HP Printer Locked up when Printing PowerPoint [Fixed]

In this article, we will provide you with solutions to the HP printer locked up when printing PowerPoint problem.

1. Disable Background images – HP Printer Locked up when Printing PowerPoint

The complex nature of background images in PowerPoint slides might be too large and might cause your printer to lock up when printing a PowerPoint document. Therefore, disable the background images. After that, try to print without the background images or select new backgrounds.

If your printer doesn’t lock up when printing the document without the background images or with new ones, then the initial background images might be corrupted or too large for the printer’s memory to handle.

If you must print with those backgrounds, you can reduce the print quality. This action should reduce the size of the document thereby allowing your printer to print the document without locking up.

If that doesn’t work, try the next solution.

2. Use an Alternative Print Language Driver – HP Printer Locked up when Printing PowerPoint

The issue might be driver-related and as such, using an alternative print driver language might just be the solution you are looking for.

Therefore, try to use another print language driver for your HP printer. After doing that, try to print the PowerPoint document.

If the document prints, then the issue is resolved.

If the document fails to print, do the next solution.

3. Repair the PowerPoint Application – HP Printer Locked up when Printing PowerPoint

Your Microsoft PowerPoint or the entire Microsoft Office may be corrupted. To confirm if the issue is peculiar to the PowerPoint application, print documents from other Microsoft Office applications.

If they print without any issue, the problem is peculiar to the PowerPoint application only. In that case, you need to repair your PowerPoint application.

How to Repair Microsoft PowerPoint – HP Printer Locked up when Printing PowerPoint

To repair the Microsoft PowerPoint application, follow the steps below:

Step 1: Right-click on the Windows/Start button on your computer’s taskbar.

Step 2: From the pop-up menu, click on “Apps and Features.

Step 3: Select “Microsoft Office” from the list of apps and features.

Note: The repair tool works on the entire Microsoft Office Suite and not just a single application. Therefore, in this case where we are trying to repair PowerPoint, we’ll end up repairing all other applications in the suite. The only exception to this is if you installed only PowerPoint on your computer. In that case, you need to search for it, and then repair it as a single unit.

Step 4: Follow the instructions below depending on the copy of your Microsoft Office.

Click-to-run

i. When the “How would you like to repair your Office Programs” window opens, click “Online Repair.”

ii. Click “Repair.”

This option will ensure that everything is fixed.

Alternatively, you can select the “Quick Repair” option. This is faster, but will only detect and fix corrupted files.

MSI-based

i. When the “Change your installation” window opens, click “Repair.”

ii. Click “Continue.”

Step 5: Follow the on-screen instructions to complete the Microsoft Office repair.

Check if the issue is resolved.

If the issue persists, do the next solution.

4. Completely Uninstall Microsoft Office and then Reinstall it – HP Printer Locked up when Printing PowerPoint

To completely uninstall Microsoft Office and then reinstall it, do the tasks below.

Completely Uninstall Microsoft Office – HP Printer Locked up when Printing PowerPoint

To completely uninstall Microsoft Office, do the steps below.

Step 1: Click this link to download the Microsoft Office uninstall support tool.

Step 2: Once the download is complete, open the downloaded file.

Step 3: Choose the Microsoft Office you intend to uninstall.

Step 4: Click “Next.”

Step 5: Follow the on-screen instructions.

Step 6: Restart your PC when you are prompted.

After your printer restarts, the tool will open automatically to enable you to complete the uninstallation process.

Step 7: Follow the rest of the on-screen prompts.

Step 8: After performing the rest of the tasks below, close the tool.

Download Microsoft Office – HP Printer Locked up when Printing PowerPoint

Follow the instructions below to download the Microsoft Office version you desire.

Note: We don’t provide instructions on how to download, and then reinstall or install Microsoft Office 2010 or older versions because Microsoft no longer provides support for those versions.

