HP Printer Asking for Setup Cartridges: 5 Easy Steps to Fix

Is your HP printer asking for setup cartridges, this guide aims to eliminate any confusion and provide you with an extensive understanding of setup cartridges, their importance, and the steps you should take to resolve this request.

HP Printer Asking for Setup Cartridges
Image by Cheon Fong Liew on Flickr

Understanding the Setup Cartridges Requirement

Firstly, it’s crucial to understand that setup cartridges are specially designed by HP to prepare your new printer for its first use. Unlike regular cartridges, setup cartridges contain a special ink formulation that helps in priming the print head and establishing a consistent ink flow, which is vital for maintaining the print quality and longevity of your printer.

These cartridges often come with a higher volume of ink to accommodate the priming process, which uses more ink than standard printing. Not using these initial cartridges can lead to poor print quality and potentially damage your printer’s ink delivery system.


‘HP Printer Asking for Setup Cartridges’ Solution Steps

Is your HP printer asking for setup cartridges, this section will guide you on how to resolve it.

Step 1: Locating Your Setup Cartridges

Upon unboxing your HP printer, locate the setup cartridges before you power on the device. These cartridges are typically packaged separately and are labeled clearly with the word ‘Setup’.

They might be in a separate compartment of the printer’s box or installed in the printer carriage itself, protected by a strip of tape. If they are not readily visible, check all packaging compartments, and make sure to remove all the printer’s protective materials in case they are hidden underneath.

In the event that setup cartridges are missing from your package, it’s not advisable to proceed with regular cartridges. Instead, contact HP support to get the appropriate setup cartridges for your printer model.

Step 2: Installing the Setup Cartridges

With the setup cartridges in hand, you can now install them into your printer. Ensure your printer is on a stable, flat surface, and plug it in.

Press the power button and wait for the printer to initialize. Open the cartridge access door – your printer manual will have specific instructions on how to do this based on your model, but it’s typically found on the front or top. You might hear the carriage move and come to a stop; this is normal.

Before installing, remove any protective tape on the cartridges without touching the ink nozzles or copper contacts. Mis-handling these parts can result in print quality issues or errors.

Align the cartridges with the corresponding slots – they are usually color-coded or shaped distinctly – and gently push until they click into place. It is vital to ensure they are securely installed; a loose cartridge could result in a malfunction or error.

Step 3: Running the Initial Setup

Once the setup cartridges are installed, your printer should prompt you to start the initial setup process. Follow the on-screen instructions on your printer’s display panel. This will likely include selecting your language, setting the country/region, and possibly connecting to a network.

One of the critical steps is printing an alignment page, which you should not skip. This page is used to align the print head correctly and is a step that ensures your printouts will be of the highest quality.

Place the alignment page on the scanner glass (again, refer to your manual for exact placement), and scan it as instructed by your printer. This calibration is a one-time process and is crucial for optimal printer performance.


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Step 4: Troubleshooting Common Issues

If your printer still asks for setup cartridges after you’ve installed them, don’t panic. This could be due to several reasons, such as the printer not recognizing the cartridges.

First, confirm that all protective tapes have been removed. If you’ve already done this, try reseating the cartridges. Turn the printer off, wait about 30 seconds, and then turn it back on.

Open the cartridge access door, remove the setup cartridges, and then reinstall them, making sure they click into place. If the problem persists, a full reset of the printer may be necessary – your printer manual will have instructions specific to your model.

Should these steps not resolve the issue, your next step is to contact HP support for further guidance. They can troubleshoot with you and, if necessary, provide replacement setup cartridges.

Step 5: Transitioning to Regular Cartridges

After your printer has been properly set up with the setup cartridges, and you have begun to print regularly, these cartridges will eventually deplete. You will then need to purchase regular cartridges. It’s crucial to buy the correct cartridges for your specific model – check your printer manual or the HP website for the cartridge numbers.

For instance, if you own an HP Deskjet 1112, 2130, 2132, 3630, 3632, 3633, 3634, 3636, 3637, HP ENVY 4512, 4513, 4520, 4522, 4523, 4524, HP OfficeJet 3830, 3831, 3833, 4650, 4652, 4654, or 4655, you can get this HP 63 black ink cartridge from Walmart since this cartridge work with these listed printers.

When installing new cartridges, turn on your printer, open the access door, and remove the setup cartridges. Take the new cartridges out of their packaging, remove the protective tape, and insert them into the corresponding slots just as you did with the setup cartridges.

Once clicked into place, close the access door, and your printer will typically prompt you to print another alignment page to ensure continued quality. Always use genuine HP ink to avoid potential issues with ink quality or printer compatibility.