Your HP printer not printing all pages problem can be fixed using the solutions we have provided in this article.
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Solutions to HP Printer not Printing All Pages
Use the solutions below to fix the HP printer not printing all pages problem. If a solution fixes the problem, you don’t have to continue with the next solution.
1. Examine your HP Printer
If your printer is unable to complete the print job and fails to print all the pages, you need to examine your printer by doing the following:
- Ensure that your HP printed is connected securely to your computer.
- Check for clogs in your cartridge and clean them.
- Fill the input paper tray with enough paper.
- Restart your HP printer. This simple process could resolve the issue.
After doing the above and the HP printer not printing all pages issue is not resolved, do the next solution.
2. Check your Page Setup Settings
The reason behind your HP printer not printing all pages might be due to an incorrect page setup setting. Hence, you need to check the program you are printing from and confirm that you set your printer to print all pages.
Setting the printer to “print on both sides”, “print odd pages”, or such similar settings could cause your printer to skip certain pages.
3. Update the Printer Driver
The problem could be the result of an outdated or faulty driver. Whatever the case might be with the driver, updating the printer driver will resolve the issue.
To update the printer driver of your HP printer, follow the instructions here: HP Printer Printing Blank Pages – How to Update HP Printer Driver under the “How to Update HP Printer Driver” section.
4. Update your HP Printer Software
Outdated printer software might be the reason why your HP printer is not printing all pages. Therefore, you need to update your printer software.
To update your HP printer firmware, check here: HP Printer Errors and Solutions – Check the Printhead, and do the instructions under the “How to Update HP Printer Firmware” subsection.
5. Restart Print Spooler
If you are printing from a Windows computer and your HP printer is not printing all pages, it could be a result of the print spooler not functioning properly. Hence, you need to confirm that the service is still running and restart it if it is not.
To restart the print spooler service, click HP Printer Offline – How to Restart Print Spooler and follow the steps under the “How to Restart Print Spooler” section.
6. Clear the Print Spooler Files
If a print spooler file gets corrupted, it could cause printing issues such as the one under discussion. Hence, the only way to resolve the problem is to clear (delete) all the print spooler files.
To clear print spooler files, click HP Printer Offline – How to Clear Print Spooler, and follow the instructions under the “How to Clear Print Spooler” section.
7. Repair Corrupted Window Services and System Files
A corrupt Windows service or system file that is necessary for printing function could be the reason why your HP printer is not printing all pages. Hence, you need to look for and fix the corrupted file.
Usually, one can use the Windows system checker tool to identify the corrupted system files. Sadly, when it comes to dealing with printer issues, the tool isn’t powerful enough since most printers occur due to corrupted Windows services.
As a result of this, you will need to get a more effective repair tool for your computer. There are many out there that you can try out. Before you install any program, ensure that it is safe and from a respectable and reliable developer.
In this article: HP Printer Not Printing [Issues & Solutions], we will guide you on how to fix a wide range of HP printer not printing issues.
8. Download and then Install the Microsoft Hotfix KB3000461 (For Wireless HP Printers)
If you own a wireless HP printer that was set up via a WSD port, you can use the Microsoft Hotfix KB3000461 to enable your printer to print large jobs.
To download the Hotfix, simply click on this link and then follow the instructions on the screen to download and then install.
Note: The Microsoft Hotfix KB3000461 can only be used when connected to a Windows 8 computer.
9. Disable the SNMP (Simple Network Management Protocol) in Printer Properties (for HP Network Printers)
If you are using a network printer, an enabled SNMP could lead to certain printer issues. Therefore, if your HP printer is not printing all pages, disabling the SNMP might fix the issue.
Note: The SNMP is not necessary for your printer to function. Therefore, you shouldn’t be worried that your printer will stop working.
How to Disable SNMP
To disable SNMP, do the following steps:
Step 1: Search for “Devices” on your Windows computer.
Step 2: Click-open “Devices and Printers”.
Step 3: Right-click on your HP printer.
Step 4: Choose “Printer Properties”.
Step 5: Choose your HP printer.
Step 6: Click on the tab labeled “Ports”.
Step 7: Choose the TCP/IP port in use.
Step 8: Click on “Configure Port”.
Step 9: Uncheck the checkmark beside “SNMP Status Enabled”.
Step 10: Click on “OK”.
Step 11: Try to print the document again.
If the HP printer not printing all pages problem remains unresolved, do the above steps and then enable the SNMP again.
After that, move to the next solution.
10. Create a New Manual Connection (for HP Network Printers)
A connection drop might occur to your HP printer for several reasons which include a configuration change from DCHP service, assignment of new IP addresses by the router, etc.
Whatever the case might be, you can prevent such occurrences by manually creating a new manual connection. This is a better alternative since the connection is more direct. Hence, we will guide you on how to create a new manual connection on your HP network printer.