How to Download Microsoft Office 365 – HP Printer Locked up when Printing PowerPoint

To download Microsoft Office 365, do the following steps:

Step 1: Visit this website.

Step 2: If you are not signed in to your Microsoft account, click “Sign in.”

Note: If the Microsoft 365 you are using is operated by Vianet, you have to sign in using your school or work account to login.partner.microsoftonline.cn.

If you use Microsoft 365 Germany, you have to sign in using your school or work account to portal.office.de.

Step 3: Sign in with the details of the account (Microsoft, school, or work account) connected to this Microsoft Office 365 version.

If you don’t remember the account you used, click this link to learn how to resolve the problem. 

Step 4: After you sign in, follow the instructions below depending on the account type used in signing in.

Microsoft Account

i. When the Office home page opens, click “Install Office.”

ii. Click “Install” or “Install Office” depending on the Microsoft Office version.

School or Work Account

i. When the Office home page opens, click “Install Office.”

If another start page is displayed instead of the home page, visit this site. 

Note: If the Microsoft 365 you are using is operated by Vianet, you have to sign in using your school or work account to login.partner.microsoftonline.cn.

If you use Microsoft 365 Germany, you have to sign in using your school or work account to portal.office.de.

ii. Click “Office 365 apps.”

This action will start the download process.

Note: The 64-bit version is usually downloaded by default except a 32-bit version is installed already. In the latter case, the 32-bit version is downloaded.

Once the download is complete, follow the instructions in the next task to install Microsoft Office.

How to Download Microsoft Office 2021 – HP Printer Locked up when Printing PowerPoint

To download Microsoft Office 2021, do the following steps:

Step 1: Visit this website.

Step 2: If you are not signed in to your Microsoft account, click “Sign in.”

Step 3: Sign in with the details of the account (Microsoft, school, or work account) connected to this Microsoft Office 2021 version.

If you don’t remember the account you used, click this link to learn how to resolve the problem. 

Step 4: After you sign in, follow the instructions below depending on the account type used in signing in.

Microsoft Account

i. When the Office home page opens, click “Install Office.”

ii. Click “Install” or “Install Office” depending on the Microsoft Office version.

School or Work Account

i. When the Office home page opens, click “Install Office.”

If another start page is displayed instead of the home page, visit this site. 

ii. Click “Office 2021 apps.”

This action will start the download process.

Once the download is complete, follow the instructions in the next task to install Microsoft Office.

How to Download Microsoft Office 2019, Microsoft Office 2016, or Microsoft Office 2013 – HP Printer Locked up when Printing PowerPoint

To download Microsoft Office 2019, Microsoft Office 2016, or Microsoft Office 2013, do the following steps:

Step 1: Click this link to access the Microsoft account dashboard. 

Step 2: If you are not signed in to your Microsoft account, click “Sign in.”

Step 3: Sign in with the details of the account connected to this Microsoft Office version.

If you don’t remember the account you used, click this link to learn how to resolve the problem. 

Step 4: Check the upper area of the page and click “Services and subscriptions.”

Step 5: Locate the Microsoft Office you intend to reinstall or install and click the “Install” option.

This action will start the download process.

Once the download is complete, follow the instructions in the next task to install Microsoft Office.

If you want to install Microsoft Office in another language or you want the 64-bit version, click “Other options.” Select your preferred language as well as the bit version before clicking “Install.”

You can read this article: HP Printer Locked [Issues & Proven Solutions] to learn about other HP printer locked issues and how to resolve them.

Install Microsoft Office – HP Printer Locked up when Printing PowerPoint

Follow the instructions below to install the Microsoft Office version you desire.

How to Install Microsoft Office 365 or Microsoft 2021 – HP Printer Locked up when Printing PowerPoint

To install Microsoft Office 365 or Microsoft 2021, follow the instructions below that apply to your computer’s operating system.

How to Install Microsoft Office 365 or Microsoft 2021 on Windows

To Install Microsoft Office 365 or Microsoft 2021 on Windows, do the following steps:

Step 1: Go to the downloaded file on your browser.

