iii. Turn off Wi-Fi by tapping on the green analog switch.
iv. Wait for 30 seconds and then tap the switch again to turn on the Wi-Fi.
Once your iPad has reconnected to your Wi-Fi network, try to print again. If the HP printer not responding to iPad problem persists, do the next step.
Step 4: Reboot your iPad
How to reboot your iPad
To reboot your iPad, do the following:
i. Press down your iPad’s power button until you see a prompt to “slide to power off”.
Note: For iPad Pro, you need to press down your iPad’s power button as well as one of the volume buttons.
ii. Slide the on-screen button.
iii. After your iPad goes off, press down its power button to restart the device.
Step 5: Restart your HP printer
The problem might be with your HP printer and not your iPad. In most cases, restarting your HP printer might fix the issue.
How to Restart your HP Printer
To restart your HP printer, do the following:
i. Ensure that your HP printer is turned on.
ii. Remove the power cable from your printer.
iii. Wait for 30 seconds.
iv. Press down the power button.
v. Connect the power cable back into your printer.
Check if your HP printer is connected to your Wi-Fi network. Once you confirm this, try to print again.
If the HP printer not responding to iPad issue persists, do the next step.
Step 6: Confirm that your HP Printer Supports AirPrint
If your HP printer doesn’t support or is compatible with AirPrint, no matter what you do, you won’t be able to print on your iPad. Therefore, you need to confirm that the printer indeed supports AirPrint. We recommend that you check this list to confirm if your HP printer supports AirPrint.
HP Printer is displayed in the iPad List
In this case, your iPad detects your HP printer and even sends jobs to it; however, the print job is not executed by your printer. When this happens, the issue lies with your HP printer and not your iPad.
To resolve the HP printer not responding to iPad issue, do the following steps:
Step 1: Check Paper and Ink Levels
Check and examine the paper you want to use if it meets the standard of your HP printer. The paper must be suitable for the kind of print job you want to execute. Ensure that the paper is not torn, wrinkled, dirty, or damaged in any way.
You should also check for a paper jam. We recommend this article: HP Printer Jam [Issues & Solutions] to learn all you need to know about jams in HP printers. You can also read this: HP Paper Jam Error Codes [How to Fix] to learn how to fix specific HP paper jam error codes.
After checking the paper, check the ink or toner levels of your HP printer. Ensure that the cartridge is not low or empty. If it is low or empty, you need to replace the cartridge. Ensure that you only use genuine HP cartridges. Using non-HP cartridges can lead to other printer issues.
If you are using an HP Inkjet printer, click this link: HP Printer Black Ink [Issues & Solutions] – How to Check HP Printer Estimated Ink Levels to learn how to check the estimated ink levels on an HP printer.
For HP LaserJet printers, click this link: HP Printer Is Printing Too Light – Check your HP Printer’s Toner Level, and then select the method that works and suits you best.
Once you have replaced the cartridge, try to print again.
If the HP printer not responding to iPad problem persists, do step 2.
Step 2: Reboot your HP Printer
A good number of times, the good old reboot always works wonders for most printer issues. Therefore, if you encounter the HP printer not responding to iPad problem, you should reboot your printer. To do this, simply turn off your HP printer, and then wait for 15 seconds or thereabout before turning it on.
After rebooting your HP printer, try to print again.
If the HP printer not responding to iPad problem remains unresolved, move on to the next step.
Step 3: Perform Diagnostics Check on your HP Printer
Many HP printers are designed to run basic diagnostics to help check for paper jams, ink levels, etc. Therefore, you need to consult your user manual to learn how to run diagnostics on your HP printer. If you don’t have a manual, you can check the internet for a digital copy.
Once the diagnostics are complete, try to print a document from your iPad.
If the HP printer not responding to iPad issue prevents the document from printing, try the next step.
Step 4: Reboot your iPad
As we said earlier, if your HP printer shows up, then it means your iPad isn’t the cause of the HP printer not responding to iPad. However, to be on the safe side, you should reboot your iPad.
To reboot your iPad, just follow the instructions we shared earlier in this article under the “How to reboot your iPad” subsection.
If this doesn’t resolve the HP printer not responding to iPad issue, you should continue with step 5.
Step 5: Restart your Router
In some cases, your router might be responsible for the HP printer not responding to iPad problem rather than your printer. When you have confirmed that your printer is not the cause of the problem by doing all the steps we have shared so far, you need to turn your attention to your router.
To fix the issue, reboot your router by turning it off for some seconds before turning it on again. After the reboot is complete and all the devices are ready, send a print job to your HP printer.
If your printer fails to print, then the HP printer not responding to iPad issue was not fixed. Now you have just one more step to try to fix the issue.
Step 6: Contact HP
After doing all the above steps without finding the solution to the HP printer not responding to iPad problem, you need to call in the big guns: Contact HP Customer Support for further and more specific steps to fix the issue.