How to Add a Printer to HP Smart App [Detailed Guide]

In this article, we will guide you on how to add a printer to HP Smart App within minutes.

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Before you can add a printer on HP Smart, you need to have the app on your device (Windows computer, Mac, Android, etc). Therefore, if you don’t have the HP Smart app on your device, you need to install it.

Follow the instructions below to learn how to add a printer to HP Smart.

How to Install HP Smart App on your Device – How to Add a Printer to HP Smart App

To install the HP Smart app on your device, follow the steps below:

Step 1: Go to 123.hp.com to download the application for Android, iPadOS, and Apple iOS devices.

For Windows, go to the Microsoft Store, and if you are using a Mac, go to the Mac App Store.

Step 2: If you see a prompt on the screen asking you to sign in it with your Microsoft account to enable the app to work across multiple devices, you have the option of clicking “No, thanks”, or you can sign in.

Important: Ensure that you disconnect your device from any VPN (Virtual Private Network) connection before you start downloading the HP Smart app.

Step 3: If this is your first time setting up the app, then you will need to sign in to your HP account. If you don’t have an HP account, then you will need to create one before signing in. Failure to do this will cause you not to have access to all the printer features and functions.

Once you’ve installed the HP Smart app, the next thing is to add your HP printer to the app.

If you want to add an HP wireless printer to the HP Smart app, then you need to prepare your printer for the setup by doing the following:

i. Place your HP printer and device close to your Wi-Fi router or access point.

ii. Turn on your device’s Wi-Fi and then connect to the access point or router’s wireless network.

If your computer uses an Ethernet cable to connect to the wireless network, then you need to unplug the cable for now and connect directly via Wi-Fi during this setup process.

iii. Enable your device’s Bluetooth to allow the app to discover your HP printer.

iv. If you are using a Windows computer, then you need to turn on the Windows Update setting to ensure that your Windows version is the most recent.

v. Once you’ve installed the HP Smart app for either Android or iOS, then you need to enable the location service on your device. This will allow HP Smart to detect your HP printer using the device’s location. Furthermore, when you do this, the app can provide you with solutions as you carry out the setup.

How to Add a Printer on HP Smart for Different Devices

To add a printer on HP Smart, follow the instructions below that apply to the device you are using.

How to Add HP Smart App Printer to Mac and Windows Computer

To add an HP printer on HP Smart for Mac and Windows, follow the steps below:

Step 1: Open the HP Smart app.

i. If you are using and opening the app for the first time, the app will try to detect your printer and then set it up. Hence, you will need to follow the on-screen guide to finish the setup process.

ii. If you’ve opened the app before, just click on the plus (+) sign or “Add Printer”. After that, follow the on-screen guide to finish the setup process.

If you can’t find your HP printer, then you need to restore your printer’s Wi-Fi Setup mode. Once you’ve restored the Wi-Fi mode of your printer, within 2 hours, you should close and then open the HP Smart app again. After that, try to add your HP printer again and follow the on-screen guide to finish the process.

To learn how to restore your printer’s Wi-Fi Setup mode, skip the two sections below and jump to “How to Restore HP Printer Wi-Fi Setup Mode”.

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How to Add a Printer on HP Smart on iOS

To add a printer on HP Smart on iOS, do the steps below:

Step 1: Open the HP Smart app.

Step 2: From the HP Smart App’s Home screen, tap on the icon for “Add printer”.

Step 3: Choose your HP printer from the list of devices.

Step 4: If your HP printer isn’t listed, tap on “Add Printer”. After that, follow the on-screen instructions to complete the process.

If you still have issues finding your printer, then you should restore your printer’s Wi-Fi Setup mode. Once you’ve restored the Wi-Fi mode of your printer, within 2 hours, you should close and then re-open the HP Smart app. After that, try to add your HP printer again and follow the on-screen guide to complete the process.

To learn how to restore your printer’s Wi-Fi Setup mode, skip the next section below and jump to “How to Restore HP Printer Wi-Fi Setup Mode”.

How to Add a Printer on HP Smart on Android

To add a printer on HP Smart on Android, do these steps:

Step 1: Open the HP Smart app.

Step 2: From the Home screen of the app, tap on the icon for “Add printer”.

Step 3: Tap on “Add Printer”. After that, follow the on-screen instructions to complete the process.

Step 4: If you can’t find your HP printer, choose “My Printer is not Listed”.

Step 5: Tap on the drop-down, and then select your HP product from the list. After that, follow the on-screen steps to add and reconnect your printer to your wireless network.