Step 2: Select any of the options below depending on the browser you used:

“Setup” – Chrome

“Save File” – Firefox

“Run” – Microsoft Edge

Step 3: If this “Do you want to allow this app to make changes to your device?” User Account Control prompt is displayed, click “Yes.”

This action will cause the installation process to begin.

Once the installation is complete, this message will be displayed: “You’re all set! Office is installed now.” After that, an animation will play as a guide to the location of the newly installed programs on your Windows PC.

Step 4: Click “Close.”

Do the next task to activate your Microsoft Office.

How to Install Microsoft Office 365 or Microsoft 2021 on Mac

To Install Microsoft Office 365 or Microsoft 2021 on Mac, do the following steps:

Step 1: Open “Finder” once the download is complete.

Step 2: Click “Downloads.”

Step 3: Double-click the “Microsoft Office installer.pkg” file.

Note: That might not be the actual name.

Note: If an error message is displayed saying the file cannot be opened because it is from an unidentified developer, don’t quit the installation process. Instead, wait for 10 seconds before moving the file to the desktop. After that, press down the “Control” key on your keyboard, and then click on the file. This action will launch the installer.

Step 4: Once the installation screen opens, click “Continue.”

This action will start the installation.

Step 5: Read the software license agreement.

(Yeah, we know most folks don’t read license agreements; however, you should at the very least glance through it.)

Step 6: Click “Continue.”

Step 7: Click “Agree” if you are okay with the software license agreement terms.

Step 8: Select how you want to install Microsoft Office.

Step 9: Click “Continue.”

Step 10: Check the requirements of the disk space or change the location where the program will be installed.

Step 11: Click “Install.”

Note: You can choose to install some of the apps instead of the entire Office suite. To do this, click on the button labeled “Customize,” and then uncheck the apps you do not want to be installed.

Step 12: Enter the login password of your Mac if you get such a prompt.

Step 13: Click the “Install Software” button.

This action will cause the installation process to begin.

Step 14: Once the installation process is complete, click “Close.”

Do the next task to activate your Microsoft Office.

How to Install Microsoft Office 2019, Microsoft Office 2016, or Microsoft 2013 – HP Printer Locked up when Printing PowerPoint

To install Microsoft Office 2019, Microsoft Office 2016, or Microsoft 2013, follow the instructions below that apply to your computer’s operating system.

How to Install Microsoft Office 2019 or Microsoft Office 2016 on Windows

To Install Microsoft Office 2019 or Microsoft Office 2016 on Windows, do the following steps:

Step 1: Go to the downloaded file on your browser.

Step 2: Select any of the options below depending on the browser you used:

“Setup” – Chrome

“Save File” – Firefox

“Run” – Microsoft Edge

Step 3: If this “Do you want to allow this app to make changes to your device?” User Account Control prompt is displayed, click “Yes.”

This action will cause the installation process to begin.

Once the installation is complete, this message will be displayed: “You’re all set! Office is installed now.” After that, an animation will play as a guide to the location of the newly installed programs on your Windows PC.

Step 4: Click “Close.”

Do the next task to activate your Microsoft Office.

How to Install Microsoft Office 2016 on Mac

To Install Microsoft Office 2016 on Mac, do the following steps:

Step 1: Open “Finder” once the download is complete.

Step 2: Click “Downloads.”

Step 3: Double-click the “Microsoft_Office_2016_Installer.pkg” file.

Note: That might not be the actual name.

Note: If an error message is displayed saying the file cannot be opened because it is from an unidentified developer, don’t quit the installation process. Instead, wait for 10 seconds. After that double-click on the package file again. If the Verifying… progress bar is stuck on the screen, cancel or close the bar, and then try again.

Step 4: Once the installation screen opens, click “Continue.”

This action will start the installation process.  

Step 5: Read the software license agreement.

