To fix the HP printer error in use, do the following solutions provided in this article.
Solutions to the HP Printer Error in Use
Do the following solutions to fix the HP printer error in use.
Note: The HP printer error in use is common with Mac computers.
In this article: HP Printer Errors and Solutions [Detailed], we provide solutions to a wide range of HP printer errors.
1. Delete the Print Queue, then Add your HP Printer
How to Delete the Print Queue, and then Add your HP Printer
Follow the steps below to delete the print queue, and then add your HP printer:
Step 1: Ensure that your computer has an internet connection.
Step 2: Click on your printer from the list of printers.
Step 3: Click on the “-“(minus) button to delete your printer.
Step 4: Click on the “+” (plus) button to add the printer.
Step 5: Find and click on your HP printer from the list of printers.
Step 6: Click on “Add”. Do not choose “HP Fax driver”.
Step 7: Click on the menu for “Print Using” or “Use”.
Step 8: Choose your HP printer or AirPrint.
Your HP printer will then be listed but its status will be idle.
Step 9: Try to print a document.
If the error persists, move to the next solution.
2. Reset your HP Printer
Follow the instructions we shared under the “Reset your HP printer” subsection of this link: HP Printer Errors and Solutions – HP Printer Error Do Not Use Setup Cartridge.
After resetting the printer, try to print a document.
If the “HP printer error in use” persists, move to the next solution.
3. Reset the Printing System, then Re-add your HP Printer
How to Reset the Printing System, and then Re-add your HP Printer
Follow these steps below to reset the printing system, and then re-add your HP printer:
Step 1: Click on the Apple icon.
Step 2: Click on “System Preferences”.
Step 3: Click on “Print and Scan” or “Printers and Scanner” or “Print and Fax”.
Step 4: In the list of printers, right-click on the empty space.
Step 5: Click on “Reset printing system”.
Step 6: Click on “Reset”.
Step 7: Enter your computer’s administrator username as well as the password.
Step 8: Click on “OK”.
Step 9: Wait for the printing system to reset. When this happens, the printer list will no longer show any device.
Step 10: Restart your Mac computer.
Step 11: Go to “System Preferences”.
Step 12: Click on “Print and Scan” or “Printers and Scanner” or “Print and Fax”.
Step 13: Click on the “+” (plus/add) button.
Step 14: Find and click on your HP printer from the list.
Step 15: Click on “Add”. Do not choose “HP Fax driver”.
Step 16: Click on the menu for “Print Using” or “Use”.
Step 17: Choose your HP printer or AirPrint.
Your HP printer will then be listed but its status will be idle.
Step 18: Try to print a document.
If the “HP printer error in use” persists, contact HP.
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HP Printer Error in Use FAQs
What does Printer in Use mean?
The printer in use error message means that a particular wireless connection to the printer has been broken.
Why am I Getting a Printing Error?
One of the reasons you are getting a printing error is that your computer is not properly connected to your printer.