If you still have issues finding or adding your printer, then you should restore your printer’s Wi-Fi Setup mode. Once you’ve restored the Wi-Fi mode of your printer, within 2 hours, you should close and then re-open the HP Smart app. After that, try to add your HP printer again and follow the on-screen guide to complete the process.

To learn how to restore your printer’s Wi-Fi Setup mode, read the section below.

How to Restore HP Printer Wi-Fi Setup Mode

To restore the Wi-Fi setup mode of your HP printer, follow the instructions below that apply to your printer model.

How to Restore HP Printer Wi-Fi Setup Mode on HP Printers with Touchscreen Menu or Display

To restore HP printer Wi-Fi Setup mode on HP printers with touchscreen menu or display, do the following:

i. Open the menu for “Setup” or “Wireless”.

ii. Choose “Settings” or “Network setup”.

iii. Choose “Restore Network Settings”.

iv. If you see a prompt on the display asking for confirmation, touch “Yes”.

v. Wait for about 60 seconds until you see the blue “Wireless” LED indicator blink.

vi. Within 2 hours, go back to the HP Smart app and then try to add your HP printer again to finish the setup.

How to Restore HP Printer Wi-Fi Setup Mode on HP Printers without Touchscreen Menu or Display

To restore HP printer Wi-Fi Setup mode on HP printers without touchscreen menu or display, do the instructions that apply to your printer model.

How to Restore Wi-Fi Setup Mode on HP DeskJet 4100e, 4100, 2700e, and 2700 printers

To restore HP printer Wi-Fi Setup mode on HP Deskjet 4100e, 4100, 2700e, and 2700 printers, do the following:

i. Ready your printer by pressing the button for “Cancel”.

ii. Press down the “Wireless” and “Cancel” buttons at once for about 5 seconds until you see the printer’s power button begin to blink.

iii. Wait until you see the blue button for “Wireless” begin to blink continuously.

iv. Within 2 hours, go back to the HP Smart app and then try to add your HP printer again to finish the setup.

How to Restore Wi-Fi Setup Mode on HP Envy Pro 6400, Envy 6400e, 6000e, and 6000 printers

To restore HP printer Wi-Fi Setup mode on HP Envy Pro 6400, Envy 6400e, 6000e, and 6000 printers, do the following:

i. Press down the button for “Wireless” located at your printer’s back area for about 5 seconds.

ii. Wait for your printer’s “Status” LED indicator to become purple.

iii. Within 2 hours, go back to the HP Smart app and then try to add your HP printer again to finish the setup.

How to Restore Wi-Fi Setup Mode on HP Color Laser 150 and Laser 100 printers

To restore HP printer Wi-Fi Setup mode on HP Color Laser 150 and Laser 100 printers, do the following:

i. Ready your printer by pressing the button for “Cancel” or the button for “Resume/Cancel” depending on your printer model.

ii. Press down the button for “Wireless” for about 20 seconds up until you see the “Power” and “Attention” LED indicators blink.

iii. Wait for 60 seconds.

iv. Within 2 hours, go back to the HP Smart app and then try to add your HP printer again to finish the setup.

How to Restore Wi-Fi Setup Mode on HP Color Laser MFP 170 and Laser MFP 130 printers

To restore HP printer Wi-Fi Setup mode on HP Color Laser MFP 170 and Laser MFP 130 printers, do the following:

i. Press your printer’s “Menu” button.

ii. With the aid of the right navigation arrow key, go to “Network”.

iii. Press “OK”.

iv. Choose “Wi-Fi Default”.

v. Press “OK”.

vi. Wait for 60 seconds.

vii. Within 2 hours, go back to the HP Smart app and then try to add your HP printer again to finish the setup.

How to Restore Wi-Fi Setup Mode on HP Laser Neverstop Laser and Laser NS printers

To restore HP printer Wi-Fi Setup mode on HP Laser Neverstop Laser and Laser NS printers, do the following:

i. Ready your printer by pressing the button for “Cancel” button.

ii. Press down the “Wireless” and “Cancel” buttons at once for about 3 seconds until your HP printer restarts.

iii. After your printer restarts, you should wait for about 1 minute until you see the blue “Wireless” LED indicator blink.

iv. Within 2 hours, go back to the HP Smart app and then try to add your HP printer again to finish the setup.

How to Restore Wi-Fi Setup Mode on HP LaserJet M112e, M112, M109e, and M109 printers

To restore HP printer Wi-Fi Setup mode on HP LaserJet M112e, M112, M109e, and M109 printers, do the following:

i. If your HP printer is sleeping (sleep mode), wake it up by pressing the button for “Resume/Cancel”.

ii. Press down the button for “Wireless” until you see the “Attention” LED indicator blink.

iii. Let go of the button. This will cause your HP printer to restart and the “Wireless” LED indicator will blink.

iv. Within 2 hours, go back to the HP Smart app and then try to add your HP printer again to finish the setup.