(Yeah, we know most folks don’t read license agreements; however, you should at the very least glance through it.)

Step 6: Click “Continue.”

Step 7: Click “Agree” if you are okay with the software license agreement terms.

Step 8: Select how you want to install Microsoft Office.

Step 9: Click “Continue.”

Step 10: Check the requirements of the disk space or change the location where the program will be installed.

Step 11: Click “Install.”

Note: You can choose to install some of the apps instead of the entire Office suite. To do this, click on the button labeled “Customize,” and then uncheck the apps you do not want to be installed.

Step 12: Enter the login password of your Mac if you get such a prompt.

Step 13: Click the “Install Software” button.

This action will cause the installation to begin.

Step 14: Once the installation is complete, click “Close.”

Do the next task to activate your Microsoft Office.

How to Install Microsoft Office 2013 on Windows

To Install Microsoft Office 2013 on Windows, do the following steps:

Step 1: Go to the downloaded file on your browser.

Step 2: Select any of the options below depending on the browser you used:

“Setup” – Chrome

“Save File” – Firefox

“Run” – Microsoft Edge

Step 3: When “You’re good to go” is displayed, select “All done.”

You can start using any Microsoft Office application immediately since Office is usually activated in most cases. Once you open any application, accept the Microsoft Office License Agreement by clicking “Accept.”

Activate Microsoft Office – HP Printer Locked up when Printing PowerPoint

Follow the instructions below to activate the Microsoft Office version you desire.

How to Activate Microsoft Office 365 or Microsoft 2021 – HP Printer Locked up when Printing PowerPoint

To activate Microsoft Office 365 or Microsoft 2021, follow the instructions below that apply to your computer’s operating system.

How to Activate Microsoft Office 365 or Microsoft 2021 on Windows

To activate Microsoft Office 365 or Microsoft 2021 on Windows, do the following steps:

Step 1: Click on the Windows/Start button on the taskbar.

Step 2: Type any Microsoft Office App name e.g., PowerPoint.

If you are using Windows 8.0 or 8.1, just type the name on the computer’s Start screen.

Step 3: Click on the app icon from the search results.

Step 4: Accept the license agreement to activate Microsoft Office once the app opens.

Your Microsoft Office can now be used.

How to Activate Microsoft Office 365 or Microsoft 2021 on Mac

To activate Microsoft Office 365 or Microsoft 2021 on Mac, do the following steps:

Step 1: Check the Dock and click on the Launchpad icon.

This action will display all the apps installed on your Mac.

Step 2: In Launchpad, click on the Microsoft Word icon.

This will cause the What’s New window to open automatically.

Step 3: Click on “Get Started.”

This action will begin the activation process.

Step 4: Follow the on-screen instructions to complete the process.

Your Microsoft Office will be activated and can be used.  

How to Activate Microsoft Office 2019 or Microsoft 2016 on Windows – HP Printer Locked up when Printing PowerPoint

To activate Microsoft Office 2019 or Microsoft Office 2016 on Windows, do the following steps:

Step 1: Open any Microsoft Office 2019 or Microsoft 2016 application.

Once you open any Office app, the Office suite is activated automatically in most cases after you have accepted the License terms.

If Office fails to activate automatically, and the Microsoft Office Activation Wizard appears on the screen, follow the on-screen prompts to carry out the activation process.

How to Activate Microsoft Office 2016 on Mac – HP Printer Locked up when Printing PowerPoint

To activate Microsoft Office 2016 on Mac, do the following steps:

Step 1: Check the Dock and click on the Launchpad icon.

This action will display all the apps installed on your Mac.

Step 2: In Launchpad, click on the Microsoft Word icon.

This will cause the What’s New window to open automatically.

Step 3: Click on “Get Started.”

This action will begin the activation process.

Step 4: Follow the on-screen instructions to complete the process.

Your Microsoft Office will be activated and can be used.  

Check if the issue is resolved.

If the issue persists, contact HP Customer Support for further assistance.