In this article, we will provide you with 7 solutions to the HP printer not printing after power outage problem.
HP Printer Not Printing After Power Outage [Solutions]
To fix the HP printer not printing after power outage issue, do the following:
1. Reset your Modem or Router
For HP wireless printers, after a power outage, the connection between your router and printer might get disrupted. This, in turn, can cause your printer to go offline. When such happens, you need to reset your modem or router.
To do this, simply unplug the power cable from the device, and then plug it back after some minutes. This action should reboot the network and then reconnect your printer to the modem or router.
If this doesn’t fix the HP printer not printing after power outage problem, do the next solution.
2. Run HP Print and Scan Doctor
To run HP Print and Scan Doctor, click this link: HP Printer Printing Blank Pages – How to Run HP Print and Scan Doctor, and follow the instructions provided.
After running the HP Print and Scan Doctor, check if the HP printer not printing after power outage issue has been resolved.
If it remains unresolved, do the solution below.
3. Run the Printer Diagnostic Troubleshooter
To run the Printer Diagnostic Troubleshooter, type this: %systemroot%\system32\msdt.exe -id PrinterDiagnostic in your Windows search bar. Click on the run command from the search results, and then follow the on-screen instructions.
Once the diagnostics are complete, try to print a document to confirm whether the HP printer not printing after power outage issue has been fixed.
If the document fails to print, do the next solution.
4. Reconfigure your Network Settings
If someone (probably a colleague or family member) changes the network settings, it might cause the HP printer not printing after power outage problem.
Therefore, you need to reconfigure the network settings by changing the settings to default before trying to reconnect your HP printer to the wireless network.
This article: HP Printer Not Printing [Issues & Solutions] will provide you with solutions to other HP printer not printing issues that users have reported to have encountered.
How to Reconfigure your Network Settings
To reconfigure your network settings to fix the HP printer not printing after power outage issue, do the steps below:
Step 1: Go to your HP printer’s control panel.
Step 2: Locate and select “Network Setup”.
Step 3: Select “YES” to confirm.
Step 4: Print out a configuration page.
Check the page to confirm if the network settings are back to default.
Step 5: Restart your HP printer.
Step 6: After the restart, go to your printer’s control panel again.
Step 7: Open your printer’s panel dashboard.
Step 8: Go to the menu for “Settings”.
Step 9: Click “Wireless Settings”.
Step 10: Select the option “Wireless Setup Wizard” or “Wi-Fi Protected Setup” depending on how you want to connect your printer.
Step 11: Do the instructions displayed to complete the process.
After doing the steps above, try to connect to your wireless network. If your printer comes online and prints, then the HP printer not printing after power outage issue has been resolved.
However, if your printer fails to come online and print, then move to the next solution.
5. Disable the SNMP Protocol
To disable the SNMP protocol, click HP Printer Offline – How to Disable the SNMP Protocol, and then follow the steps we shared under the “How to Disable the SNMP Protocol” section.
If disabling the SNMP Protocol fails to fix the HP printer not printing after power outage problem, try the solution below.
6. Re-add Printer Ports during the Reinstallation of your HP Printer
How to Re-add Printer Ports during the Reinstallation of your HP Printer
To re-add printer ports during HP printer reinstallation, do the steps below:
Step 1: Uninstall all your HP printer software.
To uninstall the printer software, do these:
Caution: Ensure that during the uninstallation process you don’t disconnect your HP printer from the connected network.
i. If there is any USB cable connected to your printer, remove it.
ii. Go to the Windows search bar on your computer.
iii. Search for “Control Panel”.
iv. Click on “Control Panel” from the results.
v. Under “Programs and Features” or “Programs”, click on “Uninstall a program”. This action will cause a list showing all the installed programs on your computer to be displayed.
vi. Click on the name of your HP printer. When you do this, a uninstall confirmation window will open.
vii. Click “Yes”. This will remove your HP printer software.
Step 2: Press the “Windows” and “R” keys on the keyboard.
Step 3: Type in “printui / s /t2” in the box without the quotation marks.
Step 4: Click “OK”. This action will open the window for “Print Server Properties”.
Step 5: Click on the tab labeled “Ports”.
Step 6: Select all the ports associated with your HP printer.
Step 7: Click on the “Delete Port” button.
Step 8: Install your HP printer software on your computer.
To install the printer software on your computer, do these:
i. Ensure that your printer is on, the main tray is loaded with plain paper, and that there are cartridges installed in the printer.
ii. Using any web browser on your computer, visit 123.hp.com. The service will then automatically find your printer’s app or driver that matches the current version of your computer’s operating system.
iii. Follow the on-screen instructions to download as well as install the software.
iv. Ensure that you choose the “Full Software” or “HP Smart” option to enable your printer to function optimally.
v. Now set up your printer’s connection by following the steps on the screen.
After the installation, try to print a document.
If the document prints, then the HP printer not printing after power outage problem has been fixed.
However, if it fails to print, do the final solution.
7. Service your HP Printer
The final solution to the HP printer not printing after power outage issue is to service your printer. Since you cannot do this yourself, you need to visit https://support.hp.com/us-en/contact where you can schedule a repair for your printer.
The repair won’t cost you a thing if your printer is under warranty. Also, if the printer has to be replaced, you will get a new one free of charge.