How To Cancel Print Job on HP Printer [Detailed Guide]

In this article, we will guide you on how to cancel print job on HP printer within minutes.

HP OfficeJet Pro 9018e Wireless All-in-One Inkjet Color Printer, Auto 2-Sided, Print & Copy & Scan & Fax, 22ppm, 4800 x 1200dpi, 35-Sheet ADF, 2.7

How To Cancel Print Job on HP Printer [Quick Guide]

If you are asking “how do I cancel a print job on my HP printer?” the solutions below are the answers you seek:

How Do You Cancel Print Job On HP Printer via the Printer’s Control Panel? [Answered]

The instructions below will guide you on how to get an HP printer to cancel a print job via its control panel:

How To Cancel Print Job on HP Printer via Buttons Control Panel – How To Cancel Print Job on HP Printer

If your HP printer has buttons on the control panel, press the printer’s “Cancel” button to cancel a print job on your HP printer.

How To Cancel Print Job on HP Printer via Touchscreen Control Panel – How To Cancel Print Job on HP Printer

If your HP printer has a touchscreen control panel, touch any of the following depending on your printer model to cancel the print job from your HP printer: “Cancel,” “Stop,” or “X.”

Note: Using the printer’s control panel does not cancel all the jobs on an HP printer. Instead, it cancels the current print job. Other print jobs will remain in the print queue. To learn how to cancel all the print jobs on an HP printer, follow the instructions we will share later in this article under the “How to Cancel Print Job on HP Printer from your Computer” section.

If you are unable to cancel a print job on an HP printer via your printer’s control panel, then you should cancel the print job on your HP printer from the device you are sending the print command. It could be your computer, smartphone, or any other mobile device.

How To Cancel Print Job on HP Printer from your Computer – How To Cancel Print Job on HP Printer

If you want to cancel a print job on an HP printer from your computer, bear in mind that only print jobs sent by the same computer can be canceled. In other words, if you sent the job from another computer, you cannot use a different computer to cancel the job.

How To Cancel Print Job on HP Printer from your Windows Computer – How To Cancel Print Job on HP Printer

To cancel a print job on an HP printer from your Windows computer, do the following steps:

Step 1: Open your computer’s print queue.

Windows 7 and Vista

i. Click on the “Start” icon.

ii. Click on the Search box.

iii. Type “print” in the Windows search box.

iv. Click on “Devices and Printers” from the search results.

v. Right-click on your HP printer.

vi. Click on “See what’s printing.”

Windows 8

i. Press the key with the Windows icon on your keyboard.

ii. On your Windows Start screen, type “print.”

iii. Click on “Printers & Scanners” from the search results.

iv. Click on your HP printer.

v. Click on the button labeled “Open queue.”

Windows 10

i. Press your keyboard’s Windows key.

ii. Type “print” in the search box.

iii. Click on “Printers & Scanners” from the search results.

iv. Click on your HP printer.

v. Click on the button labeled “Open queue.”

2022 Newest HP 14

Windows 11

i. Press the Windows key on your keyboard.

ii. Type “print” in the Windows search box.

iii. Press the “Enter” key on your keyboard.

iv. Click on “Printers & Scanners” from the search results.

v. Click on your HP printer.

vi. Click on “Open print queue.”

Step 2: In the print queue window, right-click on the print job you intend to cancel.

Step 3: Click on “Cancel.”

How to Cancel Print Job on HP Printer from your Mac – How To Cancel Print Job on HP Printer

To cancel a print job on an HP printer from your Mac, do the steps below:

Step 1: Open your Mac’s Print Queue

i. Open your Mac’s Apple menu.

ii. Choose “System Preferences.”

iii. Click on “Printers & Scanners.”

iv. Select your HP printer.

v. Click on “Open Print Queue.”

Step 2: Check for the icon for “Cancel” beside the print job you intend to cancel.

Step 3: Click on the icon for “Cancel.”

If your HP printer won’t cancel the print job, we recommend that you read this article: HP Printer Jobs Stuck in Queue [Fixed] to learn about troubleshooting steps to resolve this issue.

You can also read this article: HP Printer Not Able to Delete Print Job [Quick Fix] if the solutions in the above-linked article fail to resolve the issue.

How To Cancel an HP Print Job from your Mobile Device – How To Cancel Print Job on HP Printer

If you are asking “how do I cancel print jobs on my HP printer from my mobile device?” follow the instructions that apply to your mobile device’s operating system.