Note: The steps below can only work if your printer is already connected to the network of your choice. If you are yet to set up the printer on a wireless network, you should do that first.
How to Create a New Manual Connection for HP Network Printers
To create a new manual connection for HP printers, do the steps below:
Step 1: Print out a “Wireless Test Report” or “Network Configuration Report” from your HP printer.
- In case your printer is designed with a display control panel, print the Wireless Test Report or Network Configuration Report from the menu for “Network Setup” or “Network Settings”.
- In case your printer isn’t designed with a display control panel, print the Wireless Test Report or Network Configuration Report using your printer’s control panel buttons. This is performed on a lot of HP printers by pressing down the printer’s “Cancel” button. Other printers use button combinations to print out the report.
We recommend that you click How to Connect to HP Printer WiFi Direct – How to Find WiFi Direct Name and Password on HP Non-Touchscreen Printers and follow the instructions under the “How to Find Wi-Fi Direct Name and Password on HP Non-Touchscreen Printers” section depending on your printer model type.
Step 2: From the printed report, look for the following:
i. IP Address
ii. Subnet mask
iii. Default Gateway.
In case the report list assigns different numbers to IPv4 and IPv6, use that of the IPv4.
Step 3: Get the EWS (Embedded Web Server) URL from the printed report.
Step 4: Open an internet browser on a computer that is connected to your wireless network.
Step 5: Enter the EWS URL into the address line of the open browser.
If the page is blank, switch to another browser.
Step 6: Click on the tab labeled “Networking” or “Network”.
Step 7: Open the page or section that applies to the kind of network you are using (wireless or wired).
Step 8: Click on “Suggest a Manual IP address”. The manual IP addresses will then be filled automatically.
If there is no button that allows you to suggest a manual IP address, enter the IP address, default gateway, and subnet mask according to the details on the report. If you can, when you are typing the IP address, enter a number not within the DHCP normal operating range of your wireless router. Check the user manual of your router to find out what its DHCP range is.
Step 9: Jot down the details on a sheet of paper. They might prove useful and necessary when you intend to add another printer.
Step 10: Click on “Apply”. After that, wait for the changes to be confirmed.
Once you are done with the above steps, the next thing is to add another printer to your Windows computer that matches the newly created IP address.
How to Add another Printer to your Windows Computer
To add another printer to your Windows computer, do the steps below:
Caution: Once you are done with the steps below, there will be two icons for your HP printer model being listed in the printers’ list. When this happens, don’t remove the first printer icon.
Caution: In case you couldn’t create a new manual IP address and it happens that the printer’s IP address is changed later in, delete your printer’s icon, and then use the “Add a printer” feature from Windows “Devices and Printers” to re-add your HP printer. When you re-add your printer, the printer driver will be updated and a new IP address assigned.
Step 1: Go to your Windows search box.
Step 2: Type “Control Panel”.
Step 3: From the search results, click on “Control Panel” to open it.
Step 4: Click on “Devices and Printers” in your computer’s control panel.
Step 5: Click on “Add Printer”.
Step 6: Click on “Add a network, wireless or Bluetooth printer”.
Step 7: Wait until Windows finds your HP printer.
Note: In case your HP printer is not listed whereas you are on a wireless network, ensure that your printer is powered on and connected to the wireless network and there is no network cable connected to the printer.
Step 8: Click on your printer name.
In case you see several printers listed, choose your HP printer name and ensure that it doesn’t have an alphanumeric code like “HP647EAR” for instance.
Step 9: Click on “Next”.
Your computer system will then select the right printer driver automatically.
Step 10: Click on “Use the driver that is currently installed (recommended).
Step 11: Click on “Next”.
Step 12: You can change your printer’s name if you desire.
Step 13: Click on “Next”.
Step 14: Click on “Do not share this printer”.
Step 15: Click on “Next”.
Step 16: Click on “Set as the default printer”.
Step 17: Click on “Finish”.
Note: Your HP printer currently uses Windows class printer driver after doing the above steps. This driver only gives you basic printing features. If you had one time installed your printer’s full feature software, open the newly added printer’s printer properties, and then from the tab for “Advanced properties”, choose the name of a non-class printer driver that is a match with your created printer. When you do this, you will have access to other printer features.
Step 18: Try to print.
If the HP printer not printing all pages problem is unresolved, try the next solution.
11. Upgrade your Computer’s RAM
A low computer RAM (Random Access Memory) might be the reason for the issue under discussion since most HP Inkjet printers depend on the RAM to perform printing functions.
Therefore, if you have done the above solutions and none of them has proven effective, then you should consider giving this a try.
12. Contact HP
If none of the above fixes the HP printer not printing all pages problem, then you have to contact HP Customer Support for further assistance.
A repair date will be scheduled and then the repair will be done for free if the product is still under warranty. However, if the product is no longer under warranty, you will have to pay the repair fee.