In this article, we will provide you with solutions to the HP printer not printing JPG problem.
HP Printer Not Printing JPG [Solutions]
To fix your HP printer not printing JPG problem, try the solutions below in the given order:
1. Reset your HP Printer
To reset your HP printer, click: HP Printer Not Printing Issues – Reset your HP Printer, and do the steps we shared under the “Reset your HP Printer – Step 2” section.
After the reset is complete and your printer is in ready state, try to print the file again.
If you still encounter the HP printer not printing JPG problem, try the next solution.
2. Uninstall and Reinstall your HP printer
To uninstall and reinstall your HP printer, we recommend that you follow the instructions here: HP Printer Won’t Scan to Computer – How to Uninstall and then Reinstall HP Printer under the “How to Uninstall and then Reinstall HP Printer Software” section.
Once you have reinstalled your printer, try to print the file again.
If your HP printer not printing JPG problem persists, try the next solution.
3. Print via the Paint App
If the solutions above fail to resolve the HP printer not printing JPG problem, you should try to print via the Paint app.
How to Print on your HP Printer via the Paint App
To print on your HP printer via the paint app, do these steps:
Step 1: Open your Windows File Explorer.
Step 2: Go to the folder that contains the JPG file you intend to print.
Step 3: Right-click on the file.
Step 4: Click on “Open with”.
Step 5: From the application list, click on “Paint”.
Step 6: Once the MS Paint app opens, click on “File”.
Step 7: Click on “Print”.
Step 8: Adjust the printing settings and options as desired.
Step 9: Click on “Print”
Your JPG should now print from your HP printer.
However, if the HP printer not printing JPG problem still persists, do the solution that follows.
If you encounter any other HP printer not printing issues on your device, read this article: HP Printer Not Printing [Issues & Solutions] to learn how to resolve the issue.
4. Update your HP Printer Driver
To update the printer driver of your HP printer, follow the instructions here: HP Printer Printing Blank Pages – How to Update HP Printer Driver under the “How to Update HP Printer Driver” section.
Wait for the printer driver update to be complete and then restart your HP printer. After that, check if the printer can now print JPG.
If updating the driver doesn’t resolve the HP printer not printing JPG problem, you can try the next solution.
5. Update the Version of your Windows Operating System
An outdated Windows version could also prevent your HP printer from printing JPG. Therefore, you need to confirm that you are running the most current version. If you are not, you have to update the Windows.
How to Update Windows Operating System Version
To update Windows operating system version, do these steps:
Step 1: Open Windows search on your computer.
Step 2: Type “Windows update” in the search bar.
Step 3: Click on “Windows update settings”.
Step 4: Click on “Check for updates”.
Step 5: Depending on your settings, the update will begin to download and then install automatically. However, if you set your computer to allow you manually download and install updates, you will have to click on “Download and install now”.
Step 6: Once your Windows update is complete, restart your PC.
Step 7: After the restart, try to print the JPG file.
If it still fails to print, do the last solution below.
6. Contact HP
If none of the above solutions resolve the HP printer not printing JPG problem, all that is left to do is to contact HP Customer Service for further support and assistance. The customer agent you speak to will fix a date when a technician will come to service your HP printer. Printers still under warranty will be repaired for free, and if there is a need to replace the printer, it will be done without you paying a dime.