How to Cancel Print Job on HP Printer from Android – How To Cancel Print Job on HP Printer

To cancel a print job on an HP printer from an Android device, do the following steps:

Step 1: Open your device’s notification area by swiping the top screen area downwards.

Step 2: Choose the print job you intend to cancel.

Step 3: Tap the “Cancel” option.

This option will cancel your print job.

How to Cancel Print Job on HP Printer from Apple iOS – How To Cancel Print Job on HP Printer

To cancel a print job on an HP printer from an Apple iOS device, do the following steps:

Step 1: Open “App Switcher.”

  • Press your device’s “Home” button twice if your device has one.
  • Swipe the bottom screen upwards if your device lacks a “Home” button.

Step 2: Swipe the screen to the left.

Step 3: Tap on the “Print Center” app.

Information: You will only see the Print Center App in the App Switcher when the connected printer is busy with a print job.

Step 4: Tap on the print job you intend to cancel.

Step 5: Tap the “Cancel Printing” option.

If your HP printer won’t cancel the print job, we recommend that you read this article: HP Printer Jobs Stuck in Queue [Fixed] to learn about troubleshooting steps to resolve this issue.

You can also read this article: HP Printer Not Able to Delete Print Job [Quick Fix] if the solutions in the above-linked article fail to resolve the issue.

What we have shared so far will guide you on how to cancel print jobs on (but not exclusive to) the following HP printers:

HP 6700, HP Officejet Pro 8710, HP Officejet Pro 6978, HP Officejet Pro 8620, HP Officejet Pro 8600, HP Officejet Pro 8610, HP Officejet 3830, HP Envy 5660, HP LaserJet p2055dn, HP LaserJet 1320, HP LaserJet Pro 400, and HP p4015

HP CE956A LaserJet Pro 400 Color M451nw Printer

How To Cancel Print Jobs on HP Smart App [Quick Guide] – How To Cancel Print Job on HP Printer

To cancel a print job via the HP Smart app, follow the steps below:

Step 1: Open the HP Smart app.

Step 2: Select the print job you want to cancel from the HP Smart app home screen.

Step 3: Select the option that allows you to cancel the print job.

HP Printer Keeps Cancelling Print Job [Solved] – How To Cancel Print Job on HP Printer

If your HP printer cancels print jobs by itself, do the following solutions:

1. Reset your HP Printer

Step 1: Turn on your HP printer and wait for it to become idle and silent.

Step 2: Unplug the power cable from your HP printer.

Step 3: Unplug your printer’s power cable from the outlet.

Step 4: Wait for about 15 seconds.

Step 5: Connect the printer’s power cable to the outlet.

Step 6: Plug the printer’s power cable back into your HP printer.

Step 7: Press the printer’s “Power” button if the device fails to turn on automatically.

Step 8: Print a document.

If the document gets canceled automatically, try the next solution.   

You can read this article: How to Reset HP Printer [Detailed Guide] for more information regarding other types of resets you can perform on your HP printer.  

2. Change your Antivirus Settings

If you are asking, “why does my HP printer cancel print jobs?” the answer might be your antivirus. In some cases, certain antivirus flags the firmware of printers as suspicious. As a result, print jobs get canceled automatically to protect the computer or mobile device system.

If your antivirus flags your printer as suspicious, then you need to add your HP printer software and driver to the allowed programs or exception list of your antivirus.

After changing the antivirus setting, check if your HP printer is still canceling print jobs.

If it is, try the next solution.

3. Update your HP Printer Firmware

An outdated HP printer firmware can cause your printer to keep canceling its print job. In this case, the simple solution is to update the printer firmware.

To update your HP printer firmware, click this link: Update your HP Printer Firmware – HP Printer is Slow, and then use any of the methods we shared to update your HP printer firmware.

Once the update is complete, check if the issue has been resolved.

If the issue persists, try the next solution.

4. Create a New TCP/IP Port

To create a new TCP/IP port, click on this link: Change TCP/IP Port Setting – HP Printer Toner, and then follow the steps we shared.

If creating a new TCP/IP port fails to resolve the problem, do the next solution.

5. Contact HP

At this point, you need to contact HP Customer Support for further assistance. If the issue cannot be resolved remotely, a technician will be sent to fix your HP printer as the issue might be hardware-related.