How to Restore Wi-Fi Setup Mode on HP M142e, M142, M139e, and M139 printers

To restore HP printer Wi-Fi Setup mode on HP M142e, M142, M139e, and M139 printers, do the following:

i. If your HP printer is sleeping (sleep mode), wake it up by pressing the button for “Resume/Cancel”.

ii. Press down the “Wireless” and “Cancel” button for about 5 seconds.

iii. Wait for your HP product to restart and the “Wireless” LED indicator to blink.

iv. Within 2 hours, go back to the HP Smart app and then try to add your HP printer again to finish the setup.

How to Restore Wi-Fi Setup Mode on HP LaserJet M232 – M237, and M207 – M212 printers

To restore HP printer Wi-Fi Setup mode on HP LaserJet M232 – M237, and M207 – M212 printers, do the following:

i. Ready your printer by pressing the button for “Cancel”.

ii. Press down the button for “Information” for about 5 seconds until you see the buttons on your printer’s control panel light up.

iii. Press the “Cancel” and “Wireless” buttons at once.

iv. Wait for about 1 minute until you see the blue “Wireless” button blinking uninterruptedly or the LED indicator for “Status” pulsing purple.

v. Within 2 hours, go back to the HP Smart app and then try to add your HP printer again to finish the setup.

How to Restore Wi-Fi Setup Mode on HP Smart Tank 7300, 7000, 750, 720, and 670 printers

To restore HP printer Wi-Fi Setup mode on HP Smart Tank 7300, 7000, 750, 720, and 670 printers, do the following:

i. Ready your printer by pressing any control panel button.

ii. Press down the button for “Information” for about 5 seconds until you see the buttons on your printer’s control panel light up.

iii. Press down the “Wireless” and “Cancel” buttons for about 5 seconds until you see the blue “Wi-Fi” LED indicator blink.

iv. Within 2 hours, go back to the HP Smart app and then try to add your HP printer again to finish the setup.

How to Restore Wi-Fi Setup Mode on HP Smart Tank 7600 and 790 printers

To restore HP printer Wi-Fi Setup mode on HP Smart Tank 7600 and 790 printers, do the following:

i. Press down the button for “Wi-Fi” on your printer’s back area for about 5 seconds until you see a prompt being displayed on the display of the printer’s control panel.

ii. Touch “OK”. This action will restore the default settings of your printer’s network and the Status LED indicator will blink purple.

iii. Within 2 hours, go back to the HP Smart app and then try to add your HP printer again to finish the setup.

How to Restore Wi-Fi Setup Mode on HP Tango printers

To restore HP printer Wi-Fi Setup mode on HP Tango printers, do the following:

i. Press down the button for “Wi-Fi” on your printer’s back area for about 5 seconds.

ii. Wait for your printer’s blue “Status” LED indicator to pulse.

iii. Within 2 hours, go back to the HP Smart app and then try to add your HP printer again to finish the setup.

We have written this detailed article: How to Add HP Printer [Detailed Guide] to guide you on how to add your HP printer to different types of devices and networks.

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How to Restore HP Printer Wi-Fi Setup Mode on HP Ink Tank and Inkjet Printers without Touchscreen Menu or Display (not listed above)

To restore HP printer Wi-Fi Setup mode on other HP Ink Tank and Inkjet printers without touchscreen menu or display not listed above, do the following:

i. Ready your printer by pressing the button for “Cancel”.

ii. Press down the “Wireless” and “Cancel” buttons at once until you see the printer’s “Power” button flashing.

iii. Wait for about 60 seconds up until you see the blue “Wireless” LED indicator blink.

iv. Within 2 hours, go back to the HP Smart app and then try to add your HP printer again to finish the setup.

How to Restore HP Printer Wi-Fi Setup Mode on HP LaserJet Printers without Touchscreen Menu or Display (not listed above)

To restore HP printer Wi-Fi Setup mode on other HP LaserJet printers without touchscreen menu or display not listed above, do the following:

i. Ready your printer by pressing the button for “Cancel”.

ii. Press down the button for “Wireless” until you see the “Attention” LED indicator blink.

iii. Wait for about 60 seconds up until you see the blue “Wireless” LED indicator blink.

iv. Within 2 hours, go back to the HP Smart app and then try to add your HP printer again to finish the